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Configurable product option is deleted from order view when invoice or shipment is generated - Magento 2.0.9 CE #6263

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Snowball678 opened this issue Aug 21, 2016 · 2 comments
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Configurable product option is deleted from order view when invoice or shipment is generated - Magento 2.0.9 CE #6263

Snowball678 opened this issue Aug 21, 2016 · 2 comments
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bug report Component: Sales Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: Format is not valid Gate 1 Failed. Automatic verification of issue format is failed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development

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@Snowball678
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When an invoice or shipment is manually generated for an order, the product option(s) of a configurable product in that order disappears form the order/invoice/shipment view both in frontend and admin end. And also on pdf views.

Steps to reproduce

  1. Install magento community edition 2.0.9 without sample data
  2. Create a configurable product
  3. Place an order from frontend
  4. Generate invoice for the order

Expected result

  1. Configurable product option(s) should be visible

Actual result

  1. Configurable product option(s) is not visible

magento209bug1_02
magento209bug2_02
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magento209bug4_02
@veloraven
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@Snowball678 thank you for your report.
This issue is duplicate for #5686 and we already have internal ticket MAGETWO-56694 for it.

@veloraven veloraven added Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development bug report Component: Sales labels Aug 22, 2016
@Snowball678 Snowball678 mentioned this issue Aug 22, 2016
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@magento-engcom-team magento-engcom-team added Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development bug report Issue: Format is not valid Gate 1 Failed. Automatic verification of issue format is failed Component: Sales labels Sep 11, 2017
@magento-engcom-team
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@Snowball678, thank you for your report.
We were not able to reproduce this issue by following the steps you provided. If you'd like to update it, please reopen the issue.
We tested the issue on 2.3.0-dev, 2.2.0, 2.1.9

@magento-engcom-team magento-engcom-team added the Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch label Oct 10, 2017
magento-engcom-team pushed a commit that referenced this issue Oct 21, 2020
@zakdma
Merge pull request #6263 from magento-tsg/2.4-develop-pr98
72f9180 
[Arrows] Fixes for 2.4 (pr98) (2.4-develop)
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bug report Component: Sales Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: Format is not valid Gate 1 Failed. Automatic verification of issue format is failed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development
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@veloraven @Snowball678 @magento-engcom-team