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Rephrase login dialog as most users do not own/control the server #3693
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@jancborchardt @nimisha-vijay opinion please :) |
Yesterday we probably lost a potential user of our nextcloud. He was already testing our nextcloud with the browser. When installing the App he erroneously clicked on "Create account with Provider" and found one who was slightly cheaper (but does not offer BBB integrated - so a lot to explain). The second option in the login dialog should thus be probably rephrased to "Looking for a Nextcloud service provider?" And the third option is also confusing to normal users (who don't really know what hosting means). Proposal for rephrasing: "How to install and run your own Nextcloud server". I am not against competition among providers. But let us guide users who just want to sign in pave a more clear way. I would suggest that the first option should be highlighted for the most common use case which is that a user already has signed in via a web interface at his company / organisation and now is trying to add sync capabilities. |
Pretty interesting! What if we kept the login option the same, and changed the second and third one?
Agreed that the login option should be more highlighted than it is now. |
Something that we can do wording-wise is to adjust it to be the same cross-platform. It’s quite nice how it’s done on Android, ref @tobiasKaminsky: Also @rasos to have the least potential of confusion for your customers, we recommend getting branded Nextcloud clients: https://nextcloud.com/branding/ |
I like the idea to have it like Android (no I am not biased 🤣). I opened one for iOS: nextcloud/ios#1680 |
The option
Login to your Nextcloud
should be rephrased toLogin to a Nextcloud
.Most users do not host the nextcloud by themselves, but rely on a service partner or their company / organisation they work for. So it is not the user's nextcloud. We are having frequent confusions of customers and their partners / staff that want to sign up which option to choose, as none is really matching their use case:
Login to your Nextcloud
is probably only clear for admins.#3011
Nextcloud Desktop Client Version 3.2.4 (Ubuntu)
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