How do I remove a Payment method from github ?

[RdKaiC]

Setting -> Billing and plans -> Payment infomation -> Payment method
As shown, there is no delete button,Who can help me and how can I delete it，thanks!

[linuxlawson]

There's nothing in/under the Edit button?

[gvrettosxe]

@linuxlawson how did you get that Remove option/button next to the Edit one on Payment method?

[wangjueszu]

Me too, I can’t find the location where I deleted the information

[ezediaro]

How can I earn from GitHub by paying me into my online account.

[ajitsamanta]

Same here, don't find any other option.

[Ndhlovu1]

Hi, please try the below

In the "Access" section of the sidebar,

click Billing and plans.

At the top of the page, under "Payment information",

click Update payment method.

If your account has existing billing information that you want to update, click Edit.

Under "Billing information", complete the form,

then click Save.

[RdKaiC]

I don't want to update the Payment method, I need to delete the existing Payment method

[chaosmaus]

How do these people manage to breathe 24h? It's LITERALLY in the title REMOVE NOT UPDATE

[adubry75]

jesus, I'm in the same situation, htf can you remove your payment info?!

[ThomasRog3rs]

I am in the same situation. I do not want GitHub to have my card details anymore

[mingzilla]

somebody needs to sue them so that they can be serious about this bs

[m0ramax]

I removed the message switching from a credit card into a paypal account (0 balance)

[Cvar1984]

move all of your money and create a new card

[SarahMestiri]

same problem!!

[TriggerDingus]

Same here.
Obviously, they have no intention of providing a means to delete/remove payment methods.
Having worked for large corporations such as microsoft in the past, I know why they engineer their system this way though I'm rather disgusted by it. Ethics are completely remiss in large companies.

[jmortizs]

Same problem here, can't remove credit card only edit.

[TriggerDingus]

This is a data privacy issue so I suggest a couple options to fellow users:

If you live in a state or country that has consumer privacy laws, submit a data removal request to microsoft here:
https://yourdigitalrights.org

If you live in a state that doesn't yet have consumer privacy laws, submit a complaint through your state consumer advocacy department. There's often a link on your state web site.

[RdKaiC]

thank u

[Kareszrk]

It is very simple to delete a payment method (if you used your credit card)
just block it, then try to sponsor anything. Your bank will obviously decline it, so github automatically removes it.
Then you can unblock your card and continue the use of it as normal.

For PayPal, you can revoke access for GitHub, that means GitHub still stores the PayPal payment method, but has no permission at all to actually make transactions with that. Once you need to use that PayPal again you just need to attach it again to your GitHub, so PayPal will provide GitHub a new permission token.

Meanwhile credit card would disappear, PayPal remains displayed. Kinda weird and very unpleasant to have it implemented like that from Microsoft... I hate it. Everytime I use my card at ANY websites I immedieatly search for the option to delete it.

[ramottamado]

Apparently this is not working anymore, payment was declined but credit card still appears as payment method

[arvind-das]

and I can not see paypal option, just blocked the auto remittance from my credit card. But then the annoying red bar keeps coming up.

[msecilmis]

Its very simple, just call your bank and cancel your card 🤦

[Barbiolya]

[sugeng-sulistiyawan]

+1

[aisha-mujeeb]

Same here guys. It's just so so annoying. I don't want to purchase any further services. I already got charged for github co-pilot after my free trial ended, because apparently, I couldn't cancel the subscription on time, since I was getting a server error on github billing & plans page. Later, got caught up in work and forgot that I had to remove it. Tried many times again last night, and encountered the same error. Finally got it removed but now I can't get rid of the billing info. I don't wanna get charged for any other services accidentally. But I'm stuck with this nonsense. I don't see a point in saving such sensitive info without the free will of a user.

If any of the GitHub representatives are seeing this, please take this as constructive criticism and look into this issue, because it's just unethical and not worth the hustle.

[volarvolt]

Same here. I will think twice before giving Github and Microsoft my payment details again.

[peterpan-pnx]

Same here. Did nobody respond to this?

[RdKaiC]

A lot of people have encountered this problem, and it seems that github official doesn't want us to delete this information.

[trong-fs]

same here

[vevovip]

++

[ygweric]

switch to paypal, your credit card info will be removed, you can unlink paypal then

[ygweric]

switch to paypal, your credit card info will be removed, you can unlink paypal then

[catEatFish97]

+1

[Kristianmarku]

It's 2024 and still unable to remove my credit card information from my account. This matter is concerning!

Your urgent attention to this request is highly appreciated.

[livv]

I received an order for gihhub professional version in the early morning of January 15th, but it was not made by me. Now I found: I can't remove my credit card information from my account.

[Kristianmarku]

The infringement upon our privacy information rights constitutes a violation that may warrant legal action.

[andreas-hu]

I am also frustrated by Githubs behavior.
Link to the support regarding account questions: https://support.github.com/contact/account
German speaking users may use this template to request the removal of their credit card data.

Guten Tag,

Bitte entfernen Sie die Payment method "Credit Card" aus meinem Konto.
Ich beziehe keine zahlungspflichtigen Services von Github und fordere Sie gemäß Art. 17 DSGVO auf, diese personenbezogenen Daten innerhalb eines Monats vollständig zu löschen.
Bitte bestätigen Sie mir die Löschung anschließend.

Mit freundlichen Grüßen,
Max Mustermann

PS: Sie würden mir und sich Arbeit sparen, wenn Sie uns Benutzern in den Einstellungen die Möglichkeit geben würden, die Zahlungs-Daten selbst zu löschen.

[Kristianmarku]

Make a Ticket to Customer Support and write this exact message, and they will remove your credit card information within a day. (It worked for me):

Dear Customer Support, I live in Europe and as you are aware:

https://edpb.europa.eu/system/files/2021-05/recommendations022021_on_storage_of_credit_card_data_en_1.pdf

"According to the Article 7(3) GDPR, the data subject shall have the right to withdraw his or her consent for the storing of credit card data for the purposes of facilitating further purchases at any time. The withdrawal must be free, simple and as easy for the data subject, as it was to give consent. It must lead to the effective deletion by the controller of credit card data stored for the sole purpose of facilitating further transactions"

I withdraw my consent for you to store my information and I wish to remove and confirm by reply that you have deleted my credit card information from my account (your systems).

[andreas-hu]

Exactly, I made a ticket referring to the GDPR.
Thanks for pointing out that the withdrawal has to be "as easy for the data subject, as it was to give consent".

[lfg6000]

Thank You. i did as you suggested.

[lfg6000]

Wow, all i did was make a one time sponsorship.
Github saved my credit card and there was no way to delete the card.
Why is it not possible to make a one time sponsorship w/o github saving my credit card....
Why is it not possible to delete my credit card...

what an bad experience....just what i expect from microsoft...

[Anrsgrl]

This is the first time I see a system where I can't delete my payment information😂

[SarahMestiri]

Let s file a complaint.

…

On Mon, Feb 26, 2024, 2:42 PM Bill Josh ***@***.***> wrote: wtf but that means they took your money anyways!? — Reply to this email directly, view it on GitHub <#51727 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AGBSCATLEBA3PPUXU2BDOOLYVSGKVAVCNFSM6AAAAAAWQDOM2OVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4DKOJSGY4TA> . You are receiving this because you commented.Message ID: ***@***.***>

[Bill-Josh]

I need to delete my credit card information from Github profile, site and everywhere. Please do it, there is no remove button existing at my sight. I never seen a website where you cant delete your personal information. Billy Joshua Bedón Pacheco Puesto Compañía

________________________________ De: Sarah Mestiri ***@***.***> Enviado: lunes, 26 de febrero de 2024 8:48 Para: community/community ***@***.***> Cc: Bill Josh ***@***.***>; Comment ***@***.***> Asunto: Re: [community/community] How do I remove a Payment method from github ? (Discussion #51727) Let s file a complaint.

On Mon, Feb 26, 2024, 2:42 PM Bill Josh ***@***.***> wrote: wtf but that means they took your money anyways!? — Reply to this email directly, view it on GitHub <#51727 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AGBSCATLEBA3PPUXU2BDOOLYVSGKVAVCNFSM6AAAAAAWQDOM2OVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4DKOJSGY4TA> . You are receiving this because you commented.Message ID: ***@***.***>

— Reply to this email directly, view it on GitHub<#51727 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AOAIFAQ5M2Q5ARCE2XU7LKTYVSHBDAVCNFSM6AAAAAAWQDOM2OVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4DKOJSG43DG>. You are receiving this because you commented.Message ID: ***@***.***>

[Amadeus5544]

I've been looking for the delete option for an hour and finally found it! You can delete it here: https://github.com/settings/billing/payment_information

[sumanth-lingappa]

where is the "delete" option? I have only "edit" option
Can you please share a screenshot?

[MichealgodJordan]

$100 was gone because of the undeletable payment method and my ignorance of the copilot.There is no any button called 'remove'. Can someone tell me, for now, how to completely remove the payment method?!!!

[MichealgodJordan]

Contact the support and they help me refund and remove the payment method. It seems that for now, you have to connect to them to remove it instead of by yourself.

[sumanth-lingappa]

I contacted the support and raised a ticket. The GitHub support removed my payment information in a day

https://support.github.com/tickets/personal/0

[TomaraRedfox]

Having to raise a ticket about this is not very optimal tbh.

[WHYISCOLOVERY]

hi just go to accont and scrooldown choose downgrade accout and free account then delete copilot add-ons

[Giresharu]

No delete copilot add-ons button on my account 😥

[Anrsgrl]

It's been 1 year since the topic, but still github doesn't allow us to manually delete paying information😅 it's really weird, as one responding user said, I created a ticket, I hope it's deleted

[carey569]

Setting -> Billing and plans -> Payment infomation -> Payment method As shown, there is no delete button,Who can help me and how can I delete it，thanks!

Setting ->Billing and plans ->Plans and usage , you can find Add-ons in this page, than you can find GitHub Copilot, click manager subscription than you will find the red color Cancel button ,click the Cancal button,you will delete it!

[iammonsterbunny]

Thanks

[Kola-Chao]

tks,it's should be the solution

[solomonboltin-mykey]

Apparently Github CEO is to busy counting the money.

[HimashaNethmini]

I also have the same issue.

[zohaibAlam840]

If you're trying to remove a payment method from GitHub and can't find the delete button, here's what you can do:

Log in to your GitHub account.
Go to your Settings: Click your profile picture in the top-right corner and select Settings from the dropdown.
Click Billing & Plans in the left-hand menu.
Scroll down to the Payment Information section.
If there’s no option to delete the payment method, it might be because it's tied to an active subscription. In that case, you'll need to:

Cancel any active subscriptions linked to the payment method first.
Contact GitHub Support for help removing it. You can do that by visiting GitHub Support or clicking the support link in your billing settings.
They'll be able to assist you with removing the payment method if you can't do it yourself.

I hope you find this helpful.

[Mrcxt]

I also have the same issue.

[zohaibAlam840]

If you're trying to remove a payment method from GitHub and can't find the delete button, here's what you can do:

Go to your Settings: Click your profile picture in the top-right corner and select Settings from the dropdown. then Click Billing & Plans in the left-hand menu. Scroll down to the Payment Information section.
If there’s no option to delete the payment method, it might be because it's tied to an active subscription. In that case, you'll need to:
Cancel any active subscriptions linked to the payment method first.
Contact GitHub Support for help removing it. You can do that by visiting GitHub Support or clicking the support link in your billing settings.
They'll be able to assist you with removing the payment method if you can't do it yourself.

[cbarbozac]

Hello Everyone!

I delete / remove this payment method in Add on Co Pilot section ...please review the Image

That's it..!
Please select Manage Subcription and Cancel..!

Enjoy the finished process ...! ; )

[Dalageo]

In your case, you paid for GitHub Copilot and later canceled your subscription. The main issue in this case is about removing payment details from your GitHub account.