doc: feature management proposal

Refs: #40823
Refs: #41113

Signed-off-by: Michael Dawson <mdawson@devrus.com>

PR-URL: #41420
Reviewed-By: James M Snell <jasnell@gmail.com>
Reviewed-By: Antoine du Hamel <duhamelantoine1995@gmail.com>
Reviewed-By: Mary Marchini <oss@mmarchini.me>
Reviewed-By: Darshan Sen <raisinten@gmail.com>
Reviewed-By: Matteo Collina <matteo.collina@gmail.com>
Reviewed-By: Gireesh Punathil <gpunathi@in.ibm.com>

.github/ISSUE_TEMPLATE/2-feature-request.yml

@@ -8,6 +8,9 @@ body:
         Thank you for suggesting an idea to make Node.js better.
 
         Please fill in as much of the following form as you're able.
+
+        For more information on how the project manages feature
+        requests, see [Feature request management](https://github.com/nodejs/node/blob/HEAD/doc/guides/feature-request-management.md).
   - type: textarea
     attributes:
       label: What is the problem this feature will solve?

doc/contributing/feature-request-management.md

@@ -0,0 +1,89 @@
+# Feature request management
+
+Feature requests are a valuable source of input to the project.
+They help our maintainers understand what additions will be of
+value to users of the Node.js runtime.
+
+At the same time, the project is volunteer run and does not
+have the ability to direct resources toward specific work. The
+features which are implemented are those for which volunteers
+are individually motivated to work on. The best way to ensure
+a feature gets implemented is to create a PR to add it.
+The project strives to support people who do that.
+
+An open feature request does not provide any indication that work
+on that feature will take place and after some period of time
+may be detrimental as it may result in an expectation that will
+never be fulfilled.
+
+This process tries to balance retaining the valuable input
+we get through feature requests and the overhead of
+maintaining open feature requests that will never get
+implemented.
+
+## Creating feature requests
+
+A feature request can be created by adding the `feature request`
+label to an issue. This may be done automatically when the issue
+is opened or at a later point (often when investigation of a bug
+report results in it being considered a feature request as opposed
+to a bug).
+
+The current list of feature requests can be found through the
+[is:issue is:open label:"feature request"](https://github.com/nodejs/node/issues?q=is%3Aissue+is%3Aopen+label%3A%22feature+request%22) query.
+
+## Triage of feature requests
+
+There is no set process for triaging/handling feature requests.
+Individual collaborators review issues marked as `feature request`
+along with other issues and may or may not decide to
+work on an implementation or advocate on their behalf.
+
+If a collaborator believes a feature request must be implemented
+they can add the `never-stale` label to the issue and it will
+be excluded from the automated feature request handling
+as outlined below.
+
+## Expressing support for a feature request
+
+If you come across a feature request and want to add your
+support for that feature please express your support
+with the thumbs up emoji as a reaction. At some point in the
+future we may use this as additional input in the automated
+handling of feature requests.
+
+## Automated feature request handling
+
+Our experience is that most feature requests that are
+likely to be addressed, will be addressed within the first
+6 months after they are submitted.
+
+Once there has been no activity on a feature request for
+5 months, the following comment will be added
+to the issue:
+
+```markdown
+There has been no activity on this feature request for
+5 months and it is unlikely to be implemented.
+It will be closed after 6 months after the last non-automated comment unless there is renewed
+discussion or collaborators advocating that it be kept
+open. For more information on how the project manages
+feature requests please consult the
+[feature request management document](https://github.com/nodejs/node/blob/HEAD/doc/guides/feature-request-management.md).
+```
+
+If there is no additional activity/discussion on the
+feature request in the next month, the following
+comment is added to the issue and the issue will be
+closed:
+
+```markdown
+There has been no activity on this feature request
+and it is being closed.  We value your input
+and if you feel closing this issue was not the
+right thing to do, please re-open it.
+
+For more information on how the project manages
+feature requests please consult the
+[feature request management document](https://github.com/nodejs/node/blob/HEAD/doc/guides/feature-request-management.md).
+```