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Magento 2 Internet explorer 11 the cart page image loading keep on spinning without hiding. #8033

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vpiyappan opened this issue Jan 4, 2017 · 8 comments

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@vpiyappan
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vpiyappan commented Jan 4, 2017

Preconditions

  1. Magento 2 website.
  2. IE 11 or Laterst version of Browser

Steps to reproduce

  1. Open Magento 2 website in IE Browser. Add product to cart.
  2. Navigate to Cart page.
  3. Loader image will keep on spinning.

Expected result

  1. The Loader image should disappear after the estimated shipping cost loaded.

Actual result

  1. [Screenshot, logs]
    image
@korostii
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korostii commented Jan 6, 2017

Tried to reproduce on a M2 instance, with success (to my surprise).
You should've probably mention the extra step: clicking on "Estimate Shipping and Tax".
And here's what I got in console, probably related:
shopping cart - internet explorer 2017-01-06 10_26_22

@vpiyappan
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Hi,

Thank for your Help.

I don't see any error message like what you attached above. But the loader spinning for me. Could you share what theme your using to reproduce the issue and "cart page" screenshot to me.

@santoshkverma212
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thanks

@antbates91
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antbates91 commented Jan 9, 2017

I can also confirm this is an issue on Magento CE 2.1.1, 2.1.2 and 2.1.3.

Using @vpiyappan steps to reproduce

  1. Open Magento 2 website in IE Browser. Add product to cart.
  2. Navigate to Cart page.
  3. Loader image will keep on spinning.

I get the same error Object doesn't support this action.
The error happens on the window's dispatch event.

shippingService.getShippingRates().subscribe(function () {
                    window.dispatchEvent(new Event('resize'));
                });

@quienti
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quienti commented Jan 9, 2017

Duplicate #7051

@antbates91
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I believe this is the fix for the issue here. f3d7952

@vpiyappan
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@antbates1991

Thank you very much your solutions works fine, much appreciated.

You saved my day.

@adwivedigit
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adwivedigit commented Jun 11, 2019

Tried to reproduce on a M2 instance, with success (to my surprise).
You should've probably mention the extra step: clicking on "Estimate Shipping and Tax".
And here's what I got in console, probably related:
shopping cart - internet explorer 2017-01-06 10_26_22

Got that same issue in console using version 2.2.6

magento-devops-reposync-svc pushed a commit that referenced this issue Dec 20, 2022
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6 participants