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fix: previous patch was installed after recent patch had been installed. #2198
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What's happening here is that we report install events with a lag (on next launch after install). And we record the server time (in utc) when we received the install event, not the install time on the device. We just need to fix this, since you're not the only person who's found this confusing. |
@eseidel Thanks for the fast reply. |
As soon as you submit patch 2, patch 1 is immediately disabled. No user will get a new download of patch 1. However you might still see patch 1 install events (possibly days or weeks later, depending on how often users launch the app) due to users who has installed patch 1, but not yet restarted their app (since we only send events to our server during patch checks, which happen only during app start). We should fix this since you're not the only person who has found this confusing. |
@eseidel But my device is not updated as the most recent version of patch and even I tried once again yesterday, but still app is not updated. my App Id is 9eec7268-5f03-4b98-830a-7f465cde0773. Can you check this..? +) I realized that another app is updated but my app is not updated even I killed my app and restart it several times. |
@hayatshin I would love to help, but I'm not sure I understand what is being asked.
Sounds like you're suggesting that the app is not updating as you expect? The most common reason why a patch isn't applied is that the patch is made against a different binary than is installed on the device. |
@hayatshin just checking if Eric's advise helped on realizing why the patch wasn't applied or if you still feel this is an issue/need help? |
@erickzanardo yes you can close this issue |
Thanks for reporting back! |
I'm not sure, but from my device I guess my app, that had been patched the most recent one, went behind previous patch again.
patch 6 is the most recent one, and submitted this patch 1 day ago.
And previous patches became 'inactive'.
(patch 5 was also submitted 1 day again but, of course, before patch 6)
But if you see my Insight page, patch 5 is also installed on 6/4 either even though patch 5 became inactive on 6/3.
Inactive patch can be installed?
And I wonder if it can be also possible scenario that user's app get patch 6, and later, patch 5 or patch 4 overrides the recent patch. Or previous patch overrides the recent one then the recent one overrides again.. something like this.
I found that deletion of previous patch is possible now from console in reply of this below post.
#1380
But I can't find any button yet. Is this right information?
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