Shared folder its showing "Storage is temporarily not available" #9125
Comments
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exactly same problem |
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Same problem here |
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Also seemingly affected here: Error message “Storage is temporarily not available”, although no external storage is being used. Nextcloud version 13.0.2.1, updated from 13.0.1 (previously updated from multiple earlier versions). The share has been in use for roughly a year. Suddenly it is not accessible anymore. Trying to edit the share results in the documented behaviour (never ending loading cycle animation). PHP 7.0.28 on Apache 2.4.18. Can provide more debugging information if helpful. |
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maybe #9298 is related? |
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to clarify: the storage is not external, so it is very likely an internal error. |
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Can a user access share if the author of the share is logged in to Nextcoud at the same time? |
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meanwhile I could find out that the share's author account has since been deleted. It was shared with another user, who has shared a folder further with other users. So the share's author has been deleted, but the share remained, but is in sort of a zombie state. You can see it, but neither use nor manipulate it. It is also causing errors in the desktop sync client. |
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I am seeing the issue as well under the same circumstances that @4001982248998 has. |
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I am seeing this as well with 13.0.4 due to a weird LDAP sync issue. |
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I also have this issue, which I think is related to how the folder has been deleted by the user who shared it from their Nextcloud instance. Now this would be expected but I am also not able to remove the folder, so it's currently stuck in my Nextcloud. |
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Same problem on 13.0.7 without deleting directories nor user accounts (those who have shared their folder). I didn't upgrade the nextcloud version - I just created a full copy of the nextcloud (snap) and moved it to the other machine. Everything seems to be working fine except group folder sharing. After clicking on a directory, I'm getting same error "Storage is temporarily not available". In addition, just as @raqbit wrote, I cannot delete those broken folders. The problem is serious because it makes NextCloud unreliable - if I can't clone the system so it would work properly, I'm only asking for trouble. |
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Hi everyone! |
skjnldsv
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0. Needs triage
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Not for me, I think ldap group was not correctly configured. |
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I am still having the same exact issue |
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@cyberb good news :) @raqbit Could you share your oc_share_external table with me? |
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This issue has been automatically marked as stale because it has not had recent activity and it seems to be missing some essential informations. It will be closed if no further activity occurs. Thank you for your contributions. |
ghost
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the
Did you ever got that info you needed? I think I'm still experiencing this issue! |
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Experiencing the same issue with two nextcloud instances, both running 19.0 |
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I'm seeing this, too. In my case, it appears to have caused the problem here: nextcloud/maps#193 |
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I was able to fix it by deleting the offending row in oc_mounts and oc_share_external. |
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Same problem here with Nextcloud 20. The manual DB remove suggested by @vwbusguy works if you want to delete the shared folder but it doesn't solve the initial problem. Here is another, more detail explanation how to find and delete the correct table cells: #14797 (comment) |
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The issue still persists even on nextcloud 21.0.3 only with shared folders with a huge number of files/folders I tried many installations (also with PHP 7, or MariaDB) but the problem still persists. There really is no solution to this issue that persist for so long? |
I just shared some detailed information with you, @skjnldsv. Hope that helps! Since this issue was closed by the Nextcloud bot although the problem still exists, I created a new issue with detailed information for Nextlocud 22.X : #29515 |
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It seems like the app "file sharing" caused this happened,too. Here is my log In advanced testing, I found to remove a record in table "oc_storages" will fix this. I don't know about "shared::040a902068c5ce1b503932cf74ff226a" mean in oc_storages and will not trace further. |
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Great progress on this issue, @frocelu ! I just tested it in my concrete case. If the file-sharing plugin is activated, I can see the shared (problematic) folder but if I try to access it I get the message "Storage is temporarily not available". After disabling the plugin, the (problematic) folder disappears completely. |
Steps to reproduce
Expected behaviour
Click a shared folder should open up.
Actual behaviour
All shared folders are redirecting to the root by clicking them. Small popup is showing "Storage is temporarily not available". I haven't add an external storage to the system.
When I try to open up a new share the loading cycle will appear and don't stop.
Server configuration
Operating system:
Linux v1hgb 4.13.13-6-pve #1 SMP PVE 4.13.13-41 (Wed, 21 Feb 2018 10:07:54 +0100) x86_64 GNU/Linux
Web server:
Server version: Apache/2.4.10 (Debian)
Server built: Sep 20 2017 04:37:43
Database:
mySQL 5.7.8
PHP version:
7.2.3 (also tested on 7.0.26
Nextcloud version: (see Nextcloud admin page)
13.0.1
Updated from an older Nextcloud/ownCloud or fresh install:
13.0.0
Where did you install Nextcloud from:
a view versions below - migration from owncloud
Signing status:
Signing status
List of activated apps:
App list
Nextcloud configuration:
Config report
Are you using external storage, if yes which one: local/smb/sftp/...
Are you using encryption: yes/no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
LDAP configuration (delete this part if not used)
LDAP config
Client configuration
Browser:
firefox latest, chrome latest, safari latest
Operating system:
Mac OS 10.13.4
Logs
Web server error log
Web server error log
Nextcloud log (data/nextcloud.log)
Nextcloud log
Browser log
Browser log
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