Multisite / No such entity with cartId = XX

[gewaechshaus]

1. Magento 2.1.1, Composer-based
2. HAProxy, Varnish 4, Nginx, PHP-FPM 7.0.10-1, MariaDB

Steps to reproduce

1. Setup another website, store & store view
2. Copy some products over to the new website (for testing)
3. Create a new order from Sales -> Orders in magento backend while using the new websites store view
4. Submit the order

Expected result

1. Order creation

Actual result

1. Return with exception No such entity with cartId = XX

What I tested so far:

1. Same customer, default Website -> works
2. Same customer, default Website, custom store view -> works
3. Quotes are getting generated in DB
4. Setup a 3rd ws, store, store view -> same result, doesn't work
5. Cleaned all quotes in the DB
6. Logged in customers can't place orders in any store frontend
7. Guest orders do work...

Regards
Jan

[gewaechshaus]

From firebug:

{"message":"An error occurred on the server. Please try to place the order again.","trace":"#0 \/var \/www\/html\/vendor\/magento\/framework\/Interception\/Interceptor.php(146): Magento\\Checkout\\Model \\PaymentInformationManagement->savePaymentInformationAndPlaceOrder(8, Object(Magento\\Quote\\Model\ \Quote\\Payment\\Interceptor), Object(Magento\\Quote\\Model\\Quote\\Address))\n#1 \/var\/www\/html\/var \/generation\/Magento\/Checkout\/Model\/PaymentInformationManagement\/Interceptor.php(26): Magento\\Checkout \\Model\\PaymentInformationManagement\\Interceptor->___callPlugins('savePaymentInfo...', Array, Array )\n#2 [internal function]: Magento\\Checkout\\Model\\PaymentInformationManagement\\Interceptor->savePaymentInformationAndPlaceOrder (8, Object(Magento\\Quote\\Model\\Quote\\Payment\\Interceptor), Object(Magento\\Quote\\Model\\Quote\ \Address))\n#3 \/var\/www\/html\/vendor\/magento\/module-webapi\/Controller\/Rest.php(307): call_user_func_array (Array, Array)\n#4 \/var\/www\/html\/vendor\/magento\/module-webapi\/Controller\/Rest.php(216): Magento \\Webapi\\Controller\\Rest->processApiRequest()\n#5 \/var\/www\/html\/var\/generation\/Magento\/Webapi \/Controller\/Rest\/Interceptor.php(37): Magento\\Webapi\\Controller\\Rest->dispatch(Object(Magento\ \Framework\\App\\Request\\Http))\n#6 \/var\/www\/html\/vendor\/magento\/framework\/App\/Http.php(135 ): Magento\\Webapi\\Controller\\Rest\\Interceptor->dispatch(Object(Magento\\Framework\\App\\Request\ \Http))\n#7 \/var\/www\/html\/vendor\/magento\/framework\/App\/Bootstrap.php(258): Magento\\Framework \\App\\Http->launch()\n#8 \/var\/www\/html\/pub\/index.php(51): Magento\\Framework\\App\\Bootstrap->run (Object(Magento\\Framework\\App\\Http))\n#9 {main}"}

Same thing here, many stores. Default store orders from admin are OK, cannot create orders from other stores, I get a No such entity with cartId = XX error.

[gewaechshaus]

@Ubeo - did you try creating frontend orders? In one of our clients shop they seems to be blocked...

@gewaechshaus yes, it works on frontend.

[PascalBrouwers]

Got the same issue with a multistore setup. Can only create backend orders for the default store. Choosing an other store results in this error message.

[gewaechshaus]

@PascalBrouwers - what's going on in your frontend? Our clients guest frontend orders are partially blocked 2, so be aware...

[PascalBrouwers]

Frontend is ok. But we like to be able to make a backend order as well ;)

Any updates about it ?

[alexpoletaev]

I have the same issue on version 2.1.3 (multiwebsite)
For example, I need to retrieve a quote after the order is placed from the admin panel

1. I catch the checkout_submit_all_after event in my custom observer to retrieve the order which was placed from the admin panel and NOT from the default store.
2. I get the quote_id from the order object and try to retrieve the quote using the \Magento\Quote\Model\QuoteRepository::get() method.
3. Meanwhile, this method executes the \Magento\Quote\Model\QuoteRepository::loadQuote() method which sets the current store ID before the quote execution.
4. The problem is that the current store has always the default store ID in the admin panel (on the fronted everything is OK).
5. As result I catch the No such entity with cartId = ... exception, because Magento tries to retrieve quote with this ID from the default store, which does not exist.

As a workaround, I always have to set the current store using StoreManager before quote execution in the admin scope, but I think this is not acceptable.

@magento-team, please fix this issue asap. Thanks.

[sshymko]

Experiencing the same issue on CE 2.1.3.

[gewaechshaus]

Same here...

[mohsinahmed22]

Same here. having issue in CE 2.1.2