Troubleshooting

General troubleshooting tips

Production Problems (Droplet / nc-multiplex)

Logs

• The first place to look is in /nc-multiplex/log.txt -- The mplex log can show errors that netcreate-itest does not because the netcreate-itest app might fail before writing out the log. The easiest way to view the log is to SSH to the DigitalOcean Droplet Console. Or you can SFTP directly to the server.

Unexpected Client Disconnected

• On a live server, sometimes a client disconnect is not a network issue, but is actually the netcreate-itest app going down. Check /nc-multiplex/log.txt for "error" strings.