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fix: removes numbers from faqs
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gabrielraeder committed Mar 28, 2024
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12 changes: 6 additions & 6 deletions visual-kpi-docs/docs/supporting-pages/faqs/competition.mdx
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Expand Up @@ -12,13 +12,13 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper';

<SearchWrapper>
<AccordionGroup>
<Accordion title="1. What is unique about Transpara's approach?">
<Accordion title="What is unique about Transpara's approach?">
You can find all of the details about our pricing model and options at https://transpara.com/pricing. We offer multiple tiers of features, including Pro, Enterprise, and Enterprise ADI, and within each tier it's priced by the number of users who will access the system (named or concurrent users).
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<div class="theme-admonition theme-admonition-support alert alert--support admonition_src-theme-Admonition-styles-module"><span class="admonitionIcon_src-theme-Admonition-styles-module"><span class="svg_container"><svg class="hidesvg" version="1.1" xmlns="http://www.w3.org/1999/xlink"><defs><symbol id="wrench22" viewBox="0 0 1024 1024"><title>test</title><path class="path1" d=" M1002.944 817.888l-460.544-394.752c21.44-40.288 33.632-86.272 33.632-135.104 0-159.072-128.928-288-288-288-29.088 0-57.184 4.32-83.648 12.352l166.4 166.4c24.896 24.896 24.896 65.632 0 90.496l-101.504 101.504c-24.896 24.896-65.632 24.896-90.496 0l-166.4-166.4c-8.032 26.464-12.352 54.56-12.352 83.648 0 159.072 128.928 288 288 288 48.832 0 94.816-12.16 135.104-33.632l394.752 460.544c22.912 26.72 62.016 28.224 86.912 3.328l101.504-101.504c24.896-24.896 23.392-64-3.328-86.912z"></path></symbol></defs></svg><svg class="icon"><use href="#wrench22"></use></svg></span></span><div><div class="admonitionHeading_src-theme-Admonition-styles-module">support</div><div class="admonitionContent_src-theme-Admonition-styles-module"><p>To get an estimate for your particular situation, please contact our [Support](https://www.transpara.com/contact-us/).</p></div></div></div>
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</Accordion>
<Accordion title="2. What licensing models do you support?">
<Accordion title="What licensing models do you support?">
As our customers often remind us, what makes Transpara special isn't a list of features or functions, but rather how unique our approach is. Below are some of the core aspects of our approach that set us apart from other data visualization, analytics, dashboard, and alerting applications:

- **It's a product, not a tool set**: This means we go to great lengths to reduce the effort required to deploy, configure, maintain, upgrade, and support the software. With tools, you still have to build it. With Transpara, you just need to configure and personalize it. In fact, across our hundreds of enterprise customers, not a single one has a full-time person managing our software, even when rolled out globally across many sites. This is a radical and often underestimated benefit.
Expand All @@ -43,10 +43,10 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper';

</Accordion>

<Accordion title="3. Can I replace existing applications with Transpara?">
<Accordion title="Can I replace existing applications with Transpara?">
You can, but that doesn't always mean you should. It boils down to value. As an example, we often get asked by customers if they can replace their BI tools with Transpara, and the answer is usually no (unless they're trying to incorrectly use these tools for use cases we're much better for). In most cases, we start by leveraging existing tools to provide immediate value and then you can decide over time to replace other applications or modernize (without impacting how to use Transpara).
</Accordion>
<Accordion title="4. Do you compete with Power BI, Tableau, etc?">
<Accordion title="Do you compete with Power BI, Tableau, etc?">
In most cases, no. Most of our customers also have BI tools and use them in complementary ways, but they're very different:

- **Different users**: BI tools focus on analysts, report generators, and folks who work with more static data, while Transpara focuses on operations users like maintenance, safety, compliance, ops management, and others. BI tools also require deep training or data expertise to be useful.
Expand All @@ -60,12 +60,12 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper';
Transpara can also interface and integrate with existing BI solutions, extracting even more value in the process.

</Accordion>
<Accordion title="5. Do you compete with engineering tools like Seeq, Trendminer, PI Vision, etc?">
<Accordion title="Do you compete with engineering tools like Seeq, Trendminer, PI Vision, etc?">
In most cases, no. These tools are focused on engineers and deep trend analysis, so they're often used along side of Transpara at our customers. While they and many other applications can put data on a screen and have many trending features, the users, use cases and approach are very different. Transpara is often used for a larger number of users, including management, field staff, and operations to surface issues that may them be investigated in great detail using Seeq and others.

PI Vision and other tools from large industrial vendors (AVEVA, Aspentech, GE, Honeywell, ABB, Rockwell, Yokogawa and others) are usually tied to a single data source provided by that vendor and are less of a focus for those companies. Transpara is data source agnostic, so we easily span all sources and can aggregate data without requiring migration.
</Accordion>
<Accordion title="6. Why can't I just build this type of system myself (DIY)?">
<Accordion title="Why can't I just build this type of system myself (DIY)?">
You can, but there are many reasons not to:

- **Focus**: It puts you in the software business instead of your core business.
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14 changes: 7 additions & 7 deletions visual-kpi-docs/docs/supporting-pages/faqs/quickstart-pilot.mdx
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Expand Up @@ -12,30 +12,30 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper';

<SearchWrapper>
<AccordionGroup>
<Accordion title="1. How quickly can you spin up a pilot?">
<Accordion title="How quickly can you spin up a pilot?">
We can spin up a pilot in less than four weeks.
A normal pilot is up and running in a matter of days. We focused on making Transpara productized, not projectware, so it doesn't require a ton of IT work. Transpara doesn't have six-month evaluations, consultants, etc., so you can spend more time thinking about what you really care about.
</Accordion>
<Accordion title="2. How long does a pilot normally last?">
<Accordion title="How long does a pilot normally last?">
With our Quickstart Program, you'll get a 60-day license key to ensure fit. During the entire time frame, we support you as a full-blown customer.
</Accordion>
<Accordion title="3. How quickly can you convert the pilot into a full system deployment?">
<Accordion title="How quickly can you convert the pilot into a full system deployment?">
That will depend on the specific scope of your project. Deployments with Transpara are typically fast. Keep in mind that almost 100% of pilots end up being full systems, so we're good at it.
</Accordion>
<Accordion title="4. What are the requirements for a pilot?">
<Accordion title="What are the requirements for a pilot?">
It comes down to time and access on your part. With those two ingredients we can typically get your pilot running in two weeks.
</Accordion>
<Accordion title="5. What support do you provide during a pilot?">
<Accordion title="What support do you provide during a pilot?">
During the first 14 days of the pilot, we work with you to determine criteria of success, establish data source connections, create KPIs and configure dashboards. We also conduct customer discovery to identify objectives for the pilot, then develop a comprehensive solution. Over the next few weeks, we offer ongoing training and support, including tutorials, webinars, and customer support to ensure your team can fully utilize the software and achieve desired results.
</Accordion>
<Accordion title="6. Who on our side needs to be involved in scoping a pilot or setting up the system?">
<Accordion title="Who on our side needs to be involved in scoping a pilot or setting up the system?">
Anyone you want involved, really. You will need:
- Someone from IT to set up the server.
- Someone with the right access to data sources and an understanding of the data itself.
- Someone with authority to act on server.
- Someone from management or the C-suite.
</Accordion>
<Accordion title="7. What is the normal cost of a pilot and what is included?">
<Accordion title="What is the normal cost of a pilot and what is included?">
It depends on scope and your criteria for success, but it usually ranges from 15k to 45k.
</Accordion>
</AccordionGroup>
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Original file line number Diff line number Diff line change
Expand Up @@ -12,10 +12,10 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper';

<SearchWrapper>
<AccordionGroup>
<Accordion title="1. Who are the users normally? Exec? Geeks? Senior vs junior?">
<Accordion title="Who are the users normally? Exec? Geeks? Senior vs junior?">
Everyone from operators to management and field staff. We focus heavily on making software accessible to everyone, but never forget our ‘geek.' Some of our customers use Transpara in an IT sense but, then again, it often folds into other use cases for security, etc. Safety, quality, compliance/environmental, field staff/maintenance… Transpara works for everyone in any operational use case.
</Accordion>
<Accordion title="2. What industries is this most suited to? What industries do you focus on?">
<Accordion title="What industries is this most suited to? What industries do you focus on?">
The Transpara platform isn't custom-built for a specific industry. In fact, it can be used in any industry or horizontal. Since our background and history center around process industries, the Transpara platform comes with a rigor, speed, and scale required by high-safety environments, but it can be used absolutely anywhere.

Transpara's design allows for easy implementation in any industry. We work with a wide range of companies across a variety of industries, including but not limited to:
Expand All @@ -31,13 +31,13 @@ import SearchWrapper from '@site/src/components/accordion/SearchWrapper';
- Facilities & Building Management
- Core Infrastructure / Smart Cities
</Accordion>
<Accordion title="3. If I implement Transpara at one site, how easy is it to expand to additional">
<Accordion title="If I implement Transpara at one site, how easy is it to expand to additional">
Very. Transapara is designed for rapid and repeatable implementation. Many of our customers have expanded into global rollouts with 25 or more sites
</Accordion>
<Accordion title="4. Do you have a library of KPIs for my industry?">
<Accordion title="Do you have a library of KPIs for my industry?">
Yes, we have sample P' only at an industry level, but also at sub-industry, role-based and use case-based levels
</Accordion>
<Accordion title="5. What are examples of your largest deployments?">
<Accordion title="What are examples of your largest deployments?">
How do you define “largest?” We define it in a number of ways at Transpara. Our “largest” deployments have been defined in terms of:
- Number of KPIs
- Data frequency
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