iOS Device Manager

[cgarrovillo]

How should iOS Users continue following the configuration guide: https://github.com/tuya/tuya-android-iot-app-sdk-sample/blob/activator_tool/Tuya_IoT_Platform_Configuration_Guide.md if the App is android only? I assume this is because of apple's security restrictions?

But still, how should users continue without using an Android device?

[zlinoliver]

Hi @cgarrovillo ，thanks for the feedbacks, we will provide the iOS version of Device Manager app soon.

[cgarrovillo]

Has this been resolved?

[zlinoliver]

@cgarrovillo we have updated the homebridge plugin to support "Smart Home PaaS" project type, which you can use Tuya Smart/ Tuya SmartLife app for device pairing directly. For more information, you can check this tutorial: Tuya IoT Platform Configuration Guide Using Smart Home PaaS and How to Use Tuya Homebridge Plugin.

[Dizzle9]

I have the plugin running and config set with accessID and accessKey in. for some reason none of my devices show in the accessories or the HomeKit? Unsure of what I'm missing any help would be much appreciated.

[cgarrovillo]

I have the plugin running and config set with accessID and accessKey in. for some reason none of my devices show in the accessories or the HomeKit? Unsure of what I'm missing any help would be much appreciated.

Change your config and set debug to true and Restart. You might be getting the same error here #29

[Hanh94]

Hi @cgarrovillo @Dizzle9 , For account permissions, please refer to this comment.

[Dizzle9]

I have done that for some reason it's giving me a yellow config.Json not found I've rebuilt the config in homebridge about a dozen times it shows as good but the terminal gives the config error. I've fried my brain trying this and it's probably something supper simple. 🤯😠😶‍🌫️

[Hanh94]

I have done that for some reason it's giving me a yellow config.Json not found I've rebuilt the config in homebridge about a dozen times it shows as good but the terminal gives the config error. I've fried my brain trying this and it's probably something supper simple. 🤯😠😶‍🌫️

Hi @Dizzle9 ,Sorry for the bad experience.
Account configuration is not complicated:
1.Create a Smart Home PaaS project
2.In Configuration Wizard, select Device status notification API.(Smart Home PaaS API has been selected as default.)
3.Get authorization key
4.Link devices by app account

Common account permissions issues:
1.Your cloud project on the Tuya IoT Platform was created after May 25, 2021.
2.On the Tuya IoT Platform, you have linked devices by using Tuya Smart or Smart Life app in your cloud project.
3.You entered the correct account and password of the Tuya Smart or Smart Life app in the Account and Password fields.

Please show us the error info and the desensitized config.json file , we will try to help you solve this issue

[Hanh94]

Hi guys, Since we haven't received your reply for a long time, we think our latest version should have solved your problem. We will close this issue first. If there is any problem, you can contact us at any time.

[Dizzle9]

It’s still not running or showing accessories. I haven’t seen a error message I am unsure of where to find it. Sorry

…

On Aug 9, 2021 at 11:09 PM, <Hanh94 ***@***.***)> wrote: Hi guys, Since we haven't received your reply for a long time, we think our latest version should have solved your problem. We will close this issue first. If there is any problem, you can contact us at any time. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub (#8 (comment)), or unsubscribe (https://github.com/notifications/unsubscribe-auth/ASOV25TKOLFKWXT72BJKKF3T4CJ6LANCNFSM44UHDOSA).

[Hanh94]

Hi @Dizzle9 ,Please refer to the issue template for more log information. How to obtain the log please refer to How-To-Get-Logs

[Dizzle9]

Okay that’s what’s weird! I have all that debug checked and yet it never shows Tuya or magic light plug-ins but I can see and operate magic lights. Can’t see or operate any Tuya devices.

…

On Aug 10, 2021 at 10:34 PM, <Hanh94 ***@***.***)> wrote: Hi @Dizzle9 (https://github.com/Dizzle9) ,Please refer to the issue template for more log information. How to obtain the log please refer to How-To-Get-Logs (https://github.com/tuya/tuya-homebridge/wiki/How-To-Get-Logs) — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub (#8 (comment)), or unsubscribe (https://github.com/notifications/unsubscribe-auth/ASOV25RXH2F36IYMO5JPWR3T4HOSHANCNFSM44UHDOSA).

[github-actions]

Stale issue. we will close the issue soon. If this issue has not been resolved, please update the issue and contact us in time.

[Dizzle9]

I figured it out and it's an error on Tuya's side. Which is what I told them front the get and for that I know they see it as it's the only missing piece. Not gonna so they should fix it for others to not have an issue. No I won't tell them how either. Well over a month or two of back and forth. Oh you need to follow this and that. Incorrect and misleading all so the don't have admit fault.