Magento 2.1 fails to load email_logo.png

[PierAlex]

Steps to reproduce
Magento 2.1 fresh installation and upgrade from 2.07 both
Also with cache enabled, disabled, flushed...
Try to upload a logo for email templates from Admin ->Content Design ->Configuration ->website ->transactional emails
Upload your logo file
Save

Expected result
New Logo for email is applied

Actual result
Previous Logo still remain

Back in the admin, in the image logo box there is the image broken icon.

I also create the Magento_Email/web folder under my custom theme (my fallback is Luma theme) and it does not take effects. Always Luma logo appears in the header of my e-mails (orders, invoices, shipments...).

Strange is that, just for testing, i overwrited the email_logo.png under Luma theme to see if it takes effect but nothing happens (?).

Then... back to the admin, i discover that the file is searched in pub/media/email/logo/website/<website_id>/filename.png

My Logo file was uploaded in pub/media/logo/website/<website_id>/filename.png.
No email folder in pub/media.

As a workaround, created the email folder under pub/media and saved my file (/logo/website/<website_id>/filename.png)

In the backend it takes effect and in the emails too!!

[Krapulat]

I have the same problem.

[zolthan]

Same problem here...

Same issue here...
logo saved in directory /pub/media/logo/websites/1/email_logo.png
but this should be save in /pub/media/email/logo/stores/1/email_logo.png

seems its bug in Magento 2.1

[hostep]

Isn't this a duplicate of #5352 which already got fixed on the develop branch?

[liquidia]

here is easy fix .create a folder and put image with same name :) until it fixed officially

[GlobalOutsourcing]

Same issue experienced in 2.1.

Logo is changed in backend but when template previewing the logo is the magento one.

[zolthan]

Hotfix: Create a symlink from /pub/media/logo to /pub/media/email/logo ;-)

[peec]

Same as #6275 .

[miakusha]

Closed as duplicate #5352