Cannot search for extensions

[iemfg-palumbo]

Type: Bug

I am to search for the Github CoPilot extension but i receive an error stating: Error while fetching extensions. I already had this extension installed but it quit working as of 9/16/24 in the early am. I deleted it and try to reinstall but I can't do that since I can't search in the market place Please help - fix?

VS Code version: Code 1.93.1 (38c31bc77e0dd6ae88a4e9cc93428cc27a56ba40, 2024-09-11T17:20:05.685Z)
OS version: Windows_NT x64 10.0.22631
Modes:

[iemfg-palumbo]

[madhurivadaligithub]

Hi @iemfg-palumbo

Thank you for reaching VS Marketplace Support Team. We are following up to determine how best to address it.

-VS Marketplace Team

[madhurivadaligithub]

Hi @iemfg-palumbo ,

We are unable to repo the issue, if you are still facing issues, please submit a recording and Fiddler trace.

Regards,
VS Marketplace Team

[iemfg-palumbo]

Are you saying that this isn't a problem on your end? I can't access the extension store which I have ALWAYS been able to do and out of the blue with no changes on my side it stops working. The info I included for the problem still exists. ??? From: madhurivadaligithub ***@***.***> Sent: Thursday, September 19, 2024 5:16 AM To: microsoft/vsmarketplace ***@***.***> Cc: Robert Palumbo ***@***.***>; Mention ***@***.***> Subject: [EXTERNAL] Re: [microsoft/vsmarketplace] Cannot search for extensions (Issue #1007) Hi @iemfg-palumbo<https://github.com/iemfg-palumbo> , We are unable to repo the issue, if you are still facing issues, please submit a recording and Fiddler trace. Regards, VS Marketplace Team - Reply to this email directly, view it on GitHub<#1007 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AZDPQ2W4QNGAM6GZHR52Q4DZXKW6VAVCNFSM6AAAAABOKET3XOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNRQG4YDCNRZG4>. You are receiving this because you were mentioned.Message ID: ***@***.******@***.***>>

[madhurivadaligithub]

Hi @iemfg-palumbo

Thanks for the update, could you please submit a Fiddler trace recording to look further or share details by using MTR.

To capture MTR:
Download WinMTR.

Enter marketplace.visualstudio.com as the hostname and click Start.

Wait until the Sent column is >= 100.

Copy text to clipboard, share with us.

Regards,
VS Marketplace Team

[iemfg-palumbo]

Attached please find the text file from output of WinMTR and a video showing the issue with VSCode not being able to search for and install extensions. Thank you. |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | amplifi.lan - 0 | 106 | 106 | 0 | 0 | 4 | 1 | | 192.168.100.1 - 0 | 106 | 106 | 1 | 3 | 67 | 2 | | 10.1.59.1 - 0 | 106 | 106 | 2 | 6 | 91 | 5 | | 38.109.215.17 - 0 | 106 | 106 | 5 | 8 | 60 | 7 | | Request timed out. - 100 | 21 | 0 | 0 | 0 | 0 | 0 | |be4069.nr71.b006467-5.den01.atlas.cogentco.com - 0 | 106 | 106 | 6 | 10 | 83 | 6 | | 154.24.100.141 - 0 | 106 | 106 | 5 | 11 | 108 | 7 | | be2402.ccr22.den01.atlas.cogentco.com - 0 | 106 | 106 | 5 | 12 | 110 | 8 | | be5456.ccr32.slc01.atlas.cogentco.com - 0 | 106 | 106 | 14 | 20 | 106 | 17 | | be3110.ccr22.sfo01.atlas.cogentco.com - 0 | 106 | 106 | 29 | 36 | 172 | 32 | | be3670.ccr41.sjc03.atlas.cogentco.com - 0 | 106 | 106 | 30 | 56 | 278 | 244 | | 38.142.246.138 - 0 | 106 | 106 | 30 | 35 | 112 | 34 | | fortinet-block-page-55.fortinet.com - 0 | 106 | 106 | 30 | 34 | 113 | 33 | |________________________________________________|______|______|______|______|______|______| WinMTR v1.00 GPLv2 (original by Appnor MSP - Fully Managed Hosting & Cloud Provider) From: madhurivadaligithub ***@***.***> Sent: Tuesday, September 24, 2024 7:56 PM To: microsoft/vsmarketplace ***@***.***> Cc: Robert Palumbo ***@***.***>; Mention ***@***.***> Subject: [EXTERNAL] Re: [microsoft/vsmarketplace] Cannot search for extensions (Issue #1007) Hi @iemfg-palumbo<https://github.com/iemfg-palumbo> Thanks for the update, could you please submit a Fiddler trace recording to look further or share details by using MTR. To capture MTR: Download WinMTR<https://sourceforge.net/projects/winmtr/files/WinMTR-v092.zip/download>. Enter marketplace.visualstudio.com as the hostname and click Start. mtr.png (view on web)<https://github.com/user-attachments/assets/3b7ccc5e-f295-4365-98c5-d5ade8632a4c> Wait until the Sent column is >= 100. Copy text to clipboard, share with us. Regards, VS Marketplace Team - Reply to this email directly, view it on GitHub<#1007 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AZDPQ2UGNPBPYXHJK3JEQFTZYIJ3NAVCNFSM6AAAAABOKET3XOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNZSG4ZDKMZZGU>. You are receiving this because you were mentioned.Message ID: ***@***.******@***.***>> |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | amplifi.lan - 0 | 106 | 106 | 0 | 0 | 4 | 1 | | 192.168.100.1 - 0 | 106 | 106 | 1 | 3 | 67 | 2 | | 10.1.59.1 - 0 | 106 | 106 | 2 | 6 | 91 | 5 | | 38.109.215.17 - 0 | 106 | 106 | 5 | 8 | 60 | 7 | | Request timed out. - 100 | 22 | 0 | 0 | 0 | 0 | 0 | |be4069.nr71.b006467-5.den01.atlas.cogentco.com - 0 | 106 | 106 | 6 | 10 | 83 | 6 | | 154.24.100.141 - 0 | 106 | 106 | 5 | 11 | 108 | 7 | | be2402.ccr22.den01.atlas.cogentco.com - 0 | 106 | 106 | 5 | 12 | 110 | 8 | | be5456.ccr32.slc01.atlas.cogentco.com - 0 | 106 | 106 | 14 | 20 | 106 | 17 | | be3110.ccr22.sfo01.atlas.cogentco.com - 0 | 106 | 106 | 29 | 36 | 172 | 32 | | be3670.ccr41.sjc03.atlas.cogentco.com - 0 | 106 | 106 | 30 | 56 | 278 | 244 | | 38.142.246.138 - 0 | 106 | 106 | 30 | 35 | 112 | 34 | | fortinet-block-page-55.fortinet.com - 0 | 106 | 106 | 30 | 34 | 113 | 33 | |________________________________________________|______|______|______|______|______|______| WinMTR v1.00 GPLv2 (original by Appnor MSP - Fully Managed Hosting & Cloud Provider)

[madhurivadaligithub]

Hi @iemfg-palumbo ,

The shared details are not clear to check, could you please send these details to our support alias VSMarketplace@microsoft.com for further investigation.

Regards,
VS Marketplace Team