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"sending unseen notifications as email" not enabled by default #1173

@XueSheng-GIT

Description

@XueSheng-GIT

NC23 provides an email notification for unseen notifications (see #1058 and #1074). But users still complain about not receiving any such notifications.

Steps to reproduce

  1. Create a new user.
  2. Send a message (talk) to this new user.
  3. Wait a couple of hours for the email notification to arrive.

Expected behaviour

Email notification shall be sent to this new user.

Actual behaviour

No email notification is sent to this new user.
A user must first access his notification settings, so that "Sending unseen notifications as email" is activated. This also applies for all users if you upgrade from NC22 to NC23. You can double check "oc_notifications_settings" table to see that a new entry is only done if a user does access his notification settings page.
The typical user does not know that he has to access his settings first, so that this feature is activated. When accessing the notification settings, the default is 3h which also implies that this setting was already activated by default (which is currently not the case).

Server configuration

Operating system: Ubuntu 20.04 LTS

Web server: apache2

Database: mariadb (mysql)

PHP version: 7.4

Nextcloud version: NC23.0.3

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