[BUG] Wrong translations

[FlorentDambreville]

Summary

The payment error message in PaymentSheet for "Insufficient funds decline" case is too generic and can lead to confusion for users. Without knowing the specific reason (i.e., insufficient funds), users may repeatedly try the same card, thinking it might be a temporary issue.

Can you replace the message "Card declined" by a more specific message like "insufficient funds" for example please?
This would provides clarity and improves user experience during payment processing.

Code to reproduce

You can test it with your testing usecase "Insufficient funds decline" (card number: 4000 0000 0000 9995)

Android version

Reproduced on android version 10, 11 & 12

Impacted devices

No specific device needed

Installation method

Gradle dependency

Dependency Versions

kotlin: 1.8.10
stripe-android: 20.33.0
Android Gradle Plugin: 7.4.2

SDK classes

PaymentSheet

Additionnal information

I've already reported translation errors that has been solved here : #5058

[tillh-stripe]

Hi @FlorentDambreville 👋 Can you let us know which locale you’re seeing this issue with? I tested it with en_US and en_CA, and I’m seeing the desired message for the test card.

[FlorentDambreville]

I've retested with both of your locale without success : the message is not "insufficient funds"

Locale	PaymentSheet

Locale	PaymentSheet

[FlorentDambreville]

I manage to get the more accurate error message with your sample app (using the same phone) :

My app	Your sample app

[FlorentDambreville]

I am having trouble understand what is the difference between your sample & our app.
I have compared the sample code source and the way you configured the Payment Sheet but I can't find any differences with our way to do it.

I understand that you recently migrated the error localization. Now all Stripe Error messages are now localized based on the device locale. Is there a connection with our issue?

Can you give me a lead to help us fix our translation issue please?

[tillh-stripe]

Hmm, that’s odd. I’m not sure why your app behaves differently than our example app when used with the same locale. Can you share the ID of a PaymentIntent where you’ve seen the issue?

[FlorentDambreville]

Yeah sure. Here are two :

• https://dashboard.stripe.com/test/payments/pi_3O4g07Jgn5Rr4DxU0q44qHnB
• https://dashboard.stripe.com/test/payments/pi_3O4g6UJgn5Rr4DxU0xwSepkB

[tillh-stripe]

Thanks for sending the IDs over. I was able to see that their confirmation flows invoke 3D Secure, which isn’t the case for the merchant in our own test app. And that explains why both apps are behaving differently: Our error message mapping is correct when not using 3DS, but broken otherwise.

I’m putting up a pull request to align the two, which should go out in next week’s release.

[FlorentDambreville]

Thanks for the fix 🙇

Now the message is the right one ✅
Unfortunately, the message is not translated :(

I've open a new issue : #7581