Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Enhance troubleshooting for SSH key injection #795

Closed
wants to merge 10 commits into from
6 changes: 5 additions & 1 deletion docs/user/troubleshooting.md
Original file line number Diff line number Diff line change
Expand Up @@ -52,7 +52,11 @@ If no pods are shown, etcd will need to be [investigated](#etcd-is-not-running).

### Unable to SSH into Master Nodes

In order to SSH into the master nodes, it is necessary to include an administrator's SSH key during the installation. If SSH authentication is failing, ensure that the proper SSH key is being used.
In order to SSH into the master nodes as user `core`, it is necessary to include an administrator's SSH key during the installation. The selected key, if any, will be added to the `core` user's `~/.ssh/authorized_keys` via [Ignition](https://github.com/coreos/ignition) and is not configured via platform-specific approaches like [AWS key pairs](https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/ec2-key-pairs.html). You can verify the configured SSH key with:

```sh
oc get configmap -o "jsonpath={.data['install-config']}" -n kube-system cluster-config-v1 | grep -A1 sshKey
```

If SSH isn't able to connect to the nodes, they may be waiting on the bootstrap node before they can boot. The initial set of master nodes fetch their boot configuration (the Ignition Config) from the bootstrap node and will not complete until they successfully do so. Check the console output of the nodes to determine if they have successfully booted or if they are waiting for Ignition to fetch the remote config.

Expand Down