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In-Context Learning User Simulators for Task-Oriented Dialog Systems

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In-Context Learning User Simulators for Task-Oriented Dialog Systems

This repo enhances ConvLab-2 by incorporating the implementation of prompt-based user simulators using LLMs (among those, OpenAI's ChatGPT, HuggingFace-compatible LLMs like FLAN-T5). The user simulator selects relevant conversations as shots and generates interactive turn-by-turn conversations by interacting with a Convlab-2 dialog system on the MultiWOZ dataset.

For a comprehensive understanding of the implementation and evaluation process, please refer to the paper.

Installation

IMPORTANT!! We had to relax or force some requirements to make ConvLab2 work along with the most recent HF transformers library. Please make sure to follow the next steps.

  1. Clone the repo:
git clone https://github.com/silviatti/prompt-based-user-simulator.git

cd prompt-based-user-simulator
  1. Create a virtual environment with python 3.7.9 (python 3.10.5 doesn't seem work, other versions may work as well)
  2. Install the library via pip:
pip install -e .
  1. Unzip the file train_corrected.json.zip. This file will be used to retrieve the shots for building the prompt.
cd data/multiwoz
unzip train_corrected.json.zip

Run an experiment

To run the experiments, just run

python scripts/user_simulator_script.py

Run python scripts/user_simulator_script.py --help to see list of parameters. The script will run a specific number of dialogs with the defined dialog system and user simulator models. The results are stored in the specified folder. The summary of the metrics is found in the res.txt file.

If you want to run it with a smaller GPU, you may want to use a smaller model --model-id google/flan-t5-small.

Diversity of user and system utterances

python scripts/calculate_diversity.py --dataset_path data/multiwoz/train.json --data-key usr

will calculate various diversity metrics and save them to: results/diversity/diversity_usr_data_multiwoz_train.json

Generative User Simulator Models

The framework supports different generative models for generating the user utterances. You can find them in convlab2/nlg/generative_models. A generative model usually is a subclass of convlab2/nlg/generative_models/user_simulator_generative_model.py.

OpenAI Models

We currently support OpenAI's models through Azure API. You just need to specify your keys before running the models like this:

export OPENAI_API_BASE=https://azure-openai-something.openai.azure.com/
export OPENAI_API_KEY=your_key

HuggingFace Models

We currently support HuggingFace models, which can be loaded via AutoModel interface. We also have model-specific definitions for FLAN-T5 and LLaMa models.

Issues and contributions

You are welcome to create an issue if you want to request a feature, report a bug or ask a general question. We welcome contributions from community. See CONTRIBUTING.rst.

Team

Credits

A shout-out to the authors of ConvLab-2 for building the framework from which we constructed the foundations of this work.

How to cite this work

Please cite:

@article{Terragni2023usersimulator,
  title={In-Context Learning User Simulators for Task-Oriented Dialog Systems},
  author={Silvia Terragni and Modestas Filipavicius and Nghia Khau and Bruna Guedes and André Manso and Roland Mathis},
  journal={ArXiv},
  year={2023},
  url="https://arxiv.org/abs/2306.00774",
  volume={abs/2306.00774}
}

@inproceedings{zhu2020convlab2,
    title={ConvLab-2: An Open-Source Toolkit for Building, Evaluating, and Diagnosing Dialogue Systems},
    author={Qi Zhu and Zheng Zhang and Yan Fang and Xiang Li and Ryuichi Takanobu and Jinchao Li and Baolin Peng and Jianfeng Gao and Xiaoyan Zhu and Minlie Huang},
    year={2020},
    booktitle={Proceedings of the 58th Annual Meeting of the Association for Computational Linguistics},
}

License

Apache License 2.0

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