chore: add customer impact statements

[ben-wilson-peak]

Description

Adds a customer impact statement

Checklist

• ❓ I have performed a self-review
• 📝 The commit message is clear and descriptive
• ✅ I have added tests that prove my fix is effective or that my feature works
• 📄 The documentation is up-to-date
• 🔐 The security considerations section in the PR description is complete - Please do not remove this

Dependencies

Does this PR introduce a breaking change?

• Yes
• No

Security Considerations

• Yes
• No

Types of change

• 🐛 Bug fix (non-breaking change which fixes an issue)
• ✨ New feature (non-breaking change which adds functionality)
• 💥 Breaking change (fix or feature that would cause existing functionality not to work as expected)
• 🛠 Adding or updating configuration files, development scripts etc.
• ♻️ Refactoring (no functional changes, no API changes)
• 🧹 Chore (removing redundant files, fixing typos etc.)
• 📄 Documentation Update
• ❓ Other (if none of the other choices applies)

Additional information

N/A