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Mac Client Sync not reliable #429

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childnode opened this issue Mar 12, 2013 · 6 comments
Closed

Mac Client Sync not reliable #429

childnode opened this issue Mar 12, 2013 · 6 comments

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@childnode
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After having umlaut problems, (see owncloud/core#1780) I reset my installation (yes, deleted and setup the server completely), then created a local copy of the owncloud files (2.2 GB in sum), deleted the .csync files and setup the mac client 1.2.1 again.

As you might see in the screenshot, the client is worse in information summary. Nevertheless there are CSYNC problems (which I had before) client often shows up a green hook instead of the problem symbol. Also if there are 2,2 GB on client side but only 800 on Server side, this can't be correct anyway! (yes, I checked that owncloud setting about maximum file size upload)
All statistics are set to 0 too.

Bildschirmfoto 2013-03-12 um 02 36 06

PLEASE go ahead and implement some

  • sync history on client side
  • detailed log about failures on clientside and information about if it's fixed or not in the meantime
  • please check that code for displaying the status icons. There seems to be some consumptions like else { show('ok') } which isn't really helpful if there are problems and client still tries to resync in the bg
@danimo
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danimo commented Apr 10, 2013

I need more information about your. Please use the template referenced in https://github.com/owncloud/mirall/blob/master/CONTRIBUTING.md. As for your requests about more logging on the client side: We heard you and we are working on it.

@childnode
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Expected behaviour

Get reliable information about the current server and sync state. It's not a acceptable to get green hooks when there are still files unsynced or upload was unsuccessful and retry is a pending action

Actual behaviour

Seems to whenever a subprocess finished, all statistics are reset and the "all ok mate, all things green"
Also when you have configured multiple sync folders, the green state is shown even there are unsynced folders but sync is not running. (correct state is mentioned in ballon help only)

Steps to reproduce

  1. Configure multiple repos / sync folder
  2. Stop owncloud client
  3. Add a bunch of files

Server configuration

Operating system: debian

Web server: apache

Database: Owncloud 5.03 built in

PHP version: 5.4 from zend server

ownCloud version: 5.03

Client con Figuration

Client version: latest at this time 1.2.1... Can't say if it still exists with 1.2.3 from 2th of april

Operating system: osx 10.7

OS language: German

Installation path of client: /Applications/ownCloud.app

Logs

Sorry, currently not available. I reset them in the meantime

@johannesjh
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I can confirm the brokenness of the info window in the owncloud client for mac v1.2.5.

Expected behavior

  • Meaningful information in the info window, instead of only 0 files, 0 errors, 0 conflicts.
  • Consistent information in the info window. See attached screenshot that states "undefined error state", but the above list still shows 0 problems.
  • A User Interface Element for showing the log window (instead of having to enter a command such as /Applications/owncloud.app/Contents/MacOs/owncloud --logwindow in the Terminal)

Actual behavior

Well, a lack of meaningful and consistent information in the info window. And no possibility to open the log window from the GUI.

Steps to reproduce

  • install owncloud client 1.2.5 for mac
  • add a folder to be synced, wait for the syncing to finish and the green tick to appear
  • then open the status window, and from there the info window. try to make sense of the information displayed in the info window while owncloud syncs repeatedly.

Server configuration

Operating system: debian 6

Web server: apache

Database: Owncloud 5.05 built in

PHP version: 5.4 from zend server

ownCloud version: 5.0.5

Client configuration

Client version: 1.2.5

Operating system: osx 10.8

OS language: English

Installation path of client: /Applications/ownCloud.app

screenshot

@fsch
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fsch commented Jun 12, 2013

I do have similar problems with the Client on Windows (Client: 1.2.5, Server 5.0.7). Better reporting would be highly requested.

@danimo
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danimo commented Jun 12, 2013

Switching from per-sync-run to continuous reporting is scheduled for version 1.4 (see #367). Files not being synced looks like #542, which we will try to fix as soon as we find a reason.

@danimo
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danimo commented Nov 26, 2013

This is implemented for 1.4, and improved for 1.5. Closing.

@danimo danimo closed this as completed Nov 26, 2013
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4 participants