Skylines not opening #1907
Comments
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Repaired, thank you. |
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Back to original problem again |
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@lordfolken any idea? it seems that the connection is sometimes quite slow. when I download IGC files it's only about 35 KB/s 🤔 |
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The console report (Firefox) of a failed page load: It doesn't make much sense to me. |
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I tried the page via redirect from outside and had no issues. |
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Peter,
I decided to try it in private browsing on
Mozilla and it worked. I then went to ordinary Mozilla and it worked
there. The only difference is normal Mozilla has the Facebook container
that stops tracking sites and private browsing does not.. Not sure if
this is any help. Scarfey
…------ Original Message ------
From: "Peter F Bradshaw" <notifications@github.com>
To: "skylines-project/skylines" <skylines@noreply.github.com>
Cc: "Otis27" <scarfey@telstra.com>; "State change"
<state_change@noreply.github.com>
Sent: Monday, 22 Jun, 2020 At 3:06 AM
Subject: Re: [skylines-project/skylines] Skylines not opening (#1907)
The console report (Firefox) of a failed page load:
Screenshot_2020-06-22_03-04-51
<https://user-images.githubusercontent.com/1477489/85232876-38f3f580-b435-11ea-8984-36bd79ea8be9.png>
It doesn't make much sense to me.
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Restarted my computer tried private browsing and it would not open.
…------ Original Message ------
From: "John Scarfe" <scarfey@bigpond.com>
To: "skylines-project/skylines"
<reply@reply.github.com>;
"skylines-project/skylines" <skylines@noreply.github.com>
Cc: "Otis27" <scarfey@telstra.com>; "State change"
<state_change@noreply.github.com>
Sent: Monday, 22 Jun, 2020 At 4:20 PM
Subject: Re: [skylines-project/skylines] Skylines not opening (#1907)
Peter,
I decided to try it in private browsing on
Mozilla and it worked. I then went to ordinary Mozilla and it worked
there. The only difference is normal Mozilla has the Facebook container
that stops tracking sites and private browsing does not.. Not sure if
this is any help. Scarfey
------ Original Message ------
From: "Peter F Bradshaw" <notifications@github.com>
To: "skylines-project/skylines" <skylines@noreply.github.com>
Cc: "Otis27" <scarfey@telstra.com>; "State change"
<state_change@noreply.github.com>
Sent: Monday, 22 Jun, 2020 At 3:06 AM
Subject: Re: [skylines-project/skylines] Skylines not opening (#1907)
The console report (Firefox) of a failed page load:
Screenshot_2020-06-22_03-04-51
<https://user-images.githubusercontent.com/1477489/85232876-38f3f580-b435-11ea-8984-36bd79ea8be9.png>
It doesn't make much sense to me.
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Do you have some kind of strange malware aka "firewall" software aka norton internet security or similar? |
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@lordfolken as I said before, this looks like a regular connection timeout, which is most likely caused by a slow connection. I just tried again and the max. speed I can get for downloads is 46 KB/s apparently. here is the timing for the
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Hi Philipp, I am a total moron with computers. I do have Norton but have
had it for several years and Skylines has always worked fine, We tried
it on our gliding club computer and same result and no Norton. At the
moment I get a skylines Logo saying Loading with no further progress.
…------ Original Message ------
From: "Philipp Wollschlegel" <notifications@github.com>
To: "skylines-project/skylines" <skylines@noreply.github.com>
Cc: "Otis27" <scarfey@telstra.com>; "State change"
<state_change@noreply.github.com>
Sent: Tuesday, 23 Jun, 2020 At 2:55 AM
Subject: Re: [skylines-project/skylines] Skylines not opening (#1907)
Do you have some kind of strange malware aka "firewall" software aka
norton internet security or similar?
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The line is 1GB upstream, so that shouldn't be a problem. I have relatively fast responses here even over celluar. I also tried several online testers, all of those say relatively fast responses. |
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Several online speed tests later yield about the same result: |
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Could you please provide your ip addresses? |
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folken@mapgen:~$ wget https://skylines.aero/files/06nvep21.igc 06nvep21.igc 100%[======================>] 769.92K 3.13MB/s in 0.2s 2020-06-23 20:25:28 (3.13 MB/s) - ‘06nvep21.igc’ saved [788402/788402] folken@sonne: 06nvep21.igc.1 100%[========================>] 769.92K 4.47MB/s in 0.2s 2020-06-23 20:25:47 (4.47 MB/s) - ‘06nvep21.igc.1’ saved [788402/788402] |
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110.175.45.98
…------ Original Message ------
From: "Philipp Wollschlegel" <notifications@github.com>
To: "skylines-project/skylines" <skylines@noreply.github.com>
Cc: "Otis27" <scarfey@telstra.com>; "State change"
<state_change@noreply.github.com>
Sent: Wednesday, 24 Jun, 2020 At 2:22 AM
Subject: Re: [skylines-project/skylines] Skylines not opening (#1907)
Could you please provide your ip addresses?
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interestingly, the connection itself seems to be rather fast for me, just the download speed via HTTP is apparently not 🤔 |
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https://mapgen-data.sigkill.ch/osm/planet.7z cand you download that? its hosted on the same site. Might be an issue with packet fragementation. |
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it's similarly slow for me with about 20-30 KB/sec |
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can you do a |
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If I knew how and what I may be able to help with that. I tried
downloading the other file it was 2.5 kb sec so gave it away as it was
going to take 5 hrs. Sorry but as said I am a moron with all this.
…------ Original Message ------
From: "Philipp Wollschlegel" <notifications@github.com>
To: "skylines-project/skylines" <skylines@noreply.github.com>
Cc: "Otis27" <scarfey@telstra.com>; "State change"
<state_change@noreply.github.com>
Sent: Thursday, 25 Jun, 2020 At 3:33 AM
Subject: Re: [skylines-project/skylines] Skylines not opening (#1907)
can you do a
tcpdump -i -s 65535 -w host mapgen-data.sigkill.ch
while you download please? The resulting file i can inspect in
wireshark.
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Screen shot and tcpdump output. |
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Does anyone have a place where i could ssh into where this is an issue? I have traveled all over france and simply am not able to reproduce the issue. |
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Thank you Phillipp, I appreciate your ongoing efforts. John
…------ Original Message ------
From: "Philipp Wollschlegel" <notifications@github.com>
To: "skylines-project/skylines" <skylines@noreply.github.com>
Cc: "Otis27" <scarfey@telstra.com>; "State change"
<state_change@noreply.github.com>
Sent: Sunday, 2 Aug, 2020 At 2:40 AM
Subject: Re: [skylines-project/skylines] Skylines not opening (#1907)
Does anyone have a place where i could ssh into where this is an issue?
I have traveled all over france and simply am not able to reproduce the
issue.
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Hi, In planet.tcpdump.txt you can see only TCP SYN requests with no answer. What additional info should I provide? |
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new address is 212.51.149.110, dns records for xcsoar stuff is updated. |
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Skylines is up today. Was problem fixed or we can expect downtimes again? |
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no further outages are planned. |
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Skylines is coming up but I am not being tracked and only two people at
the moment are being shown. I find this highly unusual as usually a
minimum of 12 show up. I renewed my key in xc soar but it did no good.
Cheers John
…------ Original Message ------
From: "kapitan-iglu" <notifications@github.com
To: "skylines-project/skylines" <skylines@noreply.github.com>
Cc: "Otis27" <scarfey@telstra.com>; "State change"
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Sent: Saturday, 19 Sep, 2020 At 4:24 AM
Subject: Re: [skylines-project/skylines] Skylines not opening (#1907)
Skylines is up today. Was problem fixed or we can expect downtimes
again?
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the reason for that is that the server IP address has changed and XCSoar unfortunately has the IP hard-coded. once a new XCSoar release is published with the new IP things will be back to normal. |
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Thanks Tobias
…------ Original Message ------
From: "Tobias Bieniek" <notifications@github.com>
To: "skylines-project/skylines" <skylines@noreply.github.com>
Cc: "Otis27" <scarfey@telstra.com>; "State change"
<state_change@noreply.github.com>
Sent: Monday, 21 Sep, 2020 At 2:23 PM
Subject: Re: [skylines-project/skylines] Skylines not opening (#1907)
the reason for that is that the server IP address has changed and XCSoar
unfortunately has the IP hard-coded. once a new XCSoar release is
published with the new IP things will be back to normal.
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Of course... 1603 i got an alert that skylines was again down. 16:21 i got an email from my provider, that they have moved my static ip. Not happy. @TobiasLohner can you please update the records for skylines to now final destination 212.51.149.222 |
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Skylines Tracking IP change: XCSoar/XCSoar#478 |
When trying to open Skylines aero it states it is transferring data etc. It does not open and leaves a blank page. This has been happening for two or three weeks and a number of users in my gliding club are experiencing the same problem. Have tried Firefox and chrome with no joy.
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