DOC: Update Support page (scikit-learn#28593)

Co-authored-by: Ricardo <30842609+rriccilopes@users.noreply.github.com>

.github/ISSUE_TEMPLATE/config.yml

@@ -9,9 +9,9 @@ contact_links:
  - name: Mailing list
  url: https://mail.python.org/mailman/listinfo/scikit-learn
  about: General discussions and announcements on the mailing list
- - name: Gitter
- url: https://gitter.im/scikit-learn/scikit-learn
- about: Users and developers can sometimes be found on the gitter channel
+ - name: Discord server
+ url: https://discord.gg/h9qyrK8Jc8
+ about: Developers and users can be found on the Discord server
  - name: Blank issue
  url: https://github.com/scikit-learn/scikit-learn/issues/new
- about: Please note that Github Discussions should be used in most cases instead
+ about: Please note that GitHub Discussions should be used in most cases instead

README.rst

@@ -184,19 +184,21 @@ Communication
 ~~~~~~~~~~~~~
 
 - Mailing list: https://mail.python.org/mailman/listinfo/scikit-learn
-- Gitter: https://gitter.im/scikit-learn/scikit-learn
 - Logos & Branding: https://github.com/scikit-learn/scikit-learn/tree/main/doc/logos
 - Blog: https://blog.scikit-learn.org
 - Calendar: https://blog.scikit-learn.org/calendar/
 - Twitter: https://twitter.com/scikit_learn
 - Stack Overflow: https://stackoverflow.com/questions/tagged/scikit-learn
-- Github Discussions: https://github.com/scikit-learn/scikit-learn/discussions
+- GitHub Discussions: https://github.com/scikit-learn/scikit-learn/discussions
 - Website: https://scikit-learn.org
 - LinkedIn: https://www.linkedin.com/company/scikit-learn
 - YouTube: https://www.youtube.com/channel/UCJosFjYm0ZYVUARxuOZqnnw/playlists
 - Facebook: https://www.facebook.com/scikitlearnofficial/
 - Instagram: https://www.instagram.com/scikitlearnofficial/
 - TikTok: https://www.tiktok.com/@scikit.learn
+- Mastodon: https://mastodon.social/@sklearn@fosstodon.org
+- Discord: https://discord.gg/h9qyrK8Jc8
+
 
 Citation
 ~~~~~~~~

doc/faq.rst

@@ -337,9 +337,6 @@ reproduction script.
 
 For bug reports or feature requests, please make use of the
 `issue tracker on GitHub <https://github.com/scikit-learn/scikit-learn/issues>`_.
-There is also a `scikit-learn Gitter channel
-<https://gitter.im/scikit-learn/scikit-learn>`_ where some users and developers
-might be found.
 
 .. warning::
  Please do not email any authors directly to ask for assistance, report bugs,

doc/support.rst

@@ -2,10 +2,12 @@
 Support
 =======
 
-Connect with scikit-learn developers through various channels for assistance,
-feedback, or contributions.
+There are several channels to connect with scikit-learn developers for assistance, feedback, or contributions.
 
-.. _mailing_lists:
+**Note**: Communications on all channels should respect our our [Code of Conduct](https://github.com/scikit-learn/scikit-learn/blob/main/CODE_OF_CONDUCT.md).
+
+
+.. _announcements_and_notification:
 
 Mailing Lists
 =============
@@ -23,9 +25,9 @@ Mailing Lists
 User Questions
 ==============
 
-Engage with the scikit-learn community and seek answers to your questions:
+If you have questions, this is our general workflow.
 
-- **StackOverflow**: Some scikit-learn developers support users using the 
+- **Stack Overflow**: Some scikit-learn developers support users using the 
  `[scikit-learn] <https://stackoverflow.com/questions/tagged/scikit-learn>`_ 
  tag.
 
@@ -49,6 +51,19 @@ When posting questions:
 **Note**: Avoid asking user questions on the bug tracker to keep 
 the focus on development.
 
+- `GitHub Discussions <https://github.com/scikit-learn/scikit-learn/discussions>`_
+ Usage questions such as methodological
+
+- `Stack Overflow <https://stackoverflow.com/questions/tagged/scikit-learn>`_
+ Programming/user questions with `[scikit-learn]` tag
+
+- `GitHub Bug Tracker <https://github.com/scikit-learn/scikit-learn/issues>`_
+ Bug reports - Please do not ask usage questions on the issue tracker.
+
+- `Discord Server <https://discord.gg/h9qyrK8Jc8>`_
+ Current pull requests - Post any specific PR-related questions on your PR, 
+ and you can share a link to your PR on this server.
+
 .. _bug_tracker:
 
 Bug Tracker
@@ -73,6 +88,15 @@ Include in your report:
 
 **Tip**: Gists are Git repositories; you can push data files to them using Git.
 
+.. _social_media:
+
+Social Media
+============
+
+scikit-learn has presence on various social media platforms to share
+updates with the community. The platforms are not monitored for user
+questions.
+
 .. _gitter:
 
 Gitter

doc/templates/index.html

@@ -189,9 +189,8 @@ <h4 class="sk-landing-call-header">Community</h4>
  <ul class="sk-landing-call-list list-unstyled">
  <li><strong>About us:</strong> See <a href="about.html#people">authors</a> and <a href="{{ contributing_link }}" {{ contributing_attrs }}>contributing</a></li>
  <li><strong>More Machine Learning:</strong> Find <a href="related_projects.html">related projects</a></li>
- <li><strong>Questions?</strong> See <a href="faq.html">FAQ</a> and <a href="https://stackoverflow.com/questions/tagged/scikit-learn">stackoverflow</a></li>
+ <li><strong>Questions?</strong> See <a href="faq.html">FAQ</a>, <a href="support.html">support</a>, and <a href="https://stackoverflow.com/questions/tagged/scikit-learn">stackoverflow</a></li>
  <li><strong>Subscribe to the</strong> <a href="https://mail.python.org/mailman/listinfo/scikit-learn">mailing list</a></li>
- <li><strong>Gitter:</strong> <a href="https://gitter.im/scikit-learn/scikit-learn">gitter.im/scikit-learn</a></li>
  <li><strong>Blog:</strong> <a href="https://blog.scikit-learn.org">blog.scikit-learn.org</a></li>
  <li><strong>Logos & Branding:</strong> <a href="https://github.com/scikit-learn/scikit-learn/tree/main/doc/logos">logos and branding</a></li>
  <li><strong>Calendar:</strong> <a href="https://blog.scikit-learn.org/calendar/">calendar</a></li>
@@ -201,6 +200,8 @@ <h4 class="sk-landing-call-header">Community</h4>
  <li><strong>Facebook:</strong> <a href="https://www.facebook.com/scikitlearnofficial/">@scikitlearnofficial</a></li>
  <li><strong>Instagram:</strong> <a href="https://www.instagram.com/scikitlearnofficial/">@scikitlearnofficial</a></li>
  <li><strong>TikTok:</strong> <a href="https://www.tiktok.com/@scikit.learn">@scikit.learn</a></li>
+ <li><strong>Mastodon:</strong> <a href="https://mastodon.social/@sklearn@fosstodon.org">@sklearn</a></li>
+ <li><strong>Discord:</strong> <a href="https://discord.gg/h9qyrK8Jc8">@scikit-learn</a></li>
  <li>Communication on all channels should respect <a href="https://www.python.org/psf/conduct/">PSF's code of conduct.</a></li>
  </ul>