[Bug]: File details don't show / sharing doesn't work

[kaffeeringe]

⚠️ This issue respects the following points: ⚠️

• This is a bug, not a question or a configuration/webserver/proxy issue.
• This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
• Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
• I agree to follow Nextcloud's Code of Conduct.

Bug description

In Files I try to show the file details or share a file. The sidebar loads endlessly:

Steps to reproduce

1. I click on the three dots next to a folder or files
2. I choose "Details öffnen"
3. Sidebar opens, nothing is displayed

Nextcloud tries to load https://MYDOMAIN.COM/core/js/merged-template-prepend.js which fails with an error 500 - Is seems this files doesn't even exist - there is no merged-template-prepend.js only a .json

When I try to open the sidebar, this error appears in the console:

TypeError: OC.MimeType is undefined
getIconUrl Sidebar.vue:377
getPreviewIfAny Sidebar.vue:351
background Sidebar.vue:242
VueJS 3
appSidebar Sidebar.vue:256
VueJS 3
dt Sidebar.vue:1
VueJS 14
open Sidebar.vue:484
exec sidebarAction.ts:49
onActionClick FileEntryActions.vue:171
click FileEntryActions.vue:4
VueJS 4
onClick actionText-bMy_49i8.mjs:118
handleClick NcActionButton.mjs:113
VueJS 33

Expected behavior

Sidebar opens, something is displayed

Installation method

None

Nextcloud Server version

28

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.1

Web server

None

Database engine version

MySQL

Is this bug present after an update or on a fresh install?

Fresh Nextcloud Server install

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

• Default user-backend (database)
• LDAP/ Active Directory
• SSO - SAML
• Other

Configuration report

No response

List of activated Apps

Disabled all - problem remains

Nextcloud Signing status

No errors have been found.

Nextcloud Logs

No response

Additional info

No response

[dathbe]

I'm having this same issue. As far as I recall, it started when I upgraded to the latest major version (28).

Sharing still works in the iOS app, but it will not work in the web interface. And I cannot load the file details sidebar to get, e.g., versioning.

[excedra]

Same issue here on Nextcloud 28.0.4.

If the file has a thumbnail, the sidebar works as usual.
As most times folders are shared, this isn't really a workaround.

[ntltdev]

Errors in the same context:

Sidebar.vue:464 
 TypeError: Cannot read properties of null (reading 'isFavourited')
    at fn (Sidebar.vue:1:533)
    at Object.a [as subname] (vue.runtime.esm.js:2421:66)
    at o.$ (NcAppSidebar-CSjqjYTb.mjs:578:274)
    at e._render (vue.runtime.esm.js:2700:28)
    at o.r (vue.runtime.esm.js:3891:27)
    at e.get (vue.runtime.esm.js:3462:33)
    at new e (vue.runtime.esm.js:3452:51)
    at e (vue.runtime.esm.js:3908:5)
    at jr.$mount (vue.runtime.esm.js:8797:12)
    at init (vue.runtime.esm.js:4427:19)

TypeError: Cannot read properties of undefined (reading 'focus')
    at o.focus (NcAppSidebar-CSjqjYTb.mjs:510:25)
    at o.mounted (NcAppSidebar-CSjqjYTb.mjs:424:39)
    at un (vue.runtime.esm.js:3033:61)
    at zn (vue.runtime.esm.js:4048:13)
    at Object.insert (vue.runtime.esm.js:4443:13)
    at w (vue.runtime.esm.js:6966:38)
    at wi.nodeOps [as __patch__] (vue.runtime.esm.js:7180:9)
    at e._update (vue.runtime.esm.js:3785:25)
    at o.r (vue.runtime.esm.js:3891:16)
    at e.get (vue.runtime.esm.js:3462:33)

Seems like theres something wrong in the sidebar module.

[joshtrichards]

Hi. This isn't readily reproducible so far.

Please provide further details:

• What installation method?
• What is your config? (occ config: list system)
• Please provide your app list? (occ app:list)
• The associated Nextcloud log entry? (A 500 error doesn't come from nowhere; if it's coming from Nextcloud it'll be logged)

Also worth checking if any earnings/error visible under Administration settings -> Overview.

[ntltdev]

Here is the systeminfo and app-list. I removed all unnessecary lines.

Systeminfo

occ config:list system
{
    "system": {
        "dbtype": "mysql",
        "version": "28.0.4.1",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "installed": true,
        "maintenance": false,
        "theme": "",
        "loglevel": 2,
        "mail_smtpmode": "smtp",
        "mail_sendmailmode": "smtp",
        "mail_smtpport": "26",
        "mail_smtpstreamoptions": {
            "ssl": {
                "allow_self_signed": true,
                "verify_peer": false,
                "verify_peer_name": false
            }
        },
        "default_phone_region": "DE",
        "filelocking.enabled": true,
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "memcache.local": "\\OC\\Memcache\\Redis",
        "redis": {
            "port": 6379,
            "dbindex": 0,
            "timeout": 1.5
        },
        "ldapIgnoreNamingRules": false,
        "ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
        "updater.release.channel": "stable",
        "auth.bruteforce.protection.enabled": false,
        "maintenance_window_start": 1,
        "app_install_overwrite": [
            "files_rightclick"
        ]
    }
}

App-List

Enabled:

• activity: 2.20.0
• admin_audit: 1.18.0
• cloud_federation_api: 1.11.0
• comments: 1.18.0
• dav: 1.29.1
• drawio: 3.0.2
• federatedfilesharing: 1.18.0
• files: 2.0.0
• files_pdfviewer: 2.9.0
• files_sharing: 1.20.0
• files_trashbin: 1.18.0
• files_versions: 1.21.0
• groupfolders: 16.0.6
• imageconverter: 2.0.1
• logreader: 2.13.0
• lookup_server_connector: 1.16.0
• oauth2: 1.16.3
• photos: 2.4.0
• previewgenerator: 5.5.0
• provisioning_api: 1.18.0
• serverinfo: 1.18.0
• settings: 1.10.1
• sharebymail: 1.18.0
• theming: 2.3.0
• twofactor_backupcodes: 1.17.0
• updatenotification: 1.18.0
• user_ldap: 1.19.0
• viewer: 2.2.0
• workflowengine: 2.10.0

Disabled:

• bruteforcesettings: 2.8.0 (installed 2.8.0)
• checksum: 1.2.4 (installed 1.2.4)
• circles: 28.0.0 (installed 28.0.0)
• contactsinteraction: 1.9.0 (installed 1.1.0)
• dashboard: 7.8.0 (installed 7.0.0)
• encryption: 2.16.0
• external: 5.3.1 (installed 5.3.1)
• extract: 1.3.6 (installed 1.3.6)
• federation: 1.18.0 (installed 1.5.0)
• files_external: 1.20.0
• files_reminders: 1.1.0 (installed 1.1.0)
• firstrunwizard: 2.17.0 (installed 2.5.0)
• impersonate: 1.15.0 (installed 1.15.0)
• keeweb: 0.6.17 (installed 0.6.17)
• metadata: 0.19.0 (installed 0.19.0)
• nextcloud_announcements: 1.17.0 (installed 1.5.0)
• notifications: 2.16.0 (installed 2.16.0)
• passman: 2.4.8 (installed 2.4.8)
• password_policy: 1.18.0 (installed 1.18.0)
• privacy: 1.12.0 (installed 1.12.0)
• quota_warning: 1.19.0 (installed 1.19.0)
• ransomware_detection: 0.10.0 (installed 0.10.0)
• recommendations: 2.0.0 (installed 0.4.0)
• related_resources: 1.3.0 (installed 1.3.0)
• support: 1.11.1 (installed 1.0.0)
• survey_client: 1.16.0 (installed 1.3.0)
• suspicious_login: 6.0.0
• systemtags: 1.18.0 (installed 1.10.0)
• terms_of_service: 2.4.0 (installed 2.4.0)
• text: 3.9.1 (installed 3.1.0)
• twofactor_totp: 10.0.0-beta.2
• user_status: 1.8.1 (installed 1.0.1)
• weather_status: 1.8.0 (installed 1.0.0)

[ntltdev]

In js/core/merged-template-prepend.js line 77 OC.MimeTypeList was 'undefined'
The fix:

sudo -u www-data php occ maintenance:mimetype:update-js
sudo -u www-data php occ maintenance:repair

[joshtrichards]

Nextcloud tries to load https://mydomain.com/core/js/merged-template-prepend.js which fails with an error 500 - Is seems this files doesn't even exist - there is no merged-template-prepend.js only a .json

When I try to open the sidebar, this error appears in the console:

TypeError: OC.MimeType is undefined

@kaffeeringe merged-templated-prepend.js generated on-demand. The 500 implies the generation failed for some reason. Please look at your Nextcloud log for hints. Also, your installation and upgrade method are potentially highly relevant here. Any chance you're running a custom version of our Docker image?

@ntltdev A standard update run would have triggered those maintenance functions on their own. How did you upgrade?

[dathbe]

The fix:

sudo -u www-data php occ maintenance:mimetype:update-js
sudo -u www-data php occ maintenance:repair

This did not fix my issue. I'm still getting endless circling when I try to share, and when I try to display info in the sidebar.

[vafanassieff]

Same thing happening here, running 29.0.0

7store.js:45 TypeError: Cannot read properties of undefined (reading 'getIconUrl')
    at s.data (RecommendedFile.vue:90:1)
    at vue.runtime.esm.js:5484:21
    at vue.runtime.esm.js:5448:42
    at qn (vue.runtime.esm.js:5389:9)
    at t._init (vue.runtime.esm.js:5714:9)
    at new s (vue.runtime.esm.js:5849:18)
    at vue.runtime.esm.js:4564:12
    at init (vue.runtime.esm.js:4426:52)
    at vue.runtime.esm.js:6591:17
    at p (vue.runtime.esm.js:6545:13)
ke @ vue.runtime.esm.js:3065
je @ vue.runtime.esm.js:3057
Pe @ vue.runtime.esm.js:3024
(anonymous) @ vue.runtime.esm.js:5487
(anonymous) @ vue.runtime.esm.js:5448
qn @ vue.runtime.esm.js:5389
t._init @ vue.runtime.esm.js:5714
s @ vue.runtime.esm.js:5849
(anonymous) @ vue.runtime.esm.js:4564
init @ vue.runtime.esm.js:4426
(anonymous) @ vue.runtime.esm.js:6591
p @ vue.runtime.esm.js:6545
g @ vue.runtime.esm.js:6664
p @ vue.runtime.esm.js:6568
g @ vue.runtime.esm.js:6664
p @ vue.runtime.esm.js:6568
g @ vue.runtime.esm.js:6664
p @ vue.runtime.esm.js:6568
(anonymous) @ vue.runtime.esm.js:7133
t._update @ vue.runtime.esm.js:3785
r @ vue.runtime.esm.js:3891
t.get @ vue.runtime.esm.js:3462
t.run @ vue.runtime.esm.js:3538
wn @ vue.runtime.esm.js:4141
(anonymous) @ vue.runtime.esm.js:3159
Ue @ vue.runtime.esm.js:3081
Promise.then (async)
$e @ vue.runtime.esm.js:3106
He @ vue.runtime.esm.js:3171
xn @ vue.runtime.esm.js:4227
t.update @ vue.runtime.esm.js:3529
t.notify @ vue.runtime.esm.js:732
set @ vue.runtime.esm.js:976
loading @ store.js:45
(anonymous) @ vuex.esm.js:844
(anonymous) @ vuex.esm.js:466
(anonymous) @ vuex.esm.js:465
ua._withCommit @ vuex.esm.js:624
ua.commit @ vuex.esm.js:464
commit @ vuex.esm.js:409
fetchRecommendations @ store.js:87
await in fetchRecommendations (async)
(anonymous) @ vuex.esm.js:851
ua.dispatch @ vuex.esm.js:516
dispatch @ vuex.esm.js:406
render @ main.js:43
mounted @ FilesListHeader.vue:41
un @ vue.runtime.esm.js:3033
Zn @ vue.runtime.esm.js:4048
insert @ vue.runtime.esm.js:4443
w @ vue.runtime.esm.js:6966
wi.nodeOps @ vue.runtime.esm.js:7180
e._update @ vue.runtime.esm.js:3785
a @ vue.runtime.esm.js:3891
e.get @ vue.runtime.esm.js:3462
e.run @ vue.runtime.esm.js:3538
na @ vue.runtime.esm.js:4141
(anonymous) @ vue.runtime.esm.js:3159
gn @ vue.runtime.esm.js:3081
Promise.then (async)
hn @ vue.runtime.esm.js:3106
Fn @ vue.runtime.esm.js:3171
aa @ vue.runtime.esm.js:4227
e.update @ vue.runtime.esm.js:3529
e.notify @ vue.runtime.esm.js:732
Re @ vue.runtime.esm.js:1025
setRoot @ files.ts:49
(anonymous) @ pinia.mjs:1380
fetchContent @ FilesList.vue:327
await in fetchContent (async)
mounted @ FilesList.vue:288
un @ vue.runtime.esm.js:3033
Zn @ vue.runtime.esm.js:4048
insert @ vue.runtime.esm.js:4443
w @ vue.runtime.esm.js:6966
wi.nodeOps @ vue.runtime.esm.js:7180
e._update @ vue.runtime.esm.js:3781
a @ vue.runtime.esm.js:3891
e.get @ vue.runtime.esm.js:3462
e @ vue.runtime.esm.js:3452
e @ vue.runtime.esm.js:3908
Ya.$mount @ vue.runtime.esm.js:8797
73348 @ main.ts:33
o @ bootstrap:19
(anonymous) @ files-main.js?v=7177bcd5-10:2
o.O @ chunk loaded:25
(anonymous) @ files-main.js?v=7177bcd5-10:2
(anonymous) @ files-main.js?v=7177bcd5-10:2
Show 71 more frames
Show less
Sidebar.vue:473 TypeError: Cannot read properties of undefined (reading 'getIconUrl')
    at o.getIconUrl (Sidebar.vue:370:1)
    at o.getPreviewIfAny (Sidebar.vue:340:1)
    at o.background (Sidebar.vue:234:1)
    at e.get (vue.runtime.esm.js:3462:33)
    at e.evaluate (vue.runtime.esm.js:3563:27)
    at o.background (vue.runtime.esm.js:5557:25)
    at o.appSidebar (Sidebar.vue:247:1)
    at e.get (vue.runtime.esm.js:3462:33)
    at e.evaluate (vue.runtime.esm.js:3563:27)
    at o.appSidebar (vue.runtime.esm.js:5557:25)
    ```

[moboter]

sudo -u www-data php occ maintenance:mimetype:update-js
mimetypelist.js is updated

sudo -u www-data php occ maintenance:repair

• Repair MySQL collation
  • All tables already have the correct collation -> nothing to do
• Repair mime types
• Clean tags and favorites
  • 0 tags of deleted users have been removed.
  • 0 tags for delete files have been removed.
  • 0 tag entries for deleted tags have been removed.
  • 0 tags with no entries have been removed.
• Repair invalid shares
• Move .step file of updater to backup location
• Add move avatar background job
  • Repair step already executed
• Add preview cleanup background jobs
• Migrate oauth2_clients table to nextcloud schema
  • Update the oauth2_access_tokens table schema.
  • Update the oauth2_clients table schema.
  • Delete clients (and their related access tokens) with the redirect_uri starting with oc:// or ending with *
• Fix potential broken mount points
  • No mounts updated
• Repair language codes
• Add log rotate job
• Clear frontend caches
  • Image cache cleared
  • JS cache cleared
• Clear every generated avatar
• Add preview background cleanup job
• Queue a one-time job to cleanup old backups of the updater
• Cleanup invalid photocache files for carddav
• Add background job to cleanup login flow v2 tokens
• Remove potentially over exposing share links
  • No need to remove link shares.
• Clear access cache of projects
• Reset generated avatar flag
• Keep legacy encryption enabled
• Check encryption key format
• Remove old dashboard app config data
• Add job to cleanup the bruteforce entries
• Queue a one-time job to check for user uploaded certificates
• Repair DAV shares
• Add background job to set the lookup server share state for users
• Add token cleanup job
• Clean up abandoned apps
• Add possibly missing system config
• Add AI tasks cleanup job
• Queue a job to generate metadata
• Add read permissions for existing announcements
  0 [->--------------------------]
• Update hook for Appointments app
  • appointments UpdateHook finished
• Upgrading Circles App
• Fix component of birthday calendars
  • 1 birthday calendars updated.
• Regenerating birthday calendars to use new icons and fix old birthday events without year
  • Repair step already executed
• Fix broken values of calendar objects
  0 [----->----------------------]
• Registering building of calendar search index as background job
  • Repair step already executed
• Register building of social profile search index as background job
  • Add background job
• Registering background jobs to update cache for webcal calendars
  • Added 0 background jobs to update webcal calendars
• Registering building of calendar reminder index as background job
  • Repair step already executed
• Clean up orphan event and contact data
  • 0 events without a calendar have been cleaned up
  • 0 properties without an events have been cleaned up
  • 0 changes without a calendar have been cleaned up
  • 0 cached events without a calendar subscription have been cleaned up
  • 0 changes without a calendar subscription have been cleaned up
  • 0 contacts without an addressbook have been cleaned up
  • 0 properties without a contact have been cleaned up
  • 0 changes without an addressbook have been cleaned up
• Remove activity entries of private events
  • Removed 0 activity entries
• Clean up old calendar subscriptions from deleted users that were not cleaned-up
  0 [--------->------------------]
  • 0 calendar subscriptions without an user have been cleaned up
• Remove invalid object properties
  • 0 invalid object properties removed.
• Fix the share type of guest shares when migrating from ownCloud
• Copy the share password into the dedicated column
• Set existing shares as accepted
• Update OAuth token expiration times
• Polls - Drop orphaned tables
  • No orphaned tables found
• Polls - Drop orphaned columns
  • No orphaned columns found
• Polls - Create hashes for votes and options
  • Updated 86 option hashes
  • Updated 322 vote hashes
• Polls - Delete duplicates and orphaned records
• Polls - Create indices and foreign key constraints
  • Added oc_polls_polls['poll_id'] <- oc_polls_comments['id']
  • Added oc_polls_polls['poll_id'] <- oc_polls_log['id']
  • Added oc_polls_polls['poll_id'] <- oc_polls_notif['id']
  • Added oc_polls_polls['poll_id'] <- oc_polls_options['id']
  • Added oc_polls_polls['poll_id'] <- oc_polls_share['id']
  • Added oc_polls_polls['poll_id'] <- oc_polls_votes['id']
  • Index UNIQ_options already exists in oc_polls_options
  • Index UNIQ_unprocessed already exists in oc_polls_log
  • Index UNIQ_subscription already exists in oc_polls_notif
  • Index UNIQ_shares already exists in oc_polls_share
  • Index UNIQ_votes already exists in oc_polls_votes
  • Index UNIQ_preferences already exists in oc_polls_preferences
  • Index UNIQ_watch already exists in oc_polls_watch
  • Index polls_polls_owners_non_deleted already exists in oc_polls_polls
  • Polls - Foreign key contraints created.
  • Polls - Indices created.
• Create help command
• Invalidate access cache for projects conversation provider
  • Invalidation not required
• Cache the user display names
• Switches from default updater server to the customer one if a valid subscription is available
  • Repair step already executed
• Send an admin notification if monthly report is disabled
• Force-reset all Text sessions before Yjs migration
• Initialize migration of background images from dashboard to theming app
• Add background job to check for backup codes
• Populating added database structures for workflows

Problem ist still there
Nextcloud28.0.6
PHP 8.1.2
Apache 2.4.52
10.6.16-MariaDB-0
ubuntu0.22.04.1 (alle Pakete aktuell )

Opening the Details of a folder doesnt work So you cant share opening a file and then details does work .
So sharing doesnt work for a folder but it does work for a single file

[dathbe]

See also #45584

[moboter]

Interesting FAct When you change in Chrome to

sharing suddenly works at least in Chrome

[moboter]

In Microsoft Edge I reloaded the Page in IE Kompatibily mode and there it works now as well

[muribybs]

Same issue in Version Nextcloud Hub 8 29.0.2.

[dathbe]

In Microsoft Edge I reloaded the Page in IE Kompatibily mode and there it works now as well

This is not working for me in either Edge or Chrome (previous post). I'm still getting endless circling with the mobile view in Chrome. And I can't even get the main page to load in IE Compatibility mode. It just shows me the link to the Nextcloud corporate website.

[kaffeeringe]

BTW: I works form me now, since the update to 29.0.0Am 13.06.24, 17:06 schrieb dathbe ***@***.***>: In Microsoft Edge I reloaded the Page in IE Kompatibily mode and there it works now as well This is not working for me in either Edge or Chrome (previous post). I'm still getting endless circling with the mobile view in Chrome. And I can't even get the main page to load in IE Compatibility mode. It just shows me the link to the Nextcloud corporate website. —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: ***@***.***>

[moboter]

I updated two apps totay collectives: 2.12.0 and polls: 7.1.1
Sharing works again via all Browsers again
You now have to save the share then the mail is sent

[dathbe]

I don't have any apps to update, and I can still only share through the mobile app.

[muribybs]

I updated two apps totay collectives: 2.12.0 and polls: 7.1.1 Sharing works again via all Browsers again You now have to save the share then the mail is sent

I also updated both apps (Polls and Collective) but still the same issue with the newer ending loading circle.

[joshtrichards]

There are likely multiple situations being described here. It's likely not all of you are encountering the same situation.

The inability to pull in these JavaScript files would result in similar errors in the console and browser, but the root cause depends on precisely why you're not getting these files.

In some cases this has been due to a web server misconfiguration. I think those would typically be 404 errors (not the 500). For example, if you're running Nextcloud via an LSIO Docker image, you may need to refer to their docs and update your Nginx config since there was an issue a bit back there.

For the ones seeing 500 errors, well, error logs from the web server and Nextcloud would be necessary.

The OP reported their matter fixed: #44128 (comment) so anyone experiencing this s should probably take this to the help forum to try to isolate whether this is a bug or a configuration matter in their particular case - https://help.nextcloud.com

[dathbe]

if you're running Nextcloud via an LSIO Docker image, you may need to refer to their docs and update your Nginx config since there was an issue a bit back there.

YAY! This seems to have been my issue. I deleted /config/nginx/nginx.conf and /config/nginx/site-confs/default.conf and restarted my container. New versions of these files were loaded and voila, I had sharing again!

Thanks so much!

[muribybs]

@joshtrichards and @dathbe thank you so much. It is solved now on my unraid server.

I have deleted

/appdata/nextcloud/nginx/nginx.conf

and

/appdata/nextcloud/nginx/site-confs/default.conf

after that I restarted my dockers and it worked :)

[LCerebo]

if you're running Nextcloud via an LSIO Docker image, you may need to refer to their docs and update your Nginx config since there was an issue a bit back there.

YAY! This seems to have been my issue. I deleted /config/nginx/nginx.conf and /config/nginx/site-confs/default.conf and restarted my container. New versions of these files were loaded and voila, I had sharing again!

Thanks so much!

Thanks! This fixed the issue.