Shared folder its showing "Storage is temporarily not available" #9298
Labels
0. Needs triage
Pending check for reproducibility or if it fits our roadmap
bug
feature: sharing
low
needs info
stale
Ticket or PR with no recent activity
Steps to reproduce
Expected behaviour
Click a shared folder should open up
Actual behaviour
All shared folders are redirecting to the root by clicking them. Small popup is showing "Storage is temporarily not available". I haven't add an external storage to the system.
Server configuration
Operating system:
#1 SMP Debian 3.2.65-1+deb7u1
Web server:
Server version: Apache/2.2.22 (Debian)
Database:
Server version: 5.5.60-0+deb7u1 (Debian)
PHP version:
PHP 5.6.35-1~dotdeb+7.1 (cli)
Nextcloud version: (see Nextcloud admin page)
Nextcloud 13.0.1 (stable)
Updated from an older Nextcloud/ownCloud or fresh install:
Migration from ownCloud 8.1.8
Where did you install Nextcloud from:
nextcloud.com
Signing status:
Signing status
No errors have been found.
List of activated apps:
App list
Enabled: - activity: 2.6.1 - admin_audit: 1.3.0 - comments: 1.3.0 - dav: 1.4.6 - federatedfilesharing: 1.3.1 - federation: 1.3.0 - files: 1.8.0 - files_external: 1.4.1 - files_pdfviewer: 1.2.1 - files_sharing: 1.5.0 - files_texteditor: 2.5.1 - files_trashbin: 1.3.0 - files_versions: 1.6.0 - files_videoplayer: 1.2.0 - firstrunwizard: 2.2.1 - gallery: 18.0.0 - logreader: 2.0.0 - lookup_server_connector: 1.1.0 - nextcloud_announcements: 1.2.0 - notifications: 2.1.2 - oauth2: 1.1.0 - password_policy: 1.3.0 - provisioning_api: 1.3.0 - serverinfo: 1.3.0 - sharebymail: 1.3.0 - spreed: 3.1.0 - survey_client: 1.1.0 - systemtags: 1.3.0 - theming: 1.4.1 - twofactor_backupcodes: 1.2.3 - updatenotification: 1.3.0 - user_ldap: 1.3.1 - workflowengine: 1.3.0 Disabled: - encryption - mail - user_external ``` If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your Nextcloud installation folder ```Nextcloud configuration:
Config report
{ "system": { "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "13.0.1.1", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "forcessl": true, "maxZipInputSize": 838860800, "allowZipDownload": true, "ldapIgnoreNamingRules": false, "loglevel": 0, "theme": "", "maintenance": false, "mail_domain": "***REMOVED SENSITIVE VALUE***", "default_language": "en_formal", "trusted_domains": [ "cloud.acceleris.ch" ], "trashbin_retention_obligation": "30, auto", "share_folder": "\/Shared", "secret": "***REMOVED SENSITIVE VALUE***", "ldapProviderFactory": "\\OCA\\User_LDAP\\LDAPProviderFactory", "overwrite.cli.url": "https:\/\/cloud.acceleris.ch", "mail_smtpmode": "php", "mail_smtpauthtype": "LOGIN", "mail_smtpsecure": "ssl", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_smtphost": "***REMOVED SENSITIVE VALUE***" } }Are you using external storage, if yes which one: local/smb/sftp/...
no
Are you using encryption: yes/no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
LDAP configuration (delete this part if not used)
LDAP config
+-------------------------------+-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | Configuration | | +-------------------------------+-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | hasMemberOfFilterSupport | 1 | | hasPagedResultSupport | | | homeFolderNamingRule | | | lastJpegPhotoLookup | 0 | | ldapAgentName | CN=proxyagent,CN=Users,DC=acceleris,DC=ch | | ldapAgentPassword | *** | | ldapAttributesForGroupSearch | cn;description;distinguishedName | | ldapAttributesForUserSearch | | | ldapBackupHost | ldap://IPAdress | | ldapBackupPort | 389 | | ldapBase | DC=acceleris,DC=ch | | ldapBaseGroups | OU=Groups,OU=acceleris,DC=acceleris,DC=ch | | ldapBaseUsers | OU=Users,OU=acceleris,DC=acceleris,DC=ch | | ldapCacheTTL | 299 | | ldapConfigurationActive | 1 | | ldapDefaultPPolicyDN | | | ldapDynamicGroupMemberURL | | | ldapEmailAttribute | mail | | ldapExperiencedAdmin | 1 | | ldapExpertUUIDGroupAttr | objectGUID | | ldapExpertUUIDUserAttr | objectGUID | | ldapExpertUsernameAttr | | | ldapGidNumber | gidNumber | | ldapGroupDisplayName | cn | | ldapGroupFilter | (&(objectclass=group)(!(MsExchResourceMetaData=ResourceType:Room))) | | ldapGroupFilterGroups | | | ldapGroupFilterMode | 1 | | ldapGroupFilterObjectclass | group | | ldapGroupMemberAssocAttr | member | | ldapHost | ldap://IPAdress | | ldapIgnoreNamingRules | | | ldapLoginFilter | (&(&(ObjectClass=Person)(ObjectCategory=User)(memberof=CN=ACservices,OU=Services,OU=acceleris,DC=acceleris,DC=ch)(!(MsExchResourceMetaData=ResourceType:Room)))(|(userPrincipalName=%uid)(sAMAccountName=%uid)(mail=%uid))) | | ldapLoginFilterAttributes | | | ldapLoginFilterEmail | 0 | | ldapLoginFilterMode | 1 | | ldapLoginFilterUsername | 1 | | ldapNestedGroups | 1 | | ldapOverrideMainServer | 0 | | ldapPagingSize | 500 | | ldapPort | 389 | | ldapQuotaAttribute | | | ldapQuotaDefault | | | ldapTLS | | | ldapUserDisplayName | displayname | | ldapUserDisplayName2 | | | ldapUserFilter | (&(ObjectClass=Person)(ObjectCategory=User)(memberof=CN=ACservices,OU=Services,OU=acceleris,DC=acceleris,DC=ch)(!(MsExchResourceMetaData=ResourceType:Room))) | | ldapUserFilterGroups | | | ldapUserFilterMode | 1 | | ldapUserFilterObjectclass | | | ldapUuidGroupAttribute | auto | | ldapUuidUserAttribute | auto | | turnOffCertCheck | 1 | | turnOnPasswordChange | 0 | | useMemberOfToDetectMembership | 1 | +-------------------------------+-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+Client configuration
Browser:
Google chrome and Firefox
Operating system:
Mac OSX
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