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Add operational criteria to Enhancement template #552

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jeremyeder
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@derekwaynecarr
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/lgtm
/approve
/hold to allow a few others to review.

@openshift-ci-robot openshift-ci-robot added the do-not-merge/hold Indicates that a PR should not merge because someone has issued a /hold command. label Nov 30, 2020
@openshift-ci-robot openshift-ci-robot added lgtm Indicates that a PR is ready to be merged. approved Indicates a PR has been approved by an approver from all required OWNERS files. labels Nov 30, 2020
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I'm a little confused over the intention of this change. Is this supposed to be limited in scope to the service delivery organization's operationalization, or would this also apply to our customers?

@@ -189,12 +193,17 @@ These are generalized examples to consider, in addition to the aforementioned [m
- End user documentation, relative API stability
- Sufficient test coverage
- Gather feedback from users rather than just developers
- Enumerate service level objectives (SLIs), expose SLIs as metrics
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s/objectives/indicators/

@@ -218,7 +227,7 @@ enhancement:

Upgrade expectations:
- Each component should remain available for user requests and
workloads during upgrades. Any exception to this should be
workloads during upgrades. Ensure the components leverage best practices in handling voluntary disruption. Any exception to this should be
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I don't follow. All components should be leveraging best practices. What is this specifically getting at?

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This PR is about making sure that we state operational best practices explicitly, without getting into implementation details. I could enumerate specifics here if you think it would be helpful, but it is really about following https://kubernetes.io/docs/concepts/workloads/pods/disruptions/ where applicable to the component.

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perhaps link it just so there's a reference in context?

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Will do!

@@ -71,6 +71,7 @@ around the enhancement process.
- [ ] Enhancement is `implementable`
- [ ] Design details are appropriately documented from clear requirements
- [ ] Test plan is defined
- [ ] Operational readiness criteria is defined
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This is vague to me. I like the idea, but I think there are probably 200 different ideas of what this means.

Specifically, I'm not sure if this is 'As an managed OpenShift SRE' or 'As a customer cluster operator'. I know it's partly both, but focusing on one or the other might help engineers understand what they actually need to be thinking about.

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Need to decide how much goes here vs another doc. I can link out, if you think that's the right approach.

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Summarizing our offline discussion; the enhancement template doesn't include details or links to other implementation guides, so we will continue that pattern here. I intend to find teams (maybe review some existing enhancements) to work with directly to gather some more detail.

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I think we should change that pattern, but ok for now given there's an effort to define these somewhere.

@jeremyeder jeremyeder force-pushed the operational-readiness-criteria branch from ac02f34 to 51832d6 Compare December 2, 2020 20:31
@openshift-ci-robot openshift-ci-robot removed the lgtm Indicates that a PR is ready to be merged. label Dec 2, 2020
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@derekwaynecarr @nstielau @crawford @sdodson comments addressed. Ready to merge? Plan to iterate, this being the first step.

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sdodson commented Dec 8, 2020

/lgtm
I'll leave the hold in but feel free to clear it if no one dissents within 24hrs

@openshift-ci-robot openshift-ci-robot added the lgtm Indicates that a PR is ready to be merged. label Dec 8, 2020
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/hold cancel
/approve

@openshift-ci-robot openshift-ci-robot removed the do-not-merge/hold Indicates that a PR should not merge because someone has issued a /hold command. label Dec 9, 2020
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[APPROVALNOTIFIER] This PR is APPROVED

This pull-request has been approved by: derekwaynecarr

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@openshift-merge-robot openshift-merge-robot merged commit 94baf7d into openshift:master Dec 9, 2020
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7 participants