Make it easy for a person to contact 311 from their app

[hackajesse]

for drains that they can't clear or that they see need clearing or an already flooded area.

[jeanwalshie]

👍

[jeanwalshie]

This is another idea I'd love to move forward. It would be good for a user to be able to report a problem with their drain right from the app. Currently there are links to 311 in the purple "learn what it means to adopt" box -- but what if there were a button in the pop up window for an adopted drain that said, "Report a Problem" or something? Maybe the link could go directly here: http://crmproxy.sfgov.org/Ef3/General.jsp?form=SSP_Street_Sidewalk_Cleaning&page=SSP_Page_EmailEnter

Or here works too: http://www.sf311.org/index.aspx?page=127

[jszwedko]

It looks like 311 exposes an API that we could possibly use to post directly from the app: http://wiki.open311.org/San_Francisco/#SF_Open_311_API

[hackajesse]

Riverside has connected their 311 app I believe.

Feeling like we should user test a bit before building more stuff...
On Mar 21, 2016 9:37 PM, "Jesse Szwedko" notifications@github.com wrote:

It looks like 311 exposes an API that we could possibly use to post
directly from the app:
http://wiki.open311.org/San_Francisco/#SF_Open_311_API

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#41 (comment)

[jeanwalshie]

@hackajesse yes, i agree. how do we make that happen? i've been testing like mad, but i don't really count since i'm too close to it.