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Shipping Methods display errors on initial checkout page load #12

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gorillagroup opened this issue Nov 1, 2016 · 1 comment
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@gorillagroup
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On initial load of the checkout page, before any information has been entered, the Shipper HQ shipping methods are displayed with an error message and a $0.00 price.
Once the user enters a valid Shipping Address, the correct Shipping Methods and prices are loaded as expected. It appears this issue is caused by an estimate-shipping-methods ajax call firing at checkout load.

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@wsagen
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wsagen commented Nov 2, 2016

This is a native Magento 2 "feature" - it calls collectRates on all active shipping carriers when the checkout page is loaded. You can observe this by disabling ShipperHQ and enabling another core Magento live rate carrier e.g. UPS - rates are requested when checkout page loads.

In ShipperHQ we have included a configuration setting on the shipping method configuration page to "require zip code" before requesting shipping rates. This will prevent this initial shipping method error display.

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