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Subscribing for a second time does not work. #1078

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LucasMDL opened this issue Nov 11, 2020 · 3 comments
Closed

Subscribing for a second time does not work. #1078

LucasMDL opened this issue Nov 11, 2020 · 3 comments
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@gonzaloebiz
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bug done Magento 2.1 Magento 2.2 Magento 2.3
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10x.x.42

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@LucasMDL
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LucasMDL commented Nov 11, 2020 •
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Using Mailchimp mc-magento2 version 102.3.40 and Magento 2.4.0.

I am getting the following issue:

When a customer has subscribed and unsubscribed once before, the 'subscribe' webhook is not fired. Just the 'profile' webhook'. After this, Mailchimp states that the customer is only eligible for transactional emails.

Steps to reproduce:

  1. Create new customer
  2. Subscribe to newsletter from account page.
  3. Unsubscribe via Mailchimp
  4. Subscribe to newsletter from account page again.

I expect the customer to be registered in Mailchimp, but Mailchimp states that the customer is only eligible for transactional emails.
@gonzaloebiz
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Please follow theissue format guidelines

@LucasMDL
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I have updated the description.

gonzaloebiz added a commit that referenced this issue Nov 16, 2020
@gonzaloebiz
fix for #1078 for magento 2.3
1ecaf9a
gonzaloebiz added a commit that referenced this issue Nov 17, 2020
@gonzaloebiz
check if the email changes #1078 for magento 2.3
da6c20a
gonzaloebiz added a commit that referenced this issue Nov 17, 2020
@gonzaloebiz
closes #1078 for magento 2.2
325eb9f
gonzaloebiz added a commit that referenced this issue Nov 17, 2020
@gonzaloebiz
closes #1078 for magento 2.2
b5e63c7
gonzaloebiz added a commit that referenced this issue Nov 17, 2020
@gonzaloebiz
closes #1078 for magento 2.1
72d6b17
gonzaloebiz added a commit that referenced this issue Nov 17, 2020
@gonzaloebiz
Merge pull request #1082 from mailchimp/Issue1078-2.1
13db86e 
closes #1078 for magento 2.1
@gonzaloebiz gonzaloebiz self-assigned this Nov 17, 2020
@gonzaloebiz gonzaloebiz added this to the 10x.x.42 milestone Nov 17, 2020
@LucasMDL
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This solution is not working. The subscriber always has the 'unsubscribed' status.

@LucasMDL LucasMDL mentioned this issue Nov 25, 2020
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@gonzaloebiz gonzaloebiz

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bug done Magento 2.1 Magento 2.2 Magento 2.3
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@gonzaloebiz @LucasMDL