Unable to send TFuel from my Theta Trezor Hardware Wallet.

[alvarezed]

I am having issues with the Theta Trezor Hardware wallet. I'm using the Trezor Model T. I am unable to send TFuel. It displays an error dialogue box with no text. I've noticed another user with the same issue. Has this been resolved?

Thanks.

[alvarezed]

Thanks for the information, but I am currently using the latest firmware version for the Model T. I reinstalled it anyways and I'm still experiencing the same issue. I currently have a ticket with Trezor as well. Hopefully they have a solution. Thanks, Eddie From: Jieyi Long (THETA Network) ***@***.***> Sent: Monday, October 4, 2021 10:22 AM To: thetatoken/theta-wallet-web ***@***.***> Cc: alvarezed ***@***.***>; Mention ***@***.***> Subject: Re: [thetatoken/theta-wallet-web] Unable to send TFuel from my Theta Trezor Hardware Wallet. (#57) @alvarezed<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Falvarezed&data=04%7C01%7C%7C8f6eb633a1124fd54c1808d987425c5b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637689541356975669%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=akgWbCETsHjwI8zAdUikc%2BDUHZP%2BbuDIyYgtNCLAqK4%3D&reserved=0> Apologies about that. We've fixed the issue on all Trezors. We advise you update the firmware on your Trezor Model T - You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fthetatoken%2Ftheta-wallet-web%2Fissues%2F57%23issuecomment-933536758&data=04%7C01%7C%7C8f6eb633a1124fd54c1808d987425c5b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637689541356985664%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=VePaECH4hKlpxumy2mz%2FoUUihO6y1QN6mGKzdZXNin8%3D&reserved=0>, or unsubscribe<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAV4M7AOWCGM4UAEH3HS6PJTUFHBCLANCNFSM5FJI4TVQ&data=04%7C01%7C%7C8f6eb633a1124fd54c1808d987425c5b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637689541356985664%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ZrzzuACus7qZ9CUou5Nkwf2M7PgI9cpmHyObznY%2Fak0%3D&reserved=0>. Triage notifications on the go with GitHub Mobile for iOS<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapps.apple.com%2Fapp%2Fapple-store%2Fid1477376905%3Fct%3Dnotification-email%26mt%3D8%26pt%3D524675&data=04%7C01%7C%7C8f6eb633a1124fd54c1808d987425c5b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637689541356995661%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ovNqYzDyTjpuKXxI47cZZ%2FJUBYSWs6bp26jgDF6Qap4%3D&reserved=0> or Android<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.github.android%26referrer%3Dutm_campaign%253Dnotification-email%2526utm_medium%253Demail%2526utm_source%253Dgithub&data=04%7C01%7C%7C8f6eb633a1124fd54c1808d987425c5b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637689541357005655%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=rcXq0xjaUq%2FhK590%2FAGMXb0MnK3eZ2CnL1R7cBMOmlU%3D&reserved=0>.

[alvarezed]

Hello Jieyi, My email address is: ***@***.******@***.***> Any instructions you have will be greatly appreciated. Thanks, Eddie Alvarez From: Jieyi Long (THETA Network) ***@***.***> Sent: Monday, October 4, 2021 11:31 AM To: thetatoken/theta-wallet-web ***@***.***> Cc: alvarezed ***@***.***>; Mention ***@***.***> Subject: Re: [thetatoken/theta-wallet-web] Unable to send TFuel from my Theta Trezor Hardware Wallet. (#57) Okay. Kindly provide your email address so I can send you attachments and instructions on what to do - You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fthetatoken%2Ftheta-wallet-web%2Fissues%2F57%23issuecomment-933601207&data=04%7C01%7C%7Cb94ca91b2989448cdc3008d9874beacd%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637689582401442680%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=5ykbD1Ux4bIZgdY3MEVNhlzty9%2BUOLnlGpNWk%2F6lCv4%3D&reserved=0>, or unsubscribe<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAV4M7APHD2NGVBDRHP4TRG3UFHJC3ANCNFSM5FJI4TVQ&data=04%7C01%7C%7Cb94ca91b2989448cdc3008d9874beacd%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637689582401452671%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ewaJPnOgnPhm1D%2FAnYWdz5l35GNMGXMqQVeIBdrW5rk%3D&reserved=0>. Triage notifications on the go with GitHub Mobile for iOS<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapps.apple.com%2Fapp%2Fapple-store%2Fid1477376905%3Fct%3Dnotification-email%26mt%3D8%26pt%3D524675&data=04%7C01%7C%7Cb94ca91b2989448cdc3008d9874beacd%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637689582401462666%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=2n5FrvBZcMUadjDN5WWBpgYZwb%2Btto7AGQT9BYynfUA%3D&reserved=0> or Android<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.github.android%26referrer%3Dutm_campaign%253Dnotification-email%2526utm_medium%253Demail%2526utm_source%253Dgithub&data=04%7C01%7C%7Cb94ca91b2989448cdc3008d9874beacd%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637689582401472668%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=aCtJNyas8D3pjK8CJz%2Fpqw%2Bmq8FS1Ug2q7U8kJvbvxQ%3D&reserved=0>.

[alvarezed]

Here it is: eddie.alvarez1-hotmail.com Thanks, Eddie Alvarez From: Jieyi Long (THETA Network) ***@***.***> Sent: Monday, October 4, 2021 11:37 AM To: thetatoken/theta-wallet-web ***@***.***> Cc: alvarezed ***@***.***>; Mention ***@***.***> Subject: Re: [thetatoken/theta-wallet-web] Unable to send TFuel from my Theta Trezor Hardware Wallet. (#57) I'll need you to retype your email address in this format: xxxxxxx-xxxx.com e.g jieyiIong-gmail.com - You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fthetatoken%2Ftheta-wallet-web%2Fissues%2F57%23issuecomment-933606893&data=04%7C01%7C%7C806001ddec2b41283b6608d9874cd05c%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637689586252339786%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ITpock0dX3hkgmQLKnU7aQK38Ex6wq6v95YXsJnODWE%3D&reserved=0>, or unsubscribe<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAV4M7ALUEBRFGUYRECIPUKLUFHJ25ANCNFSM5FJI4TVQ&data=04%7C01%7C%7C806001ddec2b41283b6608d9874cd05c%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637689586252349790%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=QfbiNC%2FJ0C2WYUAteUxWAFS3N9qRtP%2Btmo%2FtzCt9Yb8%3D&reserved=0>. Triage notifications on the go with GitHub Mobile for iOS<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapps.apple.com%2Fapp%2Fapple-store%2Fid1477376905%3Fct%3Dnotification-email%26mt%3D8%26pt%3D524675&data=04%7C01%7C%7C806001ddec2b41283b6608d9874cd05c%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637689586252359788%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=OZVb95q%2Fm3nQwC4J6AZTFhBX8cf1V7LNr97G45fojNQ%3D&reserved=0> or Android<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.github.android%26referrer%3Dutm_campaign%253Dnotification-email%2526utm_medium%253Demail%2526utm_source%253Dgithub&data=04%7C01%7C%7C806001ddec2b41283b6608d9874cd05c%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637689586252359788%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=WrB2uDn1lvH%2FSRjPPR9IrXoOYPWYxA0uEmuPD4AiKOQ%3D&reserved=0>.

[pedrohflopez]

Hello, I have the same issue with my theta Trezor Hardware Wallet: I'm not able to withdraw my Tfuel. Can you help me please to fix that issue?
Thanks!

[pepermrz]

@jieyilong - Running into the same issue. I captured the network tab and seeing a 400 network error and also a "Missing chainId parameter" warning.

Hope this helps!

[jieyilong]

Thanks for the data points. We have come up with a fix in the pull request below. Just need some more time for internal testing and security review. Thanks!

https://github.com/thetatoken/theta-protocol-ledger/pull/162/files

[pedrohflopez]

Thanks, Jieyi! Here is my email: pedrohflopez-gmail.com El mar, 19 oct 2021 a las 4:33, Jieyi Long (THETA Network) (< ***@***.***>) escribió:

…

@pedrohflopez <https://github.com/pedrohflopez> We’re currently working on the Trezor issue and hope on it getting fixed in the coming days. Kindly reply with your email address in This format xxxxxx - xxxx.com — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#57 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AWBIJITHLL6CAGLJJ3RO74LUHUNLTANCNFSM5FJI4TVQ> . Triage notifications on the go with GitHub Mobile for iOS <https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675> or Android <https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub>.

-- *Pedro Henrique Ferreira López* *(48) 98406 0042 * ***@***.*** ***@***.***>*

[alex-bochkov]

@pedrohflopez that guy was a scammer, who created an account with the same name and picture as @jieyilong
Always check who you talking to - just look at the user profile here and make sure he is a part of Theta Labs.

[pedrohflopez]

Thanks, Alex! El mié, 20 oct 2021 a las 19:34, Alex Bochkov ***@***.***>) escribió:

…

@pedrohflopez <https://github.com/pedrohflopez> that guy was the scammer, who created an account with the same name and picture as @jieyilong <https://github.com/jieyilong> Always check who you talking to - just look at the user profile here and make sure he is part of Theta Labs. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#57 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AWBIJIWBMZ62YLDTWWYDG6DUH47YRANCNFSM5FJI4TVQ> . Triage notifications on the go with GitHub Mobile for iOS <https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675> or Android <https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub>.

-- *Pedro Henrique Ferreira López* *(48) 98406 0042 * ***@***.*** ***@***.***>*