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add build team availability alerts #353

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tnevrlka
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Jira: STONEBLD-2651

Add availability metrics for the build team which fire after five minutes of not having the konflux_up parameter

  • Add GitHubAppFailureAlert for build-service
  • Add QuayFailureAlert for image-controller

The alerts include runbook_url to currently non-existing SOPs. There is a MR open which adds the SOPs, but it's not yet merged (will mark this PR ready for review after it's merged)

- Add GitHubAppFailureAlert for build-service
- Add QuayFailureAlert for image-controller

Signed-off-by: Tomas Nevrlka <tnevrlka@redhat.com>
@tnevrlka tnevrlka marked this pull request as ready for review October 30, 2024 16:00
@mftb
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mftb commented Oct 30, 2024

Just for confirmation, both alerts should only be warnings and both should not be SLO alerts as well?

@tnevrlka
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tnevrlka commented Oct 30, 2024

Just for confirmation, both alerts should only be warnings and both should not be SLO alerts as well?

That was my intention, yes. Do you think it shouldn't be a warning?

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mftb commented Oct 30, 2024

That is not a problem per se, but maybe it is worth checking what those alerts are trying to achieve. Essentially, non-SLO, warning alerts won't get follow up actions from SREs, for example. If that is the intention, then we are fine.

On the other hand, if you intend for those alerts to be actionable, they should be critical SLO alerts with corresponding actionable SOPs.

I hope this broader context brings a little bit of clarity. That said, whether the alerts should be SLO or not, critical or warnings, is up to the build team.

@tnevrlka
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Thanks. Since there's not really anything for SREs to do, I think warning is fine

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/lgtm
/approve

@ralphbean
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Hey, this is approved. @tnevrlka do you have rights to merge it?

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mftb commented Nov 13, 2024

@ralphbean I asked @tnevrlka a while ago if he wanted me to get it merged but he told me that he was awaiting on a SOP review first

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3 participants