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User admin page hangs #25185

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fbassas opened this issue Jun 20, 2016 · 3 comments
Closed

User admin page hangs #25185

fbassas opened this issue Jun 20, 2016 · 3 comments

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@fbassas
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fbassas commented Jun 20, 2016

Steps to reproduce

  1. Log in as admin
  2. Select "Users" from right menu
    3.

Expected behaviour

List of users in few seconds

Actual behaviour

Page nearly hangs giving browser message of "script taking too much time". you get list of users at last, but it takes a long time.

Server configuration

Operating system: ubuntu 14.04

Web server: apache 2.4

Database: mysql 5.5

PHP version: 5.5.9

ownCloud version: (see ownCloud admin page) 9.0.2

Updated from an older ownCloud or fresh install:
updated from 8.2
Where did you install ownCloud from:
repositories
Signing status (ownCloud 9.0 and above):

Login as admin user into your ownCloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.

List of activated apps: documents,calendars,contacts

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder
Enabled:
  - activity: 2.2.1
  - bookmarks: 0.7
  - calendar: 1.2.2
  - comments: 0.2
  - contacts: 1.3.1.0
  - dav: 0.1.6
  - documents: 0.12.0
  - federatedfilesharing: 0.1.0
  - federation: 0.0.4
  - files: 1.4.4
  - files_pdfviewer: 0.8.1
  - files_sharing: 0.9.1
  - files_texteditor: 2.1
  - files_trashbin: 0.8.0
  - files_versions: 1.2.0
  - files_videoplayer: 0.9.8
  - firstrunwizard: 1.1
  - gallery: 14.5.0
  - notifications: 0.2.3
  - provisioning_api: 0.4.1
  - systemtags: 0.2
  - templateeditor: 0.1
  - updatenotification: 0.1.0
  - user_ldap: 0.8.0
Disabled:
  - encryption
  - extendedtrash
  - external
  - files_external
  - ocusagecharts
  - search_lucene
  - user_external


**The content of config/config.php:**

If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder

or

Insert your config.php content here
(Without the database password, passwordsalt and secret)
$CONFIG = array (
'instanceid' => 'ocde02dfcbf8',
'passwordsalt' => '*******************************************',
'datadirectory' => '/var/www/owncloud/data',
'dbtype' => 'mysql',
'version' => '9.0.2.2',
'dbname' => 'owncloud',
'dbhost' => 'localhost',
'dbtableprefix' => 'oc
',
'dbuser' => 'admin',
'dbpassword' => '_******',
'installed' => true,
'ldapUserCleanupInterval' => 51,
'theme' => 'sict',
'maintenance' => false,
'trusted_domains' =>
array (
0 => 'nuvol.terrassa.upc.edu',
),
'mail_smtpmode' => 'smtp',
'mail_smtphost' => 'relay-ct.upc.edu',
'mail_smtpport' => '25',
'mail_smtptimeout' => 10,
'memcache.distributed' => '\OC\Memcache\Memcached',
'memcache.local' => '\OC\Memcache\Memcached',
'memcached_servers' =>
array (
0 =>
array (
0 => 'localhost',
1 => 11211,
),
),
'share_folder' => '/Shared',
'overwritewebroot' => '/owncloud',
'loglevel' => 2,
'log_rotate_size' => 104857600,
'preview_libreoffice_path' => '/usr/bin/libreoffice',
'mail_from_address' => 'owncloud.terrassa',
'mail_domain' => 'ct.upc.edu',
'secret' => 'XXX',
'overwrite.cli.url' => '/owncloud',
'trashbin_retention_obligation' => 'auto',
'activity_expire_days' => '180',
'updatechecker' => false,
);

Are you using external storage, if yes which one: local/smb/sftp/...
NO
Are you using encryption: yes/no
NO
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
NO

LDAP configuration (delete this part if not used)

With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your ownCloud installation folder
| hasMemberOfFilterSupport      |                                                                                                        |
| hasPagedResultSupport         |                                                                                                        |
| homeFolderNamingRule          |                                                                                                        |
| lastJpegPhotoLookup           | 0                                                                                                      |
| ldapAgentName                 | cn=smbldap-tools,ou=DSA,dc=ct,dc=upc,dc=es                                                             |
| ldapAgentPassword             | ***                                                                                                    |
| ldapAttributesForGroupSearch  | cn                                                                                                     |
| ldapAttributesForUserSearch   | uid;displayname                                                                                        |
| ldapBackupHost                | ldaps://ldapsec-ct.upc.edu                                                                             |
| ldapBackupPort                | 636                                                                                                    |
| ldapBase                      | dc=ct,dc=upc,dc=es                                                                                     |
| ldapBaseGroups                | ou=Groups,dc=ct,dc=upc,dc=es                                                                           |
| ldapBaseUsers                 | ou=Users,dc=ct,dc=upc,dc=es                                                                            |
| ldapCacheTTL                  | 600                                                                                                    |
| ldapConfigurationActive       | 1                                                                                                      |
| ldapDynamicGroupMemberURL     |                                                                                                        |
| ldapEmailAttribute            | mail                                                                                                   |
| ldapExperiencedAdmin          | 0                                                                                                      |
| ldapExpertUUIDGroupAttr       |                                                                                                        |
| ldapExpertUUIDUserAttr        |                                                                                                        |
| ldapExpertUsernameAttr        |                                                                                                        |
| ldapGroupDisplayName          | cn                                                                                                     |
| ldapGroupFilter               | (&(objectClass=ownCloudGroup)(ownCloudEnabled=1))                                                      |
| ldapGroupFilterGroups         | cd6;plataforma;sbasics;sict;sict220;sict320;sict370;sictserveis;som;som170;telematica;telesom;ugct;ugt |
| ldapGroupFilterMode           | 1                                                                                                      |
| ldapGroupFilterObjectclass    |                                                                                                        |
| ldapGroupMemberAssocAttr      | memberUid                                                                                              |
| ldapHost                      | ldaps://ldap-ct.upc.edu                                                                                |
| ldapIgnoreNamingRules         |                                                                                                        |
| ldapLoginFilter               | (&(objectclass=inetOrgPerson)(|(uid=%uid)(|(uid=%uid))))                                               |
| ldapLoginFilterAttributes     | uid                                                                                                    |
| ldapLoginFilterEmail          | 0                                                                                                      |
| ldapLoginFilterMode           | 1                                                                                                      |
| ldapLoginFilterUsername       | 1                                                                                                      |
| ldapNestedGroups              | 0                                                                                                      |
| ldapOverrideMainServer        | 0                                                                                                      |
| ldapPagingSize                | 500                                                                                                    |
| ldapPort                      | 636                                                                                                    |
| ldapQuotaAttribute            | ownCloudQuota                                                                                          |
| ldapQuotaDefault              | 2 G                                                                                                    |
| ldapTLS                       | 0                                                                                                      |
| ldapUserDisplayName           | uid                                                                                                    |
| ldapUserDisplayName2          |                                                                                                        |
| ldapUserFilter                | (&(objectclass=inetOrgPerson)(!(sambaAcctFlags=[DUX]))(!(gidNumber=1079)))                             |
| ldapUserFilterGroups          |                                                                                                        |
| ldapUserFilterMode            | 1                                                                                                      |
| ldapUserFilterObjectclass     | inetOrgPerson                                                                                          |
| ldapUuidGroupAttribute        | auto                                                                                                   |
| ldapUuidUserAttribute         | auto                                                                                                   |
| turnOffCertCheck              | 0                                                                                                      |
| useMemberOfToDetectMembership | 1                                                                                                      |


### Client configuration
**Browser:** firefox

**Operating system:** ubuntu

@ghost
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ghost commented Jun 20, 2016

Probably a duplicate of #24734 which gets fixed in 9.0.3

@fbassas
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Author

fbassas commented Jun 20, 2016

It seems so. I have applied suggested workaround.
Thanks for your help.

@fbassas fbassas closed this as completed Jun 20, 2016
@lock
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lock bot commented Aug 2, 2019

This thread has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

@lock lock bot locked as resolved and limited conversation to collaborators Aug 2, 2019
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