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Unable to install wsl. #11659

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Shodhanam opened this issue Jun 5, 2024 · 4 comments
Closed

Unable to install wsl. #11659

Shodhanam opened this issue Jun 5, 2024 · 4 comments

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@Shodhanam
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I am trying to install the wsl but it is showing error. To solve for this error I have collected the wsl log files. Below is the zip file of the log. I kindly request you all to look into the log file and guide me how to solve the issue.
WslLogs-2024-06-05_22-10-10.zip

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github-actions bot commented Jun 5, 2024

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Diagnostic information
Detected appx version: 2.1.5.0
Error while parsing the logs. See action page for details

@OneBlue
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OneBlue commented Jun 11, 2024

Thank you @Shodhanam.

Does installing the latest package solve the issue ?
If not, could share /logs of the installation with that package ?

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Hello! Could you please provide more logs to help us better diagnose your issue?

To collect WSL logs, download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The scipt will output the path of the log file once done.

Once completed please upload the output files to this Github issue.

Click here for more info on logging

If you choose to email these logs instead of attaching to the bug, please send them to wsl-gh-logs@microsoft.com with the number of the github issue in the subject, and in the message a link to your comment in the github issue.

Thank you!

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This issue has been automatically closed since it has not had any author activity for the past 7 days. If you're still experiencing this issue please re-file it as a new issue.

Thank you!

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