Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Improve the handling of misdirected messages in the "holding pen" #4584

Closed
RichardTaylor opened this issue Mar 23, 2018 · 1 comment
Closed

Improve the handling of misdirected messages in the "holding pen" #4584

RichardTaylor opened this issue Mar 23, 2018 · 1 comment
Labels
easier-admin Make issues easier to resolve f:admin f:request-management improvement Improves existing functionality (UI tweaks, refactoring, performance, etc) x:uk
Milestone
Reduce noise from...

Comments

@RichardTaylor
Copy link

Two ideas:

  • Currently the system's "guess" as to where the correspondence should be directed is only available on the view raw message page. Could the guess be brought onto the holding pen's admin page; perhaps with a way to accept and redeliver all proposed guesses together (checkboxes, and a single button)?

  • As the guesses are invariably correct; how about the system delivering messaged according to the guesses, but adding an admin page logging what's happened in case there's a need to review?

Ticket raised following the latest WhatDoTheyKnow catch up call.
@RichardTaylor RichardTaylor added the easier-admin Make issues easier to resolve label Mar 23, 2018
@RichardTaylor RichardTaylor changed the title Improveme the handling of misdirected messages in the "holding pen" Improve the handling of misdirected messages in the "holding pen" Mar 23, 2018
@garethrees garethrees mentioned this issue May 21, 2018
Closed
@garethrees garethrees added f:admin f:request-management improvement Improves existing functionality (UI tweaks, refactoring, performance, etc) labels May 29, 2018
@garethrees garethrees added this to the Holding Pen Redirecion milestone Nov 2, 2018
This was referenced Dec 4, 2018
Closed
Closed
@garethrees
Copy link
Member

Split this up in to two separate issues.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
easier-admin Make issues easier to resolve f:admin f:request-management improvement Improves existing functionality (UI tweaks, refactoring, performance, etc) x:uk
Projects
None yet
Milestone
Reduce noise from holding pen
Development

No branches or pull requests
2 participants
@garethrees @RichardTaylor