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After closing keyboard controls popup, voiceover/talkback still tries to read the text on it #4918

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biyan66 opened this issue Oct 18, 2023 · 0 comments
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area-accessibility Bot Services Required for internal Azure reporting. Do not delete. Do not change color. bug Indicates an unexpected problem or an unintended behavior. customer-reported Required for internal Azure reporting. Do not delete.

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@biyan66
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biyan66 commented Oct 18, 2023

Is it an issue related to Adaptive Cards?

No.

What is the PWD impact?

There is a keyboard controls popup after voiceover/talkback enabled on the phone. If I tap the close button, the popup will disappear but when I continue to swipe, it still tries to read the text on the popup. This can be reproduced on the sample https://microsoft.github.io/BotFramework-WebChat/01.getting-started/e.host-with-react/

image

What browsers and screen readers do this issue affect?

iOS/iPadOS: Safari with VoiceOver, Others

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Others or unrelated

What is the public URL for the website?

No response

How to reproduce the issue?

  1. Navigate to https://microsoft.github.io/BotFramework-WebChat/01.getting-started/e.host-with-react/ on either safari or chrome.
  2. send some messages.
  3. Turn on voiceover.
  4. in chrome, tap the address url bar, then swipe until the keyboard controls pops up.
  5. Swipe to the close button and close the popup.
  6. Continue swiping and you will hear voiceover still tries to read "Keyboard controls", "Chat window", "move between items in the chat window", etc before the messages.

What do you expect?

It should not read text on keyboard controls popup after it gets closed.

What actually happened?

It still tries to read the text on the hidden popup.

Do you have any screenshots or recordings to repro the issue?

No response

Did you find any DOM elements that might have caused the issue?

<div aria-labelledby="webchat__keyboard-help__header--ulzql" class="webchat__keyboard-help webchat--css-otyvj-at18kd" role="dialog">

MAS reference

No response

WCAG reference

No response

WAI-ARIA reference

No response

Adaptive Card JSON

No response

Additional context

No response

@biyan66 biyan66 added area-accessibility Bot Services Required for internal Azure reporting. Do not delete. Do not change color. bug Indicates an unexpected problem or an unintended behavior. customer-reported Required for internal Azure reporting. Do not delete. labels Oct 18, 2023
@OEvgeny OEvgeny closed this as completed Aug 22, 2024
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area-accessibility Bot Services Required for internal Azure reporting. Do not delete. Do not change color. bug Indicates an unexpected problem or an unintended behavior. customer-reported Required for internal Azure reporting. Do not delete.
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