14 RC2: problems with logo and favicon

[stephanedupont]

Hello,

Since 14 RC2, my custom uploaded logo, login image and favicon are not appearing.

To be sure, I reset everything in the theming app settings and uploaded logo, login image and favicon again.

• The logo is not appearing in the top-left of the page
• The login image is not appearing on the login page
• The favicon is correct only when I'm on the theming app page, on all other pages, the Nextcloud icon is displayed instead.

I've got the exact same configuration on a 13.0.5 server and it works perfectly.

Are others having the same problem? What can I do to help?

Best,
Stéphane.

Operating system: Debian Jessie

Web server: Apache2

Database: Mysql

PHP version: 7.0.31-1~dotdeb+8.1

Nextcloud version: 14 RC2

Updated from an older Nextcloud/ownCloud or fresh install: from 14 RC1

Signing status:

Signing status

No errors have been found.

List of activated apps:

App list

Enabled:
  - accessibility: 1.0.1
  - activity: 2.7.0
  - admin_audit: 1.4.0
  - bruteforcesettings: 1.1.0
  - cloud_federation_api: 0.0.1
  - comments: 1.4.0
  - dav: 1.6.0
  - federatedfilesharing: 1.4.0
  - federation: 1.4.0
  - files: 1.9.0
  - files_sharing: 1.6.2
  - files_texteditor: 2.6.0
  - files_trashbin: 1.4.1
  - files_versions: 1.7.1
  - files_videoplayer: 1.3.0
  - firstrunwizard: 2.3.0
  - gallery: 18.1.0
  - impersonate: 1.1.0
  - logreader: 2.0.0
  - lookup_server_connector: 1.2.0
  - nextcloud_announcements: 1.3.0
  - notifications: 2.2.1
  - oauth2: 1.2.1
  - password_policy: 1.4.0
  - provisioning_api: 1.4.0
  - serverinfo: 1.4.0
  - sharebymail: 1.4.0
  - sharerenamer: 2.1.0
  - support: 1.0.0
  - survey_client: 1.2.0
  - systemtags: 1.4.0
  - theming: 1.5.0
  - twofactor_backupcodes: 1.3.1
  - twofactor_totp: 1.5.0
  - updatenotification: 1.4.1
  - workflowengine: 1.4.0
Disabled:
  - encryption
  - files_external
  - files_pdfviewer
  - user_external
  - user_ldap

Nextcloud configuration:

Config report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "cloud.eluna.org"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "overwrite.cli.url": "https:\/\/cloud.eluna.org",
        "dbtype": "mysql",
        "version": "14.0.0.18",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "forcessl": true,
        "mail_smtpmode": "smtp",
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpauth": 1,
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "ssl",
        "theme": "",
        "maintenance": false,
        "secret": "***REMOVED SENSITIVE VALUE***",
        "appstore.experimental.enabled": true,
        "loglevel": 0,
        "trashbin_retention_obligation": "auto",
        "htaccess.RewriteBase": "\/",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "updater.release.channel": "beta",
        "updater.secret": "***REMOVED SENSITIVE VALUE***"
    }
}

Are you using external storage, if yes which one: no

Are you using encryption: no

Are you using an external user-backend, if yes which one: no

Client configuration

Browser: Tested on Chrome and Firefox.

Operating system: Windows 10 64

[nextcloud-bot]

GitMate.io thinks possibly related issues are #9356 (problem with updater ), #4796 (theming: black logo elements are transparent in favicon), #2339 (translation problem), #4908 (Problem upgrading NextCloud), and #9152 (Problem renaming folders).

[MarcMichalsky]

I have the same problem.

[moretocome]

I have the same issue with my login image. The image file seems to upload and save correctly in the "Theming" settings, but it does not display neither in the settings or at the login image.

I see this in the log, when I try to change the image SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1-3b108bce1d45af8482e71b8451741fb8' for key 'fs_storage_path_hash'

Full log entry:

Doctrine\DBAL\Exception\UniqueConstraintViolationException: An exception occurred while executing 'INSERT INTO `oc_filecache` (`mimepart`,`mimetype`,`mtime`,`size`,`etag`,`storage_mtime`,`permissions`,`parent`,`checksum`,`path_hash`,`path`,`name`,`storage`) SELECT ?,?,?,?,?,?,?,?,?,?,?,?,? FROM `oc_filecache` WHERE `storage` = ? AND `path_hash` = ? HAVING COUNT(*) = 0' with params ["10", "16", 1535876148, 0, "82b4ce99be70e362ec1749da20558ade", 1535876148, 27, 11448, "", "3b108bce1d45af8482e71b8451741fb8", "appdata_ocs316lgfi81\/css\/core\/b36a-6c39-results.css", "b36a-6c39-results.css", 1, 1, "3b108bce1d45af8482e71b8451741fb8"]: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1-3b108bce1d45af8482e71b8451741fb8' for key 'fs_storage_path_hash'

[weeman1337]

I can confirm a custom logo doesn't appear. Will have a look at this!

[weeman1337]

@stephanedupont do you expect the favicon to be the same as the logo or did you upload a custom one here:

For me the favicon is working so far...

[stephanedupont]

@weeman1337 Tried both. Did not expect the favicon to be the same, but even when uploading a custom favicon, it works only when in the Theming page, as soon as I leave it disappear.

[stephanedupont]

@weeman1337 if you have trouble reproducing this and you want me to provide you an access to my instance, please email me at stephane.dupont.be@gmail.com

[weeman1337]

The logo thing was easy to solve..

For the favicon I found out that SVG icons aren't supported without imagemagick installed.
I changed the theming app to prevent uploading SVG favicons if imagemagick isn't there:

[stephanedupont]

@weeman1337 The favicon is not working even if it's a PNG file (and imagemagick is installed on my instance)

[weeman1337]

@stephanedupont there is another change in that should solve this, too. Please check after the next release.

[stephanedupont]

OK, great, thank you!