Watchlist auto-request not populating

[whattheschnell]

Description

Description
Pre-existing and new additions to plex watchlist for either users or admin do not populate in Overseer. Log does not show any errors..

2025-07-25T21:45:00.028Z [info][Jobs]: Starting scheduled job: Plex Watchlist Sync 
2025-07-25T21:45:00.030Z [info][Jobs]: Starting scheduled job: Plex Recently Added Scan 
2025-07-25T21:45:00.030Z [info][Plex Scan]: Scan starting {"sessionId":"5dd2a179-c8ba-4d16-a8cd-52762842416c"}
2025-07-25T21:45:00.045Z [info][Plex Scan]: Beginning to process recently added for library: Movies {"lastScan":1753479600047}
2025-07-25T21:45:00.049Z [info][Plex Scan]: Beginning to process recently added for library: TV Shows {"lastScan":1753479600231}

Desired Behavior
New requests from Plex Watchlist for Plex Home or invited users.

Version

1.34.0

Steps to Reproduce

Add new watchlist item.
Wait ~20min for Plex API call
No New requests in Overseerr

Screenshots

No response

Logs

Platform

desktop

Device

N/A

Operating System

N/A

Browser

Brave

Additional Context

https://hotio.dev/containers/overseerr/

Code of Conduct

• I agree to follow Overseerr's Code of Conduct

[0xSysR3ll]

Did you activate the feature in both general settings and user's related settings ?

Settings > Users > Auto-Request
Grant permission to automatically submit requests for non-4K media via Plex Watchlist.

On the user's settings page: General > Auto-Request Movies
Automatically request movies on your Plex Watchlist

[whattheschnell]

Yea, both of those are set.

Interestingly, I can see the watchlist(s) in the main page, and even when new entries get added to the watchlist, but it doesn't auto-request them either.

[0xSysR3ll]

Yea, both of those are set.

Interestingly, I can see the watchlist(s) in the main page, and even when new entries get added to the watchlist, but it doesn't auto-request them either.

Well then I suggest you to open a support ticket on Overseer's Discord. Someone will be able to help you debug that :)

[buzdriver]

Yea, both of those are set.

Interestingly, I can see the watchlist(s) in the main page, and even when new entries get added to the watchlist, but it doesn't auto-request them either.

I had this bug in Unraid with Overseer. Deleted the docker then added it back with same Template and everything - it's worked ever since.

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.