[Bug]: after upgrade NC to 23.0.2 app external storage support stops working #31510
Comments
michu-pl
added
0. Needs triage
This comment was marked as off-topic.
This comment was marked as off-topic.
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did the ftp use another port than 21? |
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My ftp uses the standard port 21. |
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Can you try to modify the file:
by replacing the line 358:
with these 2 lines: and see if it helps? |
solracsf
added
2. developing
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@solracsf your suggestion worked great, thank you. Is there a way to keep it working after upgrading NC? Or could you merge the modification? |
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just like @michu-pl , I use a custom port, in the "Host" field I used to put "ip":"customPort" and it used to worked when I was running on NextCloud version 22.XX , I upgraded to 24, via a couple of updates and now it errors on trying to the connection, but can't say which version was the breaking version But if I change the "Host" port to "21" , it works fine and gets a connection, but it does not read the contents of the folder on the ftp server is it possible that a new PHP version does not like to use custom ports for FTP? at least on the nextcloud code I can see that they are using port variables any help on this would be great |
Context: #31510 Signed-off-by: Daniel Kesselberg <mail@danielkesselberg.de>
Context: #31510 Signed-off-by: Daniel Kesselberg <mail@danielkesselberg.de>
Context: #31510 Signed-off-by: Daniel Kesselberg <mail@danielkesselberg.de>
Context: #31510 Signed-off-by: Daniel Kesselberg <mail@danielkesselberg.de>
Context: #31510 Signed-off-by: Daniel Kesselberg <mail@danielkesselberg.de>
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Hi, do you know which ftp server software is used? |
Context: #31510 Signed-off-by: Daniel Kesselberg <mail@danielkesselberg.de>
Context: #31510 Signed-off-by: Daniel Kesselberg <mail@danielkesselberg.de>
Context: #31510 Signed-off-by: Daniel Kesselberg <mail@danielkesselberg.de>
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Hi, please update to 24.0.9 or better 25.0.3 and report back if it fixes the issue. Thank you! My goal is to add a label like e.g. 25-feedback to this ticket of an up-to-date major Nextcloud version where the bug could be reproduced. However this is not going to work without your help. So thanks for all your effort! If you don't manage to reproduce the issue in time and the issue gets closed but you can reproduce the issue afterwards, feel free to create a new bug report with up-to-date information by following this link: https://github.com/nextcloud/server/issues/new?assignees=&labels=bug%2C0.+Needs+triage&template=BUG_REPORT.yml&title=%5BBug%5D%3A+ |
szaimen
added
0. Needs triage
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I actually have been running into this same issue. I recently installed 25.0.3 and I am not able to connect with FTP. Error pasted below. I have also made sure that FTP service is turned on (trueNas Scale). I also have been able to verify that I can connect to the external storage through FileZilla. THis all works fine, just cant seem to get it working in NextCloud. |
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Prepackaged VM from hanssonit.se just installed and upgraded to 25.0.8. Going through initial configuration experiences this issue. I was finally trying to upgrade an old v11 instance that was having to use local insecure connections (on non-standard ports). This is throwing a couple of different errors that I was finally able to at least get connected. Found on another thread, I first added the port option to the php, so it could be entered on the settings page in the GUI: /var/www/nextcloud/apps/files_external/lib/Lib/Backend/FTP.php to Then for another error having to do with IUser and saving Session Credentials, I had to disable several Apps to get rid of that: Activity, Versions, and I removed several others cleaning things up for the initial install and trying to get it to at least work. |
Bug description
After upgrade to 23.0.2 app external storage support (FTP) stops working and no folders / files are shown in the files panel.
Problem disappears after deactivating the application.
Steps to reproduce
Expected behavior
Files and folders should be displayed.
Installation method
Manual installation
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.0
Web server
Apache (supported)
Database engine version
MariaDB
Is this bug present after an update or on a fresh install?
Updated to a major version (ex. 22.2.3 to 23.0.1)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
Configuration report
{ "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "***REMOVED SENSITIVE VALUE***", "10.71.71.100" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "23.0.2.1", "overwrite.cli.url": "***REMOVED SENSITIVE VALUE***", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "mysql.utf8mb4": true, "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "htaccess.RewriteBase": "\/", "mail_smtpmode": "smtp", "mail_smtpsecure": "ssl", "mail_sendmailmode": "smtp", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtpauthtype": "PLAIN", "mail_smtpauth": 1, "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "465", "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "trashbin_retention_obligation": "auto, 30", "filelocking.enabled": "true", "memcache.local": "\\OC\\Memcache\\Redis", "memcache.locking": "\\OC\\Memcache\\Redis", "redis": { "host": "***REMOVED SENSITIVE VALUE***", "port": 0, "dbindex": 0, "password": "***REMOVED SENSITIVE VALUE***", "timeout": 1.5 }, "log_type": "file", "logfile": "\/var\/log\/nextcloud\/nextcloud.log", "loglevel": 1, "logtimezone": "Europe\/Warsaw", "theme": "", "default_phone_region": "PL", "enable_previews": true, "simpleSignUpLink.shown": false, "skeletondirectory": "", "ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory", "allow_local_remote_servers": true, "maintenance": false, "versions_retention_obligation": "auto, 60", "lost_password_link": "disabled", "app_install_overwrite": [ "issuetemplate" ] }List of activated Apps
Nextcloud Signing status
Nextcloud Logs
{"reqId":"Ocx2qv93MhCkEsdkFCZe","level":3,"time":"2022-03-07T13:12:20+01:00","remoteAddr":"37.30.19.172","user":"admin","app":"index","method":"GET","url":"/apps/recommendations/api/recommendations","message":"Call to a member function getTimestamp() on bool in file '/var/www/nextcloud/httpdocs/apps/files_external/lib/Lib/Storage/FTP.php' line 358","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36","version":"23.0.2.1","exception":{"Exception":"Exception","Message":"Call to a member function getTimestamp() on bool in file '/var/www/nextcloud/httpdocs/apps/files_external/lib/Lib/Storage/FTP.php' line 358","Code":0,"Trace":[{"file":"/var/www/nextcloud/httpdocs/lib/private/AppFramework/App.php","line":157,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/httpdocs/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/nextcloud/httpdocs/lib/base.php","line":1006,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/nextcloud/httpdocs/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/httpdocs/lib/private/AppFramework/Http/Dispatcher.php","Line":158,"Previous":{"Exception":"Error","Message":"Call to a member function getTimestamp() on bool","Code":0,"Trace":[{"file":"/var/www/nextcloud/httpdocs/lib/private/Files/Storage/Wrapper/PermissionsMask.php","line":157,"function":"getDirectoryContent","class":"OCA\\Files_External\\Lib\\Storage\\FTP","type":"->"},{"function":"getDirectoryContent","class":"OC\\Files\\Storage\\Wrapper\\PermissionsMask","type":"->"},{"file":"/var/www/nextcloud/httpdocs/lib/private/Files/Cache/Scanner.php","line":410,"function":"iterator_to_array"},{"file":"/var/www/nextcloud/httpdocs/lib/private/Files/Cache/Scanner.php","line":390,"function":"handleChildren","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/var/www/nextcloud/httpdocs/lib/private/Files/Cache/Scanner.php","line":342,"function":"scanChildren","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/var/www/nextcloud/httpdocs/lib/private/Files/View.php","line":1349,"function":"scan","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/var/www/nextcloud/httpdocs/lib/private/Files/View.php","line":1393,"function":"getCacheEntry","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/httpdocs/lib/private/Files/Node/Root.php","line":200,"function":"getFileInfo","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/httpdocs/lib/private/Files/Node/Node.php","line":286,"function":"get","class":"OC\\Files\\Node\\Root","type":"->"},{"file":"/var/www/nextcloud/httpdocs/apps/recommendations/lib/Service/RecentlyEditedFilesSource.php","line":57,"function":"getParent","class":"OC\\Files\\Node\\Node","type":"->"},{"function":"OCA\\Recommendations\\Service\\{closure}","class":"OCA\\Recommendations\\Service\\RecentlyEditedFilesSource","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/httpdocs/apps/recommendations/lib/Service/RecentlyEditedFilesSource.php","line":65,"function":"array_map"},{"file":"/var/www/nextcloud/httpdocs/apps/recommendations/lib/Service/RecommendationService.php","line":90,"function":"getMostRecentRecommendation","class":"OCA\\Recommendations\\Service\\RecentlyEditedFilesSource","type":"->"},{"function":"OCA\\Recommendations\\Service\\{closure}","class":"OCA\\Recommendations\\Service\\RecommendationService","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/httpdocs/apps/recommendations/lib/Service/RecommendationService.php","line":91,"function":"array_reduce"},{"file":"/var/www/nextcloud/httpdocs/apps/recommendations/lib/Controller/RecommendationController.php","line":70,"function":"getRecommendations","class":"OCA\\Recommendations\\Service\\RecommendationService","type":"->"},{"file":"/var/www/nextcloud/httpdocs/lib/private/AppFramework/Http/Dispatcher.php","line":217,"function":"index","class":"OCA\\Recommendations\\Controller\\RecommendationController","type":"->"},{"file":"/var/www/nextcloud/httpdocs/lib/private/AppFramework/Http/Dispatcher.php","line":126,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/httpdocs/lib/private/AppFramework/App.php","line":157,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/httpdocs/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/nextcloud/httpdocs/lib/base.php","line":1006,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/nextcloud/httpdocs/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/httpdocs/apps/files_external/lib/Lib/Storage/FTP.php","Line":358},"CustomMessage":"--"},"id":"6225f852167d2"}Additional info
No response
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