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Fail to import custom options #5573

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Nerogee opened this issue Jul 11, 2016 · 12 comments
Closed

Fail to import custom options #5573

Nerogee opened this issue Jul 11, 2016 · 12 comments
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bug report Component: ImportExport Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development

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@Nerogee
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Nerogee commented Jul 11, 2016

Steps to reproduce

  1. Install magento2.1 from composer
  2. Add configured product A
  3. Add custom options C1 and C2 for A
  4. Add configured product B
  5. Import custom option from A to B

Expected result

  1. Product B has custom option C1 and C2

Actual result

  1. Fail to load the custom option from product A after click import
    customoptions
@veloraven veloraven self-assigned this Jul 11, 2016
@veloraven
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@Nerogee , thank you for your report.

But could you please provide more detailed steps? Like custom options types, parameters of the product, exact steps during import, etc.
As I was not able to reproduce this issue. I successfully imported custom options from one configurable product to another.

@Nerogee
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Nerogee commented Jul 11, 2016

Two options are dropDown type. The configured product has two custom attributes. one is racket color and another is grip size . These two custom attributes are Text Swatch. The steps are simple as already mentioned above.

  1. Create configured A and saved.
  2. Go to Product A admin page and created Two custom options (both are Drop Down type)
  3. Save
  4. Created configured B and saved.
  5. Go to Product B and click import option
  6. Select Product A on prompt.
  7. continue but options doesn't show and cant save product at this moment.

@Nerogee
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Nerogee commented Jul 11, 2016

I just checked and found there are JS error

  1. too much recursion (registry.js (line 413, col 13))
  2. TypeError: path.split is not a function (objects.js (line 115, col 27))

thank you.

@Nerogee
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Nerogee commented Jul 13, 2016

@veloraven , Do you have any updates for me? Yesterday I installed again magento2.1 via composer. The issue is confirmed to be there and easy to reproduce. Please update me thanks

@SewHappy58
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SewHappy58 commented Jul 16, 2016

I can confirm I have the same issue with a fresh install of Magento 2.1 RC3. I had a variety of options added to a particular product. When I went to select based on a product, I get a list of products, I select and press import. Nothing happens. I get the same final screenshot Nerogee gets. I don't even know why Yellow is showing and nothing else under Pets Name or Additional Options (grouped)

screen shot 2016-07-16 at 12 16 30 pm

@veloraven
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veloraven commented Jul 27, 2016

@Nerogee thank you for additional details.
I was able to reproduce this issue now. I created an internal ticket - MAGETWO-56018 and linked it to this one.

@veloraven veloraven added Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development and removed Progress: needs update labels Jul 27, 2016
@veloraven veloraven removed their assignment Aug 1, 2016
@Nerogee
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Nerogee commented Aug 8, 2016

@veloraven Do you know when would this be live?

@SewHappy58
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Still a problem in 2.1.1

@SewHappy58
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Any updates on this?

@onakonechna
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Target version is 2.1.3

@andrei4mag
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The same happens with the Simple products. No custom options imported

okorshenko pushed a commit that referenced this issue Dec 14, 2016
Fixed issues:
 - MAGETWO-56944: Image does not save when edited via right-click and "Insert/Edit Image"
 - MAGETWO-56018: [GitHub] Fail to import custom options #5573
 - MAGETWO-57035: [Backport] - Unable to upload change robots.txt file via admin panel - for 2.1
 - MAGETWO-56922: [Backport] - [GitHub] When tier price qty above 1000 adds a thousand separator in the Admin Panel #5745
@elenleonova
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The issue has been delivered to 2.1.3

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Labels
bug report Component: ImportExport Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development
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