I can't cancel copilot

[technicalecho]

I have been charged 4 different months for Copilot on my credit card, however, it does not show any charges or usage history on my account.

[GhostOf0days]

Please follow this guide to cancel Github Copilot.

[gamal2001]

To cancel your GitHub Copilot subscription, you need to follow these steps:

• In the upper-right corner of any page, click your profile photo, then click Settings.
• In the "Access" section of the sidebar, click Billing and Plans, then click Plans and Usage.
• In the "GitHub Copilot" section, select the Edit dropdown on the right. If you have a paid subscription, click Cancel GitHub Copilot. If you are within your 30-day trial period, click Cancel Trial.
• In the "Cancel GitHub Copilot" modal, click I understand, cancel GitHub Copilot.

[nmeyne]

Not supported in GitHub mobile.

[RamtinKosari]

Hi dear @technicalecho
I apologize for the inconvenience you've experienced with Copilot charges on your credit card. As an AI language model, I don't have access to personal account information or billing details. Therefore, I recommend reaching out to the customer support or billing department of the service provider directly to address this issue.

To resolve the problem, follow these steps:

Contact the support team: Visit the website or platform where you signed up for Copilot and look for their customer support or contact page. Reach out to them via email, phone, or any available communication channel provided.

Provide necessary information: When contacting the support team, provide them with relevant details such as your account username, the dates you were charged, and any transaction or reference numbers associated with the charges. This information will help them investigate and resolve the issue more effectively.

Explain the problem: Clearly explain that you have been charged for Copilot on your credit card for multiple months, but you do not see any corresponding charges or usage history in your account. Provide any additional information or screenshots you have to support your claim.

Request a refund or clarification: Ask the support team to investigate the charges, provide you with an explanation of what they are for, and if necessary, request a refund for any charges that were made in error.

Follow up if needed: If you don't receive a prompt response or if the issue is not resolved to your satisfaction, follow up with the support team or consider contacting your credit card provider to dispute the charges.

Remember to remain calm and polite while communicating with the support team. They will likely work with you to investigate the issue and find a suitable resolution.

I hope this helps, and I wish you a successful resolution to the issue with Copilot charges.

if this answer was helpful, ill be so glad of you to mark this answer as "answered"

[navidrigi]

I don't see any "cancel" option on my copilot trial in my profile.

[soylerr]

is there any solution for this. Still can't see any Cancel button nowhere to cancel Copilot.

[XenonDry]

github sucks lol

[tegarimansyah]

Me too, I subscribe to monthly and I want to change to yearly. But I can't find how to change it in copilot menu

But it's in billing menu.

Scroll down and you can find it.

[jzachariah0]

Isn't it just the option "Switch io yearly billing" option right under Payment information?

[BorealStudios]

shady Microsoft stuff

[XenonDry]

Copilot isn't Microsoft. GitHub Copilot not the chat bot from Microsoft BorealStudios ***@***.***> schrieb am Fr., 15. März 2024, 05:12:

…

shady Microsoft stuff — Reply to this email directly, view it on GitHub <#62947 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AVHH2IMPO26QZTV5Z3BY6ZLYYJYMJAVCNFSM6AAAAAA3GI3EYCVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4DOOJVG4YTQ> . You are receiving this because you commented.Message ID: ***@***.***>

[sakru]

It is the same....

[griffind]

Found it in Settings>plans and usage>scrolled down to addons and canceled copilot

Whig historiography strikes again. Isnt it great that you had to goog/search/open a ticket how to cancel I service?

[T04435]

If anyone looking for a direct link to GitHub Billing, then scroll to Add-ons section 👍🏼

[univ1307]

They intentionally make it very hard to cancel. You have to read the small prints. There are some "setup" that you need to do before they show you the option to disable or cancel the subscription.

[eatcosmos]

https://github.com/settings/billing/summary