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CSync randomly ignores files #542

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rbtying opened this issue Apr 14, 2013 · 10 comments
Closed

CSync randomly ignores files #542

rbtying opened this issue Apr 14, 2013 · 10 comments
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@rbtying
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rbtying commented Apr 14, 2013

ignored_files

As seen above, files in a synced directory are ignored with no apparent reason. Also, there is no way to override the ignore to force an update to be pushed to the server.

@danimo
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danimo commented Apr 18, 2013

please run owncloud with --logwindow and post the the output for the ignored files here.

@thoughtcoder
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Seeing this issue as well. I've dumped to logfile and I'm not seeing ANY pattern.
I've so far excluded the following patterns;

  • File size
  • Bandwidth
  • Network timeouts
  • Special characters in file names
  • Time stamps.

I'm completely stumped on what could be causing this - do you have anything further I can supply to help?

@dragotin
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@rbtying is that windows? if so, can it be that one of the directories MUN or S2013 is locked for some reason? AFAIK that can happen because of an app has it opened exclusively.

@rbtying
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rbtying commented May 14, 2013

I believe that was linux, but it happens on Windows as well.

@dragotin
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@rbtying that sounds as if you can reproduce it. If so, please create a log file with "owncloud --logfile /tmp/client.log" and attach. The less files in the test case the better, as long as the problem happens.

@rbtying
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rbtying commented May 14, 2013

I can't reproduce it reliably -- will upload logfile if I see it happening again.

@machtech
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We also experienced the above critical bug with THOUSANDS of files & folders randomly marked as "Ignored".

We even attempted to FORCE update the MySQL database by clearing all tables and forcing a rebuild. This action resolved hundreds of these files only; we were unable to resolve all files.

Worth noting is that we are running server version 4.10.x - has any work been done on this bug? Has it been addressed (specifically or indirectly via subsystem changes) in version 5.xx?

Thanks and well done otherwise - this is the only "deal breaker" SEV1 bug we otherwise encountered after much Testing and Pilot use.

Cheers,
Paul

@danimo
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danimo commented Jun 12, 2013

@machtech have you checked the files marked as ignored against the sync-exclude.lst in your owncloud install directory (windows), application bundle (mac) or /etc/ownCloud (linux)?

@danimo
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danimo commented Jun 12, 2013

@rbtying @thoughtcoder Are there hardlinks involved? is the mtime of those file unusual (e.g. 0 in terms of a unix time stamp)?

@danimo
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danimo commented Jun 25, 2013

We fixed that in beta 4. It's in the final release.

@danimo danimo closed this as completed Jun 25, 2013
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