Bug 1995913: Degraded status in the OCM controller (#486)

* Mark as degraded when the pulling of SCA certs failed

* Degraded with exponential backoff

* Update the error cases and add some logging

* Update the backoff a little

* Fix

* Remove unneccesary block

pkg/controller/operator.go

@@ -168,7 +168,11 @@ func (s *Operator) Run(ctx context.Context, controller *controllercmd.Controller
 	statusReporter.AddSources(reportGatherer)
 	go reportGatherer.Run(ctx)
 
-	runOCMController(ctx, configClient, kubeClient, configObserver, insightsClient)
+	ocmController := initiateOCMController(ctx, gatherKubeConfig, kubeClient, configObserver, insightsClient)
+	if ocmController != nil {
+		statusReporter.AddSources(ocmController)
+		go ocmController.Run()
+	}
 	klog.Warning("started")
 
 	<-ctx.Done()
@@ -205,20 +209,27 @@ func isRunning(ctx context.Context, kubeConfig *rest.Config) wait.ConditionFunc
 	}
 }
 
-// runOCMController checks the "InsightsOperatorPullingSCA" feature and if it's enabled then run the OCM controller
-func runOCMController(ctx context.Context, configClient *configv1client.ConfigV1Client,
-	kubeClient *kubernetes.Clientset, configObserver *configobserver.Controller, insightsClient *insightsclient.Client) {
+// initiateOCMController checks the "InsightsOperatorPullingSCA" feature and if it's enabled then create and retun the OCM controller
+func initiateOCMController(ctx context.Context, kubeConfig *rest.Config,
+	kubeClient *kubernetes.Clientset, configObserver *configobserver.Controller, insightsClient *insightsclient.Client) *ocm.Controller {
+	configClient, err := configv1client.NewForConfig(kubeConfig)
+	if err != nil {
+		klog.Error(err)
+		return nil
+	}
 	ocmEnabled, err := featureEnabled(ctx, configClient, "InsightsOperatorPullingSCA")
 	if err != nil {
 		klog.Errorf("Pulling of SCA certs from the OCM is disabled. Unable to get cluster FeatureGate: %v", err)
+		return nil
 	}
 	if ocmEnabled {
 		klog.Info("Pulling of SCA certs from the OCM is enabled.")
 		// OMC controller periodically checks and pull data from the OCM API
 		// the data is exposed in the OpenShift API
 		ocmController := ocm.New(ctx, kubeClient.CoreV1(), configObserver, insightsClient)
-		go ocmController.Run()
+		return ocmController
 	}
+	return nil
 }
 
 // featureEnabled checks if the feature is enabled in the "cluster" FeatureGate

pkg/controller/status/status.go

@@ -36,6 +36,9 @@ const (
 	uploadFailuresCountThreshold = 5
 	// GatherFailuresCountThreshold defines how many gatherings can fail in a row before we report Degraded
 	GatherFailuresCountThreshold = 5
+	// OCMAPIFailureCountThreshold defines how many unsuccessful responses from the OCM API in a row is tolerated
+	// before the operator is marked as Degraded
+	OCMAPIFailureCountThreshold = 5
 )
 
 type Reported struct {
@@ -175,6 +178,10 @@ func (c *Controller) merge(existing *configv1.ClusterOperator) *configv1.Cluster
 			klog.V(4).Info("Failed to download Insights report")
 			downloadReason = summary.Reason
 			downloadMessage = summary.Message
+		} else if summary.Operation == controllerstatus.PullingSCACerts {
+			klog.V(4).Infof("Failed to download the SCA certs within the threshold %d with exponential backoff. Marking as degraded.",
+				OCMAPIFailureCountThreshold)
+			degradingFailure = true
 		}
 
 		if degradingFailure {

pkg/controllerstatus/controllerstatus.go

@@ -20,6 +20,8 @@ const (
 	Uploading Operation = "Uploading"
 	// GatheringReport specific for gathering the report from the cluster
 	GatheringReport Operation = "GatheringReport"
+	// PullingSCACerts is specific operation for pulling the SCA certs data from the OCM API
+	PullingSCACerts Operation = "PullingSCACerts"
 )
 
 // Summary represents the status summary of an Operation

pkg/insights/insightsclient/insightsclient.go

@@ -63,19 +63,19 @@ type Source struct {
 	Contents io.Reader
 }
 
-// InsightsError is helper error type to have HTTP error status code
-type InsightsError struct {
+// HttpError is helper error type to have HTTP error status code
+type HttpError struct {
 	Err        error
 	StatusCode int
 }
 
-func (e InsightsError) Error() string {
+func (e HttpError) Error() string {
 	return e.Err.Error()
 }
 
-func IsInsightsError(err error) bool {
+func IsHttpError(err error) bool {
 	switch err.(type) {
-	case InsightsError:
+	case HttpError:
 		return true
 	default:
 		return false
@@ -342,7 +342,7 @@ func (c Client) RecvReport(ctx context.Context, endpoint string) (*io.ReadCloser
 		if len(body) > 1024 {
 			body = body[:1024]
 		}
-		notFoundErr := InsightsError{
+		notFoundErr := HttpError{
 			StatusCode: resp.StatusCode,
 			Err:        fmt.Errorf("not found: %s (request=%s): %s", resp.Request.URL, requestID, string(body)),
 		}
@@ -391,7 +391,7 @@ func (c Client) RecvSCACerts(ctx context.Context, endpoint string) ([]byte, erro
 		return nil, fmt.Errorf("unable to retrieve SCA certs data from %s: %v", endpoint, err)
 	}
 
-	if res.StatusCode >= 300 || res.StatusCode < 200 {
+	if res.StatusCode > 399 || res.StatusCode < 200 {
 		return nil, ocmErrorMessage(res.Request.URL, res)
 	}
 
@@ -416,7 +416,10 @@ func ocmErrorMessage(url *url.URL, r *http.Response) error {
 	if r.StatusCode == http.StatusUnauthorized || r.StatusCode == http.StatusForbidden {
 		return authorizer.Error{Err: err}
 	}
-	return err
+	return HttpError{
+		Err:        err,
+		StatusCode: r.StatusCode,
+	}
 }
 
 var (

pkg/insights/insightsreport/insightsreport.go

@@ -93,9 +93,9 @@ func (c *Controller) PullSmartProxy() (bool, error) {
 	} else if err == insightsclient.ErrWaitingForVersion {
 		klog.Error(err)
 		return false, err
-	} else if insightsclient.IsInsightsError(err) {
+	} else if insightsclient.IsHttpError(err) {
 
-		ie := err.(insightsclient.InsightsError)
+		ie := err.(insightsclient.HttpError)
 		klog.Errorf("Unexpected error retrieving the report: %s", ie)
 		// if there's a 404 response then retry
 		if ie.StatusCode == http.StatusNotFound {

pkg/ocm/ocm.go

@@ -3,13 +3,18 @@ package ocm
 import (
 	"context"
 	"encoding/json"
+	"fmt"
+	"net/http"
 	"time"
 
 	"github.com/openshift/insights-operator/pkg/config"
+	"github.com/openshift/insights-operator/pkg/controller/status"
+	"github.com/openshift/insights-operator/pkg/controllerstatus"
 	"github.com/openshift/insights-operator/pkg/insights/insightsclient"
 	v1 "k8s.io/api/core/v1"
 	"k8s.io/apimachinery/pkg/api/errors"
 	metav1 "k8s.io/apimachinery/pkg/apis/meta/v1"
+	"k8s.io/apimachinery/pkg/util/wait"
 	corev1client "k8s.io/client-go/kubernetes/typed/core/v1"
 	"k8s.io/klog/v2"
 )
@@ -21,6 +26,7 @@ const (
 
 // Controller holds all the required resources to be able to communicate with OCM API
 type Controller struct {
+	controllerstatus.Simple
 	coreClient   corev1client.CoreV1Interface
 	ctx          context.Context
 	configurator Configurator
@@ -45,6 +51,7 @@ type ScaResponse struct {
 func New(ctx context.Context, coreClient corev1client.CoreV1Interface, configurator Configurator,
 	insightsClient *insightsclient.Client) *Controller {
 	return &Controller{
+		Simple:       controllerstatus.Simple{Name: "ocmcontroller"},
 		coreClient:   coreClient,
 		ctx:          ctx,
 		configurator: configurator,
@@ -79,9 +86,25 @@ func (c *Controller) Run() {
 }
 
 func (c *Controller) requestDataAndCheckSecret(endpoint string) {
-	data, err := c.client.RecvSCACerts(c.ctx, endpoint)
+	data, err := c.requestSCAWithExpBackoff(endpoint)
 	if err != nil {
-		klog.Errorf("Failed to retrieve data: %v", err)
+		// in case of any error other than 404 mark the operator as degraded
+		c.Simple.UpdateStatus(controllerstatus.Summary{
+			Operation: controllerstatus.PullingSCACerts,
+			Reason:    "FailedToPullSCACerts",
+			Message:   fmt.Sprintf("Failed to pull SCA certs from %s: %v", endpoint, err),
+		})
+		return
+	}
+	// handle the case with HTTP 404
+	if len(data) == 0 {
+		msg := fmt.Sprintf("Received no SCA certs from the %s. Please check if it's enabled for your organization.", endpoint)
+		klog.Info(msg)
+		c.Simple.UpdateStatus(controllerstatus.Summary{
+			Operation: controllerstatus.PullingSCACerts,
+			Message:   msg,
+			Healthy:   true,
+		})
 		return
 	}
 	var ocmRes ScaResponse
@@ -98,6 +121,11 @@ func (c *Controller) requestDataAndCheckSecret(endpoint string) {
 		return
 	}
 	klog.Infof("%s secret successfully updated", secretName)
+	c.Simple.UpdateStatus(controllerstatus.Summary{
+		Operation: controllerstatus.PullingSCACerts,
+		Message:   fmt.Sprintf("SCA certs successfully updated in the %s secret", secretName),
+		Healthy:   true,
+	})
 }
 
 // checkSecret checks "etc-pki-entitlement" secret in the "openshift-config-managed" namespace.
@@ -156,3 +184,41 @@ func (c *Controller) updateSecret(s *v1.Secret, ocmData *ScaResponse) (*v1.Secre
 	}
 	return s, nil
 }
+
+// requestSCAWithExpBackoff queries OCM API with exponential backoff and returns
+// an error only in case of an HTTP error other than 404 received from the OCM API.
+// Data return value still can be an empty array in case of HTTP 404 error.
+func (c *Controller) requestSCAWithExpBackoff(endpoint string) ([]byte, error) {
+	bo := wait.Backoff{
+		Duration: c.configurator.Config().OCMConfig.Interval / 32, // 15 min by default
+		Factor:   2,
+		Jitter:   0,
+		Steps:    status.OCMAPIFailureCountThreshold,
+		Cap:      c.configurator.Config().OCMConfig.Interval,
+	}
+	var data []byte
+	err := wait.ExponentialBackoff(bo, func() (bool, error) {
+		var err error
+		data, err = c.client.RecvSCACerts(c.ctx, endpoint)
+		if err != nil {
+			// don't try again in case it's not an HTTP error - it could mean we're in disconnected env
+			if !insightsclient.IsHttpError(err) {
+				klog.Errorf("Failed to request the SCA certs: %v", err)
+				return true, nil
+			}
+			httpErr := err.(insightsclient.HttpError)
+			// don't try again in case of 404
+			if httpErr.StatusCode == http.StatusNotFound {
+				return true, nil
+			}
+			klog.Errorf("%v. Trying again in %s", httpErr, bo.Step())
+			return false, nil
+		}
+		return true, nil
+	})
+	// exp. backoff timeouted -> error
+	if err != nil {
+		return nil, fmt.Errorf("timed out waiting for the successful response from %s", endpoint)
+	}
+	return data, nil
+}