Skip to content

Commit

Permalink
MEB-163: Update the docs for cancelling payments
Browse files Browse the repository at this point in the history
This had a PayPal link which, as far as I can tell, was meant to dispute one-off
payments (so, not what we wanted at all), and it didn't mention what to do
for Stripe payments (our primary choice at the moment) at all.

Updated the PayPal link to one that is at least about cancelling automatic payments
(it's from PayPal US but I'd hope a similar process applies elsewhere),
and mentioned that users should contact us if they want their Stripe payment
cancelled.
  • Loading branch information
reosarevok committed Aug 30, 2024
1 parent 5795778 commit 3cdab6c
Showing 1 changed file with 15 additions and 11 deletions.
26 changes: 15 additions & 11 deletions metabrainz/templates/payments/cancel_recurring.html
Original file line number Diff line number Diff line change
Expand Up @@ -6,16 +6,20 @@
<h1 class="page-title">{{ _('Cancelling recurring payments') }}</h1>

<p>
{{ _('In case you want to cancel recurring donation (payment) that you set up before,
you\'ll need to go to a service which you used to pay.') }}
</p>

<p>
{{ _('Here are links to more information:') }}
<strong>
<ul>
<li><a href="https://www.paypal.com/selfhelp/article/FAQ2058">PayPal</a></li>
</ul>
</strong>
{{ _('If you want to cancel a recurring donation (payment) that you have set up:') }}
</p>

<ul>
<li>
{{ _('For Stripe, we will cancel your donation manually.
Please <a href="%(contact_url)s">contact us</a>, indicating the name
on the card used to set up the payment.',
contact_url=url_for('index.contact')) }}
</li>
<li>
{{ _('For PayPal, you will need to cancel from their site.
See <a href="%(paypal_cancel_url)s">their documentation</a>.',
paypal_cancel_url='https://www.paypal.com/us/cshelp/article/what-is-an-automatic-payment-and-how-do-i-update-or-cancel-one-help240') }}
</li>
</ul>
{% endblock %}

0 comments on commit 3cdab6c

Please sign in to comment.