You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Describe the bug
When using reward points in the checkout and proceeding the payment with Klarna Pay Now, the following error is shown:
[2024-04-03T12:46:05+0000] Error executing API call (422: Unprocessable Entity): The amount of the order does not match the total amount from the order lines. Expected order amount to be €19.98 but got €17.48. Field: amount. Documentation: https://docs.mollie.com/overview/handling-errors
Please note that the amount difference in the error message corresponds to the bonus points applied (2,50€).
Used versions
Magento Version number(eg 2.3.5): 2.4.5-p6
Open source/Enterprise/B2b: Magento 2 Commerce Cloud
Mollie version number (Check configuration): 2.36
To Reproduce
Steps to reproduce the behavior:
Go to the checkout and use reward points on your order (only pay a partial amount of the order with reward points)
Click on pay with Klarna Pay Now and try to proceed with the payment
See error above
Expected behavior
Reward points can be used when paying with Klarna Pay Now
Actual behavior
Error message is displayed in cart
Hey again @KathiD303! Thanks for bringing up this issue. Just to confirm, you're using the native function for Reward Points coming with Adobe Commerce here too, correct? This will help us reproduce and investigate further.
As noted in #761, we've also addressed this issue in the latest release. I'll mark this as closed too, but don't hesitate to contact us if you have any further concerns! :)
Describe the bug
When using reward points in the checkout and proceeding the payment with Klarna Pay Now, the following error is shown:
[2024-04-03T12:46:05+0000] Error executing API call (422: Unprocessable Entity): The amount of the order does not match the total amount from the order lines. Expected order amount to be €19.98 but got €17.48. Field: amount. Documentation: https://docs.mollie.com/overview/handling-errors
Please note that the amount difference in the error message corresponds to the bonus points applied (2,50€).
Used versions
To Reproduce
Steps to reproduce the behavior:
Expected behavior
Reward points can be used when paying with Klarna Pay Now
Actual behavior
Error message is displayed in cart
Screenshots
See screencast: https://go.screenpal.com/watch/cZfelHVslIX
The text was updated successfully, but these errors were encountered: