Feature/2477

.github/ISSUE_TEMPLATE.md

@@ -1,14 +1,10 @@
 Be sure to check the existing issues (both open and closed!).
 
-Describe the issue briefly here.
-
-Please run `$ python -m pipenv.help`, and paste the results here.
-
-If you're on MacOS, just run the following:
+------------
 
-    $ python -m pipenv.help | pbcopy
+##### Issue description
 
-------------
+Describe the issue briefly here.
 
 ##### Expected result
 
@@ -21,3 +17,15 @@ When possible, provide the verbose output (`--verbose`), especially for locking
 ##### Steps to replicate
 
 Provide the steps to replicate (which usually at least includes the commands and the Pipfile).
+
+-------------
+
+Please run `$ pipenv --support`, and paste the results here. Don't put backticks (`` ` ``) around it! The output already contains Markdown formatting.
+
+If you're on macOS, run the following:
+
+    $ pipenv --support | pbcopy
+
+If you're on Windows, run the following:
+
+    > pipenv --support | clip

.github/ISSUE_TEMPLATE/Bug_report.md

@@ -1,29 +1,37 @@
----
-name: Bug report
-about: Create a report to help us improve
-
----
-
-Be sure to check the existing issues (both open and closed!).
-
-Describe the issue briefly here.
-
-Please run `$ python -m pipenv.help`, and paste the results here.
-
-If you're on MacOS, just run the following:
-
-    $ python -m pipenv.help | pbcopy
-
-------------
-
-##### Expected result
-
-Describe what you expected.
-
-##### Actual result
-
-When possible, provide the verbose output (`--verbose`), especially for locking and dependencies resolving issues.
-
-##### Steps to replicate
-
-Provide the steps to replicate (which usually at least includes the commands and the Pipfile).
+---
+name: Bug report
+about: Create a report to help us improve
+
+---
+
+Be sure to check the existing issues (both open and closed!).
+
+------------
+
+##### Issue description
+
+Describe the issue briefly here.
+
+##### Expected result
+
+Describe what you expected.
+
+##### Actual result
+
+When possible, provide the verbose output (`--verbose`), especially for locking and dependencies resolving issues.
+
+##### Steps to replicate
+
+Provide the steps to replicate (which usually at least includes the commands and the Pipfile).
+
+-------------
+
+Please run `$ pipenv --support`, and paste the results here. Don't put backticks (`` ` ``) around it! The output already contains Markdown formatting.
+
+If you're on macOS, run the following:
+
+    $ pipenv --support | pbcopy
+
+If you're on Windows, run the following:
+
+    > pipenv --support | clip

.github/ISSUE_TEMPLATE/Custom.md

@@ -1,7 +1,22 @@
----
-name: Usage / Requests for Help
-about: Requests for assistance or general usage guidance.
-
----
-
-Please refer to our [StackOverflow tag](https://stackoverflow.com/questions/tagged/pipenv) for more information.
+---
+name: Usage / Requests for Help
+about: Requests for assistance or general usage guidance.
+
+---
+
+Please refer to our [StackOverflow tag](https://stackoverflow.com/questions/tagged/pipenv) for more information.
+
+If Pipenv is not functioning as you would like it to, consider filing either a bug report, or a feature request instead.
+
+
+-------------
+
+Please run `$ pipenv --support`, and paste the results here. Don't put backticks (`` ` ``) around it! The output already contains Markdown formatting.
+
+If you're on macOS, run the following:
+
+    $ pipenv --support | pbcopy
+
+If you're on Windows, run the following:
+
+    > pipenv --support | clip

.github/ISSUE_TEMPLATE/Feature_request.md

@@ -1,17 +1,23 @@
----
-name: Feature request
-about: Suggest an idea for this project
-
----
-
-**Is your feature request related to a problem? Please describe.**
-A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
-
-**Describe the solution you'd like**
-A clear and concise description of what you want to happen.
-
-**Describe alternatives you've considered**
-A clear and concise description of any alternative solutions or features you've considered.
-
-**Additional context**
-Add any other context or screenshots about the feature request here.
+---
+name: Feature request
+about: Suggest an idea for this project
+
+---
+
+Be sure to check the existing issues (both open and closed!).
+
+##### Is your feature request related to a problem? Please describe.
+
+A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
+
+##### Describe the solution you'd like
+
+A clear and concise description of what you want to happen.
+
+##### Describe alternatives you've considered
+
+A clear and concise description of any alternative solutions or features you've considered.
+
+##### Additional context
+
+Add any other context or screenshots about the feature request here. It may be a good idea to mention that platform and Python version you are on.

news/2477.feature

@@ -0,0 +1 @@
+Added new flag ``pipenv --support`` to replace the diagnostic command ``python -m pipenv.help``.

pipenv/cli.py

@@ -152,6 +152,11 @@ def validate_pypi_mirror(ctx, param, value):
     callback=validate_pypi_mirror,
     help="Specify a PyPI mirror.",
 )
+@option(
+    '--support',
+    is_flag=True,
+    help="Output diagnostic information for use in Github issues."
+)
 @version_option(
     prog_name=crayons.normal('pipenv', bold=True), version=__version__
 )
@@ -171,6 +176,7 @@ def cli(
     man=False,
     completion=False,
     pypi_mirror=None,
+    support=None
 ):
     if completion:  # Handle this ASAP to make shell startup fast.
         from . import shells
@@ -229,6 +235,11 @@ def cli(
         elif py:
             do_py()
             sys.exit()
+        # --support was passed...
+        elif support:
+            from .help import get_pipenv_diagnostics
+            get_pipenv_diagnostics()
+            sys.exit(0)
         # --venv was passed...
         elif venv:
             # There is no virtualenv yet.

pipenv/help.py

@@ -16,8 +16,8 @@ def print_utf(line):
         print(line.encode('utf-8'))
 
 
-def main():
-    print('<details><summary>$ python -m pipenv.help output</summary>')
+def get_pipenv_diagnostics():
+    print('<details><summary>$ pipenv --support</summary>')
     print('')
     print('Pipenv version: `{0!r}`'.format(__version__))
     print('')
@@ -93,5 +93,5 @@ def main():
 
 
 if __name__ == '__main__':
-    main()
+    get_pipenv_diagnostics()
 

tests/integration/test_cli.py

@@ -31,6 +31,12 @@ def test_pipenv_py(PipenvInstance):
         assert os.path.basename(python).startswith('python')
 
 
+@pytest.mark.cli
+def test_pipenv_support(PipenvInstance):
+    with PipenvInstance() as p:
+        assert p.pipenv('--support').out
+
+
 @pytest.mark.cli
 def test_pipenv_rm(PipenvInstance):
     with PipenvInstance() as p: