Custom ServiceNow Service Portal widgets
Lists all subcategories under the selected category (as specified in the sys_id parameter in the URL). In the image example below, parent category is 'Hardware'.
URL format: https://[INSTANCE].service-now.com/[PORTAL]/?id=[PAGE_ID]&sys_id=[PARENT_CATEGORY_ID]
If a Category is not specified in the URL, then the widget will attempt to get all the categories from the Catalogs associated with the Portal (as defined in Portal Catalog [m2m_sp_portal_catalog] records).
If the Portal has no specific Catalogs associated to it, then it will show all parent categories from all catalogs.
Available options
- Service Portal: Widget Library - A collection of Service Portal custom widgets and a component of the Innovation Library.