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App crashing with Fatal signal 11(SIGSEGV) #1685

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skptl opened this issue Oct 27, 2015 · 10 comments
Closed

App crashing with Fatal signal 11(SIGSEGV) #1685

skptl opened this issue Oct 27, 2015 · 10 comments
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@skptl
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skptl commented Oct 27, 2015

Multiple complaints received from users on Android 4.4* after adding realm, I am not able to reproduce it on my end. I am receiving about 40-50 complaints a day after the launch last week. We have multiple users in India and almost all of them experiencing crashes are on a dual sim phone and Android 4.4.* if it helps.

I am not receiving any logs as the app is not starting at all, by remote debugging I have the following information.

http://pastebin.com/YQPQVBb9

@zaki50
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zaki50 commented Oct 28, 2015

@skptl Thank you for reporting.

What version of Realm are you using?

@skptl
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skptl commented Oct 28, 2015

It's 0.83.1, thanks!
On Oct 28, 2015 2:54 AM, "Makoto Yamazaki" notifications@github.com wrote:

@skptl https://github.com/skptl Thank you for reporting.

What version of Realm are you using?


Reply to this email directly or view it on GitHub
#1685 (comment).

@kneth
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kneth commented Oct 28, 2015

@skptl We have recently seen issues with encryption. Do you encrypt the Realm?

@skptl
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skptl commented Oct 28, 2015

@kneth Yes I do encrypt the Realm. Any workaround?

@kneth
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kneth commented Oct 28, 2015

@skptl No real workaround yet. We are working on a new encryption implementation (the encrypted Realm file is the same). If you can provide us with an overview of which devices you see these crashes, it can be useful for us.

@skptl
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skptl commented Oct 28, 2015

@kneth here is a list of few devices.

Lenovo A5000 (A5000) Android 4.4
iris504Q+ Android 4.4
Hol-U10 (HWHol-U) Android 4.4
HTC Desire 820s Android 4.4
Micromax A106 Android 4.4
Verizon Ellipsis7 Android 4.4.2
Unknown Android 4.4.2

@skptl
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skptl commented Oct 29, 2015

@kneth I have commented with a few devices that experience crashes.

@dalinaum
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Thaks for the list of devices @skptl. We are investigating issues with encryption.

@beeender
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We have a similar problem before #1388
The device randomly doesn't route the signal to our signal handler instead it just crashed with (SIGSEGV) at 0x00000004 (code=1)

I believe the new encryption implementation we are working will solve this problem.,

@beeender
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Realm java 0.85.0 released which has a new implementation of encryption.
https://realm.io/news/realm-java-0.85.0/

This problem should be solved! 🎉

@beeender beeender removed the Pending label Nov 20, 2015
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