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RC: Fix Marketplace account pages #1463

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Apr 28, 2025
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RC: Fix Marketplace account pages #1463

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25 changes: 5 additions & 20 deletions content/operate/rc/cloud-integrations/_index.md
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Expand Up @@ -12,7 +12,7 @@ hideListLinks: true
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---

By default, Redis Cloud subscriptions are hosted in cloud vendor accounts owned and managed by Redis, Inc.
By default, Redis Cloud subscriptions are hosted in cloud vendor accounts owned and managed by Redis.

To integrate Redis Cloud into an existing cloud vendor account, you can:

Expand All @@ -22,6 +22,8 @@ To integrate Redis Cloud into an existing cloud vendor account, you can:

When you subscribe to Redis Cloud through a cloud vendor marketplace, billing is handled through the marketplace.

Redis also offers monthly and annual commitments through cloud vendor marketplaces. [Contact sales](https://redis.io/meeting/) if you're interested in a monthly or annual offer.

## Marketplace billing considerations

Cloud vendor marketplaces provide a convenient way to handle multiple subscription fees. However, this also means that billing issues impact multiple subscriptions, including Redis Cloud.
Expand All @@ -30,23 +32,6 @@ When billing details change, you should verify that each service is operating no

For best results, we recommend:

- Backing up all data _before_ updating billing details.

- Verifying that all accounts operate normally after updating billing details, especially after updating payment methods.

- Making sure that billing alerts are sent to actively monitored accounts.

## Update marketplace billing details


### AWS Marketplace
To change billing details for an AWS marketplace subscription, we recommend creating a second subscription using the updated billing details and then migrating your existing data to the new subscription.

### Google Cloud
You can migrate a Google Cloud project to a new billing account without creating a new subscription. To do so:
- [Backing up all data]({{< relref "/operate/rc/databases/back-up-data" >}}) _before_ updating billing details.

1. Create a second project and associate with it your new billing account.
2. With your second project, purchase Redis Enterprise via the Google Cloud Marketplace.
3. Activate the service by signing in to Redis Enterprise console using your original SSO credentials.
4. Change the billing account for your original project to the new billing account.
5. (Optional) Remove your second project.
- Contacting [support](https://redis.io/support/) or your account team for assistance.