Backend order with Payment link is set to Pending Payment instead of Pending (or custom status)

[mountainit-general]

Describe the bug
When a store admin creates a backend order for a customer and selects Mollie Paylink as the payment option (with or without specifying a particular payment method), the order status is set to "Pending Payment". If the order lifetime cron is set to a lower number of hours (e.g., the default 8 hours or shorter), the order gets canceled after the specified time.

The Mollie module allows configuring both the order lifetime and the desired order status. However, while you can select any "Pending" (new) status/state, "Pending Payment" is not listed.
Consequently, "Pending Payment" orders are automatically canceled by Magento after the cron job runs, unlike other "Pending"(new) statuses which remain unaffected.

When looking at the code in Model/Methods/Paymentlink.php it seems that indeed it set to Pending Payment
$stateObject->setState(Order::STATE_PENDING_PAYMENT);

We tested using a patch and are able to set the correct order status directly in the code, and there is no 3rd party cause that changes it afterwards. The order stays on our Pending state until paid and is not cancelled.

Used versions

• Magento Version: 2.4.7-p3
• Edition: Open Source
• Mollie Version: v2.42.0

To Reproduce
Steps to reproduce the behavior:

1. Navigate to the Magento admin panel.
2. Create a new admin order for a customer.
3. Select Mollie Paylink as the payment method and place the order.
4. Verify the order status; it will display as Pending Payment instead of the status configured in the Mollie settings.
5. Wait for the duration set in the pending payment order lifetime cron settings.
6. Observe that the order is canceled, and the customer can no longer use the payment link.

Expected behavior

1. Navigate to the Magento admin panel.
2. Create a new admin order for a customer.
3. Select Mollie Paylink as the payment method and place the order.
4. Verify the order status; it should display as Pending or any other custom pending/new status/state configured in the backend.
5. Wait for the duration set in the pending payment order lifetime cron settings.
6. The order should remain in the Pending status for the duration specified in the module configuration (default is 28 days) or until the customer completes the payment via the link.

Actual behavior
Orders set to Pending Payment are canceled after passing the pending payment order lifetime after the cron job runs, regardless of the configured lifetime in the Mollie module. This prevents customers from completing their payments using the provided link.

Screenshots

Order status set to Pending Payment after placing via Mollie Paylink.

Cron settings for order lifetime.

Order status configuration in Mollie module.

Order should get canceled only after the configured cron interval.

Additional context

• Tested on a fresh installation of a Hyvä demo store with the same Magento version and Mollie module.

[Frank-Magmodules]

Hi @mountainit-general,

Thank you for providing such a detailed issue description. I’ve scheduled some time with the team tomorrow to conduct an in-depth review of your issue and will get back to you afterward. I appreciate your patience!

[mountainit-general]

hi @Frank-Magmodules thanks!

[Frank-Magmodules]

Hi @mountainit-general,

Good news! We’ve addressed the issue you described with a bug fix, which will be included in the upcoming release, likely next week, once we complete our testing program. I’ll keep this issue open for now and will update you here once the new version is officially released.

Thank you for bringing this to our attention and for your patience!

[mountainit-general]

Hi @Frank-Magmodules thanks!

No problem, you're welcome.

^ Ingmar

[Frank-Magmodules]

Hi @mountainit-general,

The moment has arrived—we’ve addressed this in our latest release! 🎉
You can now select the correct status using the “Status New” option under Stores -> Configuration -> Mollie -> Payment Methods -> Payment Link.

I’ll close this issue for now, but feel free to reopen or comment if needed.
Thanks again for your bug report—your input helps us improve the plugin together!