System Code: AUTH-E0001

[hariidavinci]

Im trying to get the MyInfo integration flow working but I am constantly hitting the following error AUTH-E0001.
Can we confirm if this is an error from Singpass or issues with our implementation?

Credential used: S7790795E / T4!vY9@xL7$p
https://api.stg-auth.singpass.gov.sg/pwd/verification
Status: 200
{
"status": "SUCCESS",
"result_data": {
"verify_status": {
"code": "PWD_A0000"
}
},
"next_applicable_form_factors": [
{
"amr": "swk-qr"
}
],
"state": "authenticating",
"authenticated_methods": [
"pwd"
]
}

When using credentials from https://docs.developer.singpass.gov.sg/singpass-developer-docs/testing/myinfo-test-personas, it is requiring 2FA in order to proceed.

Even when I try creating a new Test Account > this is what i see.

https://api.stg-auth.singpass.gov.sg/pwd/verification
{
"id": "a626cf4a-d24f-488c-b45e-c7ed5c489908",
"error": "no_2fa_form_factor_error",
"error_description": "An error has occurred.",
"trace_id": "1-67165319-2bfdc39a58fe2f6e505326ba"
}

[hariidavinci]

Hi there,

I created a support ticket here https://partnersupport.singpass.gov.sg/hc/en-sg
and told them about the issue. They went and updated the profile on their end and i am able to now login using: S7790795E / T4!vY9@xL7$p

Ill attach a screenshot of their reply here:

I am able to pass the authorization step now.