[FEATURE core-incidents] Poll for active incidents

README.md

@@ -32,6 +32,14 @@ PAGERBEAUTY_PD_SCHEDULES=SCHEDL1,SCHEDL2
 # Default: 10.
 # PAGERBEAUTY_REFRESH_RATE_MINUTES=10
 
+# (Optional) Disable polling for active incidents.
+# Default: false
+# PAGERBEAUTY_INCIDENTS_DISABLE=true
+
+# (Optional) How often to refresh active incidents, in minutes.
+# Default: 1
+# PAGERBEAUTY_INCIDENTS_REFRESH_RATE_MINUTES=5
+
 # (Optional) Highest logging level to include into application logs.
 # One of: error, warn, info, verbose, debug, silly
 # Default: info

docker-compose.circleci.yaml

@@ -10,8 +10,9 @@ services:
       PAGERBEAUTY_PD_API_KEY: v2_api_key
       # Mock Mock PD APInow only responds with these two schedules
       PAGERBEAUTY_PD_SCHEDULES: P538IZH,PJ1P5JQ,P2RFGIP
-      # Faster refresh for dev server
+      # Faster refreshes for dev server
       PAGERBEAUTY_REFRESH_RATE_MINUTES: 0.1
+      PAGERBEAUTY_INCIDENTS_REFRESH_RATE_MINUTES: 0.05
       # Verbose
       PAGERBEAUTY_LOG_LEVEL: silly
     ports:

docker-compose.yaml

@@ -15,6 +15,7 @@ services:
       PAGERBEAUTY_PD_SCHEDULES: ${PAGERBEAUTY_PD_SCHEDULES:-P538IZH,PJ1P5JQ,P2RFGIP}
       # Faster refresh for dev server
       PAGERBEAUTY_REFRESH_RATE_MINUTES: ${PAGERBEAUTY_REFRESH_RATE_MINUTES:-0.1}
+      PAGERBEAUTY_INCIDENTS_REFRESH_RATE_MINUTES: ${PAGERBEAUTY_INCIDENTS_REFRESH_RATE_MINUTES:-0.05}
     ports:
       - "8080:8080"
     env_file:

src/app/PagerBeautyWorker.mjs

@@ -6,8 +6,10 @@ import logger from 'winston';
 
 import { Timer } from './Timer';
 import { PagerBeautyInitError } from '../errors';
+import { IncidentsTimerTask } from '../tasks/IncidentsTimerTask';
 import { OnCallsTimerTask } from '../tasks/OnCallsTimerTask';
 import { SchedulesTimerTask } from '../tasks/SchedulesTimerTask';
+import { IncidentsService } from '../services/IncidentsService';
 import { OnCallsService } from '../services/OnCallsService';
 import { SchedulesService } from '../services/SchedulesService';
 import { PagerDutyClient } from '../services/PagerDutyClient';
@@ -37,26 +39,37 @@ export class PagerBeautyWorker {
     );
     this.onCallsService = new OnCallsService(this.pagerDutyClient);
     this.schedulesService = new SchedulesService(this.pagerDutyClient);
+    // Optional
+    this.incidentsService = false;
 
     // Timers
     this.onCallsTimer = false;
     this.schedulesTimer = false;
-
-    // Parse refresh interval
-    const refreshRateMinutes = Number(pagerDutyConfig.schedules.refreshRate);
-    if (Number.isNaN(refreshRateMinutes)) {
-      throw new PagerBeautyInitError('Refresh rate is not a number');
-    }
-    this.refreshRateMS = refreshRateMinutes * 60 * 1000;
+    this.incidentsTimer = false;
 
     // Requested schedules list.
     this.schedulesList = pagerDutyConfig.schedules.list;
+
+    // Schedules and on-calls poll interval.
+    this.schedulesRefreshMS = PagerBeautyWorker.refreshRateToMs(
+      pagerDutyConfig.schedules.refreshRate,
+    );
+
+    // Incidents are optional
+    this.incidentsEnabled = pagerDutyConfig.incidents.enabled;
+    // Incidents poll interval.
+    if (this.incidentsEnabled) {
+      this.incidentsRefreshMS = PagerBeautyWorker.refreshRateToMs(
+        pagerDutyConfig.incidents.refreshRate,
+      );
+      this.incidentsService = new IncidentsService(this.pagerDutyClient);
+    }
   }
 
   // ------- Public API  -------------------------------------------------------
 
   async start() {
-    const { db } = this;
+    const { db, incidentsEnabled } = this;
     logger.debug('Initializing database.');
     db.set('oncalls', new Map());
     db.set('schedules', new Map());
@@ -66,6 +79,12 @@ export class PagerBeautyWorker {
 
     // Then load on-calls.
     await this.startOnCallsWorker();
+
+    // Incidents
+    if (incidentsEnabled) {
+      // No need to await on incidents.
+      this.startIncidentsWorker();
+    }
     return true;
   }
 
@@ -85,26 +104,45 @@ export class PagerBeautyWorker {
   // ------- Internal machinery  -----------------------------------------------
 
   async startSchedulesWorker() {
-    const { refreshRateMS, schedulesList } = this;
+    const { schedulesRefreshMS, schedulesList } = this;
     const schedulesTimerTask = new SchedulesTimerTask({
       db: this.db,
       schedulesService: this.schedulesService,
       schedulesList,
     });
-    this.schedulesTimer = new Timer(schedulesTimerTask, refreshRateMS);
+    this.schedulesTimer = new Timer(schedulesTimerTask, schedulesRefreshMS);
     await this.schedulesTimer.start();
   }
 
   async startOnCallsWorker() {
-    const { refreshRateMS } = this;
+    const { schedulesRefreshMS } = this;
     const onCallsTimerTask = new OnCallsTimerTask({
       db: this.db,
       onCallsService: this.onCallsService,
     });
-    this.onCallsTimer = new Timer(onCallsTimerTask, refreshRateMS);
+    this.onCallsTimer = new Timer(onCallsTimerTask, schedulesRefreshMS);
     await this.onCallsTimer.start();
   }
 
+  async startIncidentsWorker() {
+    const { incidentsRefreshMS } = this;
+    const incidentsTimerTask = new IncidentsTimerTask({
+      db: this.db,
+      incidentsService: this.incidentsService,
+    });
+    this.incidentsTimer = new Timer(incidentsTimerTask, incidentsRefreshMS);
+    await this.incidentsTimer.start();
+  }
+
+  static refreshRateToMs(minutesStr) {
+    // String minutes to integer milliseconds.
+    const minutes = Number(minutesStr);
+    if (Number.isNaN(minutes)) {
+      throw new PagerBeautyInitError(`Incorrect refresh rate: ${minutesStr}`);
+    }
+    return minutes * 60 * 1000;
+  }
+
   // ------- Class end  --------------------------------------------------------
 }
 

src/models/Incident.mjs

@@ -0,0 +1,58 @@
+// ------- Imports -------------------------------------------------------------
+
+// This model to be compatible both with backend and frontend.
+
+// ------- OnCall --------------------------------------------------------------
+
+export class Incident {
+  constructor({
+    id,
+    status,
+    scheduleId,
+    title,
+    summary,
+    url,
+    serviceName,
+  }) {
+    this.id = id;
+    this.scheduleId = scheduleId;
+    this.status = status;
+    this.title = title;
+    this.summary = summary;
+    this.url = url;
+    this.serviceName = serviceName;
+  }
+
+  serialize() {
+    return {
+      id: this.id,
+      scheduleId: this.scheduleId,
+      status: this.status,
+      title: this.title,
+      summary: this.summary,
+      serviceName: this.serviceName,
+      url: this.url,
+    };
+  }
+
+  toString() {
+    return JSON.stringify(this.serialize());
+  }
+
+  static fromApiRecord(record, scheduleId) {
+    const attributes = {
+      id: record.id,
+      status: record.status,
+      description: record.description,
+      title: record.title,
+      summary: record.summary,
+      url: record.html_url,
+      serviceName: record.service ? record.service.summary : 'Unknown',
+      scheduleId,
+    };
+    return new Incident(attributes);
+  }
+  // ------- Class end  --------------------------------------------------------
+}
+
+// ------- End -----------------------------------------------------------------

src/models/OnCall.mjs

@@ -34,6 +34,7 @@ export class OnCall {
     } else {
       this.schedule = new Schedule(schedule);
     }
+    this.incident = false;
   }
 
   serialize() {
@@ -45,13 +46,22 @@ export class OnCall {
       dateStart: this.dateStart.utc(),
       dateEnd: this.dateEnd.utc(),
       schedule: this.schedule.serialize(),
+      incident: this.incident ? this.incident.serialize() : null,
     };
   }
 
   toString() {
     return JSON.stringify(this.serialize());
   }
 
+  setIncident(incident) {
+    this.incident = incident;
+  }
+
+  clearIncident() {
+    this.incident = false;
+  }
+
   userAvatarSized(size = 2048) {
     const url = new URL(this.userAvatarURL);
     const searchParams = new URLSearchParams(url.searchParams);

src/models/Schedule.mjs

@@ -12,13 +12,15 @@ export class Schedule {
     url,
     summary,
     description,
+    escalationPolicies = [],
   }) {
     this.id = id;
     this.name = name;
     this.url = url;
     this.timezone = timezone;
     this.summary = summary;
     this.description = description;
+    this.escalationPolicies = new Set(escalationPolicies);
   }
 
   serialize() {
@@ -29,6 +31,7 @@ export class Schedule {
       timezone: this.timezone,
       summary: this.summary,
       description: this.description,
+      escalationPolicies: Array.from(this.escalationPolicies),
     };
   }
 
@@ -45,6 +48,10 @@ export class Schedule {
       summary: record.summary,
       description: record.description,
     };
+    const escalationPolicies = record.escalation_policies;
+    if (escalationPolicies) {
+      attributes.escalationPolicies = escalationPolicies.map(policy => policy.id);
+    }
     return new Schedule(attributes);
   }
   // ------- Class end  --------------------------------------------------------

src/pagerbeauty.mjs

@@ -47,6 +47,10 @@ const config = {
       list: process.env.PAGERBEAUTY_PD_SCHEDULES.replace(/\s*/g, '').split(','),
       refreshRate: process.env.PAGERBEAUTY_REFRESH_RATE_MINUTES || 10,
     },
+    incidents: {
+      enabled: !process.env.PAGERBEAUTY_INCIDENTS_DISABLE,
+      refreshRate: process.env.PAGERBEAUTY_INCIDENTS_REFRESH_RATE_MINUTES || 1,
+    },
   },
   auth: {
     name: process.env.PAGERBEAUTY_HTTP_USER,

src/services/IncidentsService.mjs

@@ -0,0 +1,74 @@
+// ------- Imports -------------------------------------------------------------
+
+import logger from 'winston';
+
+// ------- Internal imports ----------------------------------------------------
+
+import { Incident } from '../models/Incident';
+
+// ------- IncidentsService ----------------------------------------------------
+
+export class IncidentsService {
+  constructor(pagerDutyClient) {
+    this.client = pagerDutyClient;
+    this.incidentsRepo = new Map();
+  }
+
+  async load(onCallsService) {
+    const onCalls = onCallsService.onCallRepo;
+    if (!onCalls.size) {
+      logger.verbose('Skipping incidents load: OnCalls not loaded yet');
+      return false;
+    }
+
+    const missingSchedules = new Set();
+
+    for (const [scheduleId, onCall] of onCalls.entries()) {
+      try {
+        // Limit the number of requests by sending them in sync.
+        // eslint-disable-next-line no-await-in-loop
+        const record = await this.client.getActiveIncidentForUserOnSchedule(
+          onCall.userId,
+          onCall.schedule.escalationPolicies,
+        );
+
+        if (record) {
+          const incident = Incident.fromApiRecord(record, scheduleId);
+          this.incidentsRepo.set(scheduleId, incident);
+          // @todo: log when oncall already has an incident and it's different
+          onCall.setIncident(incident);
+          logger.verbose(
+            `Incident ${incident.id} is active for schedule ${scheduleId}`,
+          );
+          logger.silly(`Incident ${incident.toString()}`);
+        } else {
+          // No incidents, clear.
+          const existed = this.incidentsRepo.delete(scheduleId);
+          onCall.clearIncident();
+          if (existed) {
+            logger.verbose(`Incident resolved for schedule ${scheduleId}`);
+          }
+        }
+      } catch (e) {
+        logger.warn(
+          `Error loading incident for user ${onCall.userId} `
+          + `on schedule ${scheduleId}: ${e}`,
+        );
+      }
+    }
+
+    if (missingSchedules.size) {
+      logger.warn(
+        `Missing incidents data for schedules: ${Array.from(missingSchedules).join()}`,
+      );
+    }
+    return true;
+  }
+
+  serialize() {
+    return Array.from(this.incidentsRepo.values(), r => r.serialize());
+  }
+  // ------- Class end  --------------------------------------------------------
+}
+
+// ------- End -----------------------------------------------------------------

src/services/OnCallsService.mjs

@@ -44,7 +44,9 @@ export class OnCallsService {
     }
 
     if (missingSchedules.size) {
-      logger.warn(`Missing data for schedules: ${Array.from(missingSchedules).join()}`);
+      logger.warn(
+        `Missing oncall data for schedules: ${Array.from(missingSchedules).join()}`,
+      );
     }
     return true;
   }