ownCloud Big Files Upload issue

[josephnik02]

Dear Community,

I have been experiencing problems with my ownCloud Server when trying to upload large files via WebDAV (>2GB). The upload starts completely normal, but after a while it interrupts, i get the finder error-code 36 (The Finder can’t complete the operation because some data in “FileName” can’t be read or written. (Error code -36).
After i get this message, the server disconnects and i have to reconnect to ownCloud again.

When i look into the owncloud-log i found the following:

{"reqId":"np8gZrImcMfdrKkJAEHE","level":2,"time":"2018-08-01T19:44:04+00:00","remoteAddr":"192.168.0.1","user":"MyCloud","app":"dav","method":"DELETE","url":"/remote.php/dav/files/MyCloud/._2018-06-22%20Stellen%20Sie%20sich%20vor","message":"Could not get node for path: "files/MyCloud/._2018-06-22 Stellen Sie sich vor" : File with name ._2018-06-22 Stellen Sie sich vor could not be located"}

Expected behaviour

Files shows be uploaded to owncloud via webDav

Actual behaviour

Upload starts normal, Burt after a while the server disconnects and the upload aborts.

Server configuration

Operating system: Raspberry pi 3 with Debian 9 (Stretch)

Web server: Apache 2

Database: MySQL

PHP version: 7.0

ownCloud version: 10.0.8

Updated from an older ownCloud or fresh install: fresh install

owncloud Config:

{
"basic": {
"license key": "REMOVED SENSITIVE VALUE",
"date": "Wed, 01 Aug 2018 20:14:56 +0000",
"ownCloud version": "10.0.8.5",
"ownCloud version string": "10.0.8",
"ownCloud edition": "Community",
"server OS": "Linux",
"server OS version": "Linux raspberrypi 4.14.52-v7+ #1123 SMP Wed Jun 27 17:35:49 BST 2018 armv7l",
"server SAPI": "apache2handler",
"webserver version": "Apache/2.4.25 (Raspbian)",
"hostname": "josephsraspberry.ddns.net",
"user count": 1,
"user directories": 1,
"logged-in user": "MyCloud"
},
"config": {
"instanceid": "ockh2254n7qe",
"passwordsalt": "REMOVED SENSITIVE VALUE",
"secret": "REMOVED SENSITIVE VALUE",
"trusted_domains": [
"192.168.0.105",
"DynDNS",
"localhost"
],
"datadirectory": "/media/ownclouddrive",
"overwrite.cli.url": "http://josephsraspberry.ddns.net",
"dbtype": "mysql",
"version": "10.0.8.5",
"dbname": "owncloud",
"dbhost": "localhost",
"dbtableprefix": "oc_",
"dbuser": "REMOVED SENSITIVE VALUE",
"dbpassword": "REMOVED SENSITIVE VALUE",
"logtimezone": "UTC",
"installed": true,
"memcache.local": "\OC\Memcache\Redis",
"filelocking.enabled": true,
"memcache.locking": "\OC\Memcache\Redis",
"redis": {
"host": "localhost",
"port": 6379,
"timeout": 0
},
"loglevel": 2
},
"integritychecker": {
"passing": true,
"enabled": true,
"result": []
},
"core": {
"backgroundjobs_mode": "cron",
"installedat": "1531836025.6798",
"lastcron": "1533154442",
"lastupdateResult": "{"version":"10.0.9","versionstring":"ownCloud 10.0.9","url":"https:\/\/download.owncloud.org\/community\/owncloud-10.0.9.zip","web":"https:\/\/doc.owncloud.org\/server\/10.0\/admin_manual\/maintenance\/upgrade.html"}",
"lastupdatedat": "1533154473",
"public_files": "files_sharing/public.php",
"public_webdav": "dav/appinfo/v1/publicwebdav.php"
},

List of activated apps:

• comments: 0.3.0
• configreport: 0.1.1
• dav: 0.3.2
• federatedfilesharing: 0.3.1
• federation: 0.1.0
• files: 1.5.1
• files_external: 0.7.1
• files_sharing: 0.10.1
• files_trashbin: 0.9.1
• files_versions: 1.3.0
• files_videoplayer: 0.9.8
• firstrunwizard: 1.1
• market: 0.2.4
• notifications: 0.3.3
• provisioning_api: 0.5.0
• systemtags: 0.3.0
• updatenotification: 0.2.1
  Disabled:
• encryption
• external
• theme-example
• user_external

Are you using external storage, if yes which one: no

Are you using encryption: ssl

Are you using an external user-backend, if yes which one: webDav

Client configuration

Browser: Safari 11.1.1

Operating system: Mac OS 10.13.5

ownCloud log (data/owncloud.log)

{"reqId":"np8gZrImcMfdrKkJAEHE","level":2,"time":"2018-08-01T19:44:04+00:00","remoteAddr":"192.168.0.1","user":"MyCloud","app":"dav","method":"DELETE","url":"/remote.php/dav/files/MyCloud/._2018-06-22%20Stellen%20Sie%20sich%20vor","message":"Could not get node for path: "files/MyCloud/._2018-06-22 Stellen Sie sich vor" : File with name ._2018-06-22 Stellen Sie sich vor could not be located"}

{"reqId":"0lRo2ZCFGjnm5gt6Sa6j","level":2,"time":"2018-08-01T19:46:07+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"--","app":"core","method":"GET","url":"/","message":"Trusted domain error. "xxx.xxx.xxx.xxx" tried to access using "yyy.yyy.yyy.yyy:80" as host."}

[ownclouders]

GitMate.io thinks the contributor most likely able to help you is @ownclouders.

Possibly related issues are #11729 (owncloud app upload issue), #1373 (Uploading files issue), #2010 (ownCloud WebDav Finder issue), #28161 (Owncloud file preview issue), and #18216 (Owncloud fails on downloading or uploading large files).

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed in 10 days if no further activity occurs. Thank you for your contributions.